Windows hangs at shutdown

[Guest]

Intermittently, when I shut down my laptop, the computer hangs with just the
blue screen. When this occurs it will stay like that for hours. I cannot
shut it down by holding the power key nor is it affected if switch off the
mains pawer as the battery kicks in. The only way that I can shut it down is
by removing the battery. As it is an intermittent error, going through the
list of drivers whilst in safe mode doesn't work. Can anybody help?

 

[Steve Parry [MVP]]

David-RS fumbled, fiddled and fingered:

Intermittently, when I shut down my laptop, the computer hangs with
just the blue screen. When this occurs it will stay like that for
hours. I cannot shut it down by holding the power key nor is it
affected if switch off the mains pawer as the battery kicks in. The
only way that I can shut it down is by removing the battery. As it
is an intermittent error, going through the list of drivers whilst in
safe mode doesn't work. Can anybody help?

http://support.microsoft.com/?kbid=315409

 

[daniel kaplan]

Intermittently, when I shut down my laptop, the computer hangs with just the
blue screen. When this occurs it will stay like that for hours. I cannot
shut it down by holding the power key nor is it affected if switch off the

this is purely stab in the dark...but wanted to at least share this
experience just because you never know. a few years back i had a similar
problem. how similar i don;t know since i forgot details. but in the end
the problem was something about the OS trying to shut down either a
non-existant, or non-connected network adaptor

 

[George Hester]

I think in the BIOS setup you should be able to set what happens when you push and hold down the On button. Check that to avoid removing the battery issue to shutdown. Also check that your LAN card is not set for WOL.