Windows freezing every 2 seconds for half a second

  • Thread starter Manuel Wanskasmith
  • Start date
M

Manuel Wanskasmith

I have a machine running Windows XP Professional SP1. About every 2.5
seconds the entire system locks up for about half a second. If you
move the mouse in a circle you can watch it freeze, come loose,
freeze, come loose, etc.

It's a Dell Latitude laptop with 512MB RAM and plenty of free HD
space, service tag GNL5J11. It's in a docking station but it freezes
both in and out of the dock.

This is what I've tried so far:

- Unplugging all peripherals (optical mouse, BlackBerry)
- BIOS is current
- Disabled Indexing service and some other unnecessary services
- Updated Video, Sound, Monitor, and Modem drivers
- Checked the Event Viewer for Application and System Errors, found
nothing out of the ordinary
- System Properties -> Advanced -> Performance Settings -> changed
system cache to get more performance
- DirectX update
- Enabled boot logging (see end of post)
- Turned off Hardware Acceleration in Display Adapter properties
- Deleted *.pf in C:\windows\prefetch
- Ad-aware power scan (or whatever the deeper scan is called) and
Spybot S&D scan.
- Virus scan of course with Corporate Norton Antivirus.
- Disabled ALL startup items with Startup Control Panel

The freezing does NOT happen in Safe Mode. Also, when in regular mode,
if you hibernate and bring it back up the problem disappears. Is this
a driver problem? It starts to do this even before you log onto the
domain, at the password prompt. It seems like something is polling or
scanning or searching every 2.5 seconds and locking up the system. Any
ideas? Here's my boot log. Thanks.

- Manuel Wanskasmith

***************

Service Pack 1 7 2 2004 16:04:19.500
Loaded driver \WINDOWS\system32\ntoskrnl.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver ACPI.sys
Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver compbatt.sys
Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS
Loaded driver intelide.sys
Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
Loaded driver pcmcia.sys
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver PartMgr.sys
Loaded driver VolSnap.sys
Loaded driver atapi.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\System32\DRIVERS\CLASSPNP.SYS
Loaded driver sr.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver vvoice.sys
Loaded driver vpctcom.sys
Loaded driver vmodem.sys
Loaded driver Mup.sys
Loaded driver agp440.sys
Loaded driver \SystemRoot\System32\DRIVERS\processr.sys
Loaded driver \SystemRoot\System32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\System32\DRIVERS\ati2mtag.sys
Loaded driver \SystemRoot\System32\DRIVERS\usbuhci.sys
Loaded driver \SystemRoot\System32\DRIVERS\el90xbc5.sys
Loaded driver \SystemRoot\System32\DRIVERS\el90xnd5.sys
Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\System32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
Loaded driver \SystemRoot\System32\DRIVERS\serial.sys
Loaded driver \SystemRoot\System32\DRIVERS\serenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\parport.sys
Loaded driver \SystemRoot\System32\Drivers\Imapi.SYS
Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\SYSTEM32\DRIVERS\GEARAspiWDM.sys
Loaded driver \SystemRoot\system32\drivers\ac97intc.sys
Loaded driver \SystemRoot\System32\DRIVERS\ptserial.sys
Loaded driver \SystemRoot\System32\Drivers\Modem.SYS
Loaded driver \SystemRoot\System32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\System32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\System32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\System32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\System32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\System32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\System32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\System32\DRIVERS\psched.sys
Loaded driver \SystemRoot\System32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\System32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\System32\DRIVERS\rdpdr.sys
Loaded driver \SystemRoot\System32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\System32\DRIVERS\update.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Did not load driver \SystemRoot\System32\DRIVERS\atimtag.sys
Loaded driver \SystemRoot\System32\Drivers\phmmini.sys
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\System32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\System32\DRIVERS\ipsec.sys
Loaded driver \SystemRoot\System32\DRIVERS\tcpip.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbios.sys
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Loaded driver \SystemRoot\System32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\System32\Drivers\phw2ksys.sys
Loaded driver \SystemRoot\SYSTEM32\DRIVERS\OMCI.SYS
Loaded driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\System32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\System32\DRIVERS\LHidFlt2.Sys
Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\System32\DRIVERS\LMouFlt2.Sys
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\nwlnkipx.sys
Loaded driver \SystemRoot\System32\DRIVERS\nwlnknb.sys
Loaded driver \SystemRoot\System32\DRIVERS\ndisuio.sys
Did not load driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\nwlnkspx.sys
Did not load driver \SystemRoot\System32\DRIVERS\nwlnkspx.sys
Did not load driver \SystemRoot\System32\DRIVERS\rdbss.sys
Did not load driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\DRIVERS\nwrdr.sys
Loaded driver \SystemRoot\System32\DRIVERS\mrxdav.sys
Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
Loaded driver \??\C:\Program Files\Symantec_Client_Security\Symantec
AntiVirus\NAVAPEL.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\nwlnkspx.sys
Loaded driver \??\C:\Program Files\Symantec\SYMEVENT.SYS
Loaded driver \??\C:\Program Files\Symantec_Client_Security\Symantec
AntiVirus\NAVAP.sys
Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040630.016\NAVEX15.sys
Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040630.016\NAVENG.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\system32\drivers\splitter.sys
Loaded driver \SystemRoot\system32\drivers\aec.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
 
C

Carey Frisch [MVP]

I had a similar issue with a Dell Inspirion 8200 notebook.
It turned out the video adapter was defective and Dell
replaced it at no charge. The problem was strictly a hardware
issue and unrelated to Windows XP.

Welcome to Dell Support
http://support.dell.com/home.aspx

Welcome to Dell Community Forums
http://forums.us.dell.com/supportforums/

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------------


|I have a machine running Windows XP Professional SP1. About every 2.5
| seconds the entire system locks up for about half a second. If you
| move the mouse in a circle you can watch it freeze, come loose,
| freeze, come loose, etc.
|
| It's a Dell Latitude laptop with 512MB RAM and plenty of free HD
| space, service tag GNL5J11. It's in a docking station but it freezes
| both in and out of the dock.
|
| This is what I've tried so far:
|
| - Unplugging all peripherals (optical mouse, BlackBerry)
| - BIOS is current
| - Disabled Indexing service and some other unnecessary services
| - Updated Video, Sound, Monitor, and Modem drivers
| - Checked the Event Viewer for Application and System Errors, found
| nothing out of the ordinary
| - System Properties -> Advanced -> Performance Settings -> changed
| system cache to get more performance
| - DirectX update
| - Enabled boot logging (see end of post)
| - Turned off Hardware Acceleration in Display Adapter properties
| - Deleted *.pf in C:\windows\prefetch
| - Ad-aware power scan (or whatever the deeper scan is called) and
| Spybot S&D scan.
| - Virus scan of course with Corporate Norton Antivirus.
| - Disabled ALL startup items with Startup Control Panel
|
| The freezing does NOT happen in Safe Mode. Also, when in regular mode,
| if you hibernate and bring it back up the problem disappears. Is this
| a driver problem? It starts to do this even before you log onto the
| domain, at the password prompt. It seems like something is polling or
| scanning or searching every 2.5 seconds and locking up the system. Any
| ideas? Here's my boot log. Thanks.
|
| - Manuel Wanskasmith
|
| ***************
|
| Service Pack 1 7 2 2004 16:04:19.500
| Loaded driver \WINDOWS\system32\ntoskrnl.exe
| Loaded driver \WINDOWS\system32\hal.dll
| Loaded driver \WINDOWS\system32\KDCOM.DLL
| Loaded driver \WINDOWS\system32\BOOTVID.dll
| Loaded driver ACPI.sys
| Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS
| Loaded driver pci.sys
| Loaded driver isapnp.sys
| Loaded driver compbatt.sys
| Loaded driver \WINDOWS\System32\DRIVERS\BATTC.SYS
| Loaded driver intelide.sys
| Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
| Loaded driver pcmcia.sys
| Loaded driver MountMgr.sys
| Loaded driver ftdisk.sys
| Loaded driver PartMgr.sys
| Loaded driver VolSnap.sys
| Loaded driver atapi.sys
| Loaded driver disk.sys
| Loaded driver \WINDOWS\System32\DRIVERS\CLASSPNP.SYS
| Loaded driver sr.sys
| Loaded driver KSecDD.sys
| Loaded driver Ntfs.sys
| Loaded driver NDIS.sys
| Loaded driver vvoice.sys
| Loaded driver vpctcom.sys
| Loaded driver vmodem.sys
| Loaded driver Mup.sys
| Loaded driver agp440.sys
| Loaded driver \SystemRoot\System32\DRIVERS\processr.sys
| Loaded driver \SystemRoot\System32\DRIVERS\CmBatt.sys
| Loaded driver \SystemRoot\System32\DRIVERS\ati2mtag.sys
| Loaded driver \SystemRoot\System32\DRIVERS\usbuhci.sys
| Loaded driver \SystemRoot\System32\DRIVERS\el90xbc5.sys
| Loaded driver \SystemRoot\System32\DRIVERS\el90xnd5.sys
| Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
| Loaded driver \SystemRoot\System32\DRIVERS\SynTP.sys
| Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
| Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
| Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
| Loaded driver \SystemRoot\System32\DRIVERS\serial.sys
| Loaded driver \SystemRoot\System32\DRIVERS\serenum.sys
| Loaded driver \SystemRoot\System32\DRIVERS\parport.sys
| Loaded driver \SystemRoot\System32\Drivers\Imapi.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
| Loaded driver \SystemRoot\System32\DRIVERS\redbook.sys
| Loaded driver \SystemRoot\SYSTEM32\DRIVERS\GEARAspiWDM.sys
| Loaded driver \SystemRoot\system32\drivers\ac97intc.sys
| Loaded driver \SystemRoot\System32\DRIVERS\ptserial.sys
| Loaded driver \SystemRoot\System32\Drivers\Modem.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\audstub.sys
| Loaded driver \SystemRoot\System32\DRIVERS\rasl2tp.sys
| Loaded driver \SystemRoot\System32\DRIVERS\ndistapi.sys
| Loaded driver \SystemRoot\System32\DRIVERS\ndiswan.sys
| Loaded driver \SystemRoot\System32\DRIVERS\raspppoe.sys
| Loaded driver \SystemRoot\System32\DRIVERS\raspptp.sys
| Loaded driver \SystemRoot\System32\DRIVERS\msgpc.sys
| Loaded driver \SystemRoot\System32\DRIVERS\psched.sys
| Loaded driver \SystemRoot\System32\DRIVERS\ptilink.sys
| Loaded driver \SystemRoot\System32\DRIVERS\raspti.sys
| Loaded driver \SystemRoot\System32\DRIVERS\rdpdr.sys
| Loaded driver \SystemRoot\System32\DRIVERS\termdd.sys
| Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
| Loaded driver \SystemRoot\System32\DRIVERS\update.sys
| Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
| Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
| Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
| Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
| Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
| Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
| Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
| Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
| Loaded driver \SystemRoot\System32\Drivers\Null.SYS
| Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
| Did not load driver \SystemRoot\System32\DRIVERS\atimtag.sys
| Loaded driver \SystemRoot\System32\Drivers\phmmini.sys
| Loaded driver \SystemRoot\System32\drivers\vga.sys
| Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
| Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
| Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\rasacd.sys
| Loaded driver \SystemRoot\System32\DRIVERS\ipsec.sys
| Loaded driver \SystemRoot\System32\DRIVERS\tcpip.sys
| Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
| Loaded driver \SystemRoot\System32\DRIVERS\netbios.sys
| Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\rdbss.sys
| Loaded driver \SystemRoot\System32\Drivers\phw2ksys.sys
| Loaded driver \SystemRoot\SYSTEM32\DRIVERS\OMCI.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
| Loaded driver \SystemRoot\System32\DRIVERS\hidusb.sys
| Loaded driver \SystemRoot\System32\DRIVERS\wanarp.sys
| Loaded driver \SystemRoot\System32\DRIVERS\LHidFlt2.Sys
| Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys
| Loaded driver \SystemRoot\System32\DRIVERS\LMouFlt2.Sys
| Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
| Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
| Loaded driver \SystemRoot\System32\drivers\afd.sys
| Loaded driver \SystemRoot\System32\DRIVERS\nwlnkipx.sys
| Loaded driver \SystemRoot\System32\DRIVERS\nwlnknb.sys
| Loaded driver \SystemRoot\System32\DRIVERS\ndisuio.sys
| Did not load driver \SystemRoot\System32\drivers\afd.sys
| Loaded driver \SystemRoot\System32\DRIVERS\nwlnkspx.sys
| Did not load driver \SystemRoot\System32\DRIVERS\nwlnkspx.sys
| Did not load driver \SystemRoot\System32\DRIVERS\rdbss.sys
| Did not load driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
| Loaded driver \SystemRoot\System32\DRIVERS\nwrdr.sys
| Loaded driver \SystemRoot\System32\DRIVERS\mrxdav.sys
| Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
| Loaded driver \??\C:\Program Files\Symantec_Client_Security\Symantec
| AntiVirus\NAVAPEL.SYS
| Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
| Did not load driver \SystemRoot\System32\DRIVERS\nwlnkspx.sys
| Loaded driver \??\C:\Program Files\Symantec\SYMEVENT.SYS
| Loaded driver \??\C:\Program Files\Symantec_Client_Security\Symantec
| AntiVirus\NAVAP.sys
| Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040630.016\NAVEX15.sys
| Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040630.016\NAVENG.sys
| Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
| Loaded driver \SystemRoot\system32\drivers\splitter.sys
| Loaded driver \SystemRoot\system32\drivers\aec.sys
| Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
| Loaded driver \SystemRoot\system32\drivers\swmidi.sys
| Loaded driver \SystemRoot\system32\drivers\DMusic.sys
| Loaded driver \SystemRoot\system32\drivers\kmixer.sys
| Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
 

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