Hello Scott,
From the post log, I understand that you receive the following error
message when you try to access Windows Firewall:
"Windows Firewall - Due to am unidentified problem, Windows cannot display
Windows Firewall settings."
If this is not correct, please feel free to let me know.
Based on my research, this issue may occur the SharedAccess.reg key is
missing or corrupt after you install Microsoft Windows XP Service Pack 2.
The SharedAccess.reg key represents the Windows Firewall service.
To narrow down this issue, I recommend you try the following methods:
Method 1: Add the Windows Firewall entry to the registry
============================================
Warning: Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These
problems might require that you reinstall Windows XP. Microsoft cannot
guarantee that these problems can be solved. Modify the registry at your
own risk.
To restore the Add the Firewall Services entry to the registry, follow
these steps:
1. Copy the following text to Notepad and save the file as
Sharedaccess.reg.
++++++++++++++++++++++++++++++++++++++++++
Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess]
"DependOnGroup"=hex(7):00,00
"DependOnService"=hex(7):4e,00,65,00,74,00,6d,00,61,00,6e,00,00,00,57,00,69,
00,\
6e,00,4d,00,67,00,6d,00,74,00,00,00,00,00
"Description"="Provides network address translation, addressing, name
resolution and/or intrusion prevention services for a home or small office
network."
"DisplayName"="Windows Firewall/Internet Connection Sharing (ICS)"
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,
00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"ObjectName"="LocalSystem"
"Start"=dword:00000002
"Type"=dword:00000020
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Epoch]
"Epoch"=dword:00002cd0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f
,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
69,00,70,00,6e,00,61,00,74,00,68,00,6c,00,70,00,2e,00,64,00,6c,00,6c,00,00,\
00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s\FirewallPolicy]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s\FirewallPolicy\DomainProfile\AuthorizedApplications]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled
xpsp2res.dll,-22019"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s\FirewallPolicy\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s\FirewallPolicy\StandardProfile\AuthorizedApplications]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameter
s\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled
xpsp2res.dll,-22019"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Setup]
"ServiceUpgrade"=dword:00000001
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Setup\Int
erfacesUnfirewalledAtUpdate]
"All"=dword:00000001
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Enum]
"0"="Root\\LEGACY_SHAREDACCESS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
++++++++++++++++++++++++++++++++++++++++++
2. Double-click Sharedaccess.reg to merge its contents into the registry
and create the Windows Firewall entry.
3. Restart Windows.
4. Click Start, click Run, type CMD , and then click OK.
5. At the command prompt, type the following command and then press ENTER:
Netsh firewall reset
6. Click Start, click Run, type firewall.cpl , and then click OK.
7. Configure the Windows Firewall settings that you want to use.
Method 2: Call the Setup API InstallHinfSection function to install Windows
Firewall
============================================
To install Windows Firewall, follow these steps:
1. Click Start, click Run, type CMD , and then click OK.
2. At the command prompt, type the following command line and then press
ENTER: Rundll32 setupapi,InstallHinfSection Ndi-Steelhead 132
%windir%\inf\netrass.inf
3. Restart Windows,
4. Click Start, click Run, type CMD , and then click OK.
5. At the command prompt, type the following command and then press ENTER:
Netsh firewall reset
6. Click Start, click Run, type firewall.cpl , and then press ENTER. In the
Windows Firewall dialog box, click On (recommended), and then click OK.
Method 3: Reinstall Windows XP Service Pack 2
============================================
If neither of these methods works, reinstall Windows XP Service Pack 2.
MORE INFORMATION
=================
To verify that Windows Firewall/Internet Connection Sharing (ICS) is
started, follow these steps:
1. To open Services, click Start, click Run, type services.msc , and then
click OK.
2. In the list of services, locate Windows Firewall/Internet Connection
Sharing (ICS). Notice that the Status of the service is "Started".
3. For information about how to use Services, click Help on the Action
menu.
If anything is unclear or you need further assistance, please feel free to
let me know. I am glad to be of assistance.
Regards,
Ada Pan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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