Windows firewall loads turned off.

[Jonathan]

Each time I start the system the Windows XP Pro SP2 Firewall is turned off.
I have to turn it on manually and the Advanced tab shows report "The network
connection settings have become corrupt. To fix this, click Restore Defaults
etc..."

I click the Restore box but nothing changes and the firewall still loads in
the off position. I have Googled for a fix but I don't seem to be asking the
right questions to find a cure.

Another system allows me to change settings and shows what is configured.

Does anyone have any information that can lead me to a resolution?

Thanks.

Jake.

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

 

[Jonathan]

Unexplained computer behavior may be caused by deceptive
software http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting
your hijackthis log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the
preferred tool to use (in conjunction with some other
utilities). HijackThis will NOT fix anything on its own,
but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another
appropriate forum for review by an expert in such
matters, not here.**
If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the
machine to a local, reputable and independent (i.e., not
BigBoxStoreUSA or Geek Squad) computer repair shop. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience -
since 2002 AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thanks for a detailed reply. Looks like I have a task on my hands.

Regards.

J.