Windows Explorer Stops Working

  • Thread starter Thread starter Ton78
  • Start date Start date
T

Ton78

Im not real know how when it comes to computers but about two weeks ago I log
in and click on one of my icon to do something as normal...Then I close that
program but everytime I am back on the screen where all the icons are and my
background photo is, this box pops up and says windows explorer has stopped
working...Then all of my icons disappear as it loads back up. This only takes
a few seconds to do but it does it over and over and over again. I really
need help to figure out what is wrong and how I can get windows explorer to
work properly. Its gotten annoying having to wait over and over for the
windows explore to reboot itself. Please help if there is someone out there
that can explain this to me in lamen terms...lol I'd be forever greatful
(e-mail address removed) is my email. I know someone out there knows what there
doing (unlike me) and is nice enough to help.Thanks A million
 
The first thing you want to do is get some real info on what is happening.
Go to start, and rightclick the Command Prompt icon, to choose 'run as
administrator' At that prompt, type the command :
perfmon /rel

Reporting all the errors you see there would help understand what is
happening.
 
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