windows explorer stopps working

[Guest]

I have had this new computer and vista for two months now and had no problems
but when i turned on the computer today a window pops up saying -windows
explorer has stopped working and it is searching for a solution, then another
window pops up saying it is restarting window explorer. It is continually
doing this, as I am typing and everything. I went to the problem reports in
control panel and this is what it said
Problem Event Name: WERCWEvent
Problem Signature 01: explorer.exe
Problem Signature 02: 6.0.6000.16386
Problem Signature 03: 4549b091
Problem Signature 04: 155
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
Bucket ID: 12247686
what dose this mean and what do I do about it?

 

[Rick Rogers]

Hi,

If I had to guess (and I am), I'd say you have managed to get some spyware
installed (or is trying to install itself) on the system.

Had you made any system changes, updates, or installed any software
recently? Checked the event viewer for further clues?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Eric Ng]

Gee, the "Windows Explorer has stopped working/is restarting" problem is so
random, isn't it ? I had that happen to me heaps of times.

 

[zachd [MSFT]]

Do you get any other bucket ID? I don't see that as a valid fault bucket
number...

 

[Joe Guidera]

Zach,

Any chance you can pin this one down?

Product
Windows

Problem
Shut down unexpectedly

Date
4/19/2007 20:17

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini041907-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 85844790
BCP3: 8798F030
BCP4: 87366580
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1
Server information: 098e7d8c-39dd-44a3-a947-79e1eb84a448

 

[Guest]

have the same problem how did you solve yours? thanks

 

[zachd [MSFT]]

Assuming you're referring to the exact same bucket (a single character of
difference would make it an entirely utterly different issue):

That's an empty bucket (no data), so nobody will have anything interesting
to go on. If you have a DMP file, that might be interesting to analyze, but
those are typically pretty piggishly big since they can need to contain a
lot of data.

The spikes in this bucket seem to correspond to third party software
releases... ? So that's suspect. (Most Microsoft sourced crashes would
tend to have a fairly linear appearance rate - but this isn't definitive,
just pretty much the only interesting data point at this time.)

 

[Guest]

thats the first of the 11 crashes so far today problem report:
roblem signature
Problem Event Name: WERCWEvent
Problem Signature 01: Explorer.EXE
Problem Signature 02: 6.0.6000.16386
Problem Signature 03: 4549b091
Problem Signature 04: 65
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 6153

Extra information about the problem
Bucket ID: 12174314
the bucket id in all 11 crashes just changes at the last 2 digits

at the crashes yesterday (about 50 ) the bucket id is different at
the most of them

thanks

Assuming you're referring to the exact same bucket (a single character of
difference would make it an entirely utterly different issue):

That's an empty bucket (no data), so nobody will have anything interesting
to go on. If you have a DMP file, that might be interesting to analyze, but
those are typically pretty piggishly big since they can need to contain a
lot of data.

The spikes in this bucket seem to correspond to third party software
releases... ? So that's suspect. (Most Microsoft sourced crashes would
tend to have a fairly linear appearance rate - but this isn't definitive,
just pretty much the only interesting data point at this time.)

 

[zachd [MSFT]]

I am not going to find any data for most buckets of that nature, sorry.
I've requested some and hopefully I will get access to some data here, but
barring that this is probably at a dead end until a DMP file is supplied,
sorry. *Presumably* some will show up shortly, though. I'll cross my
fingers. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

thats the first of the 11 crashes so far today problem report:
roblem signature
Problem Event Name: WERCWEvent
Problem Signature 01: Explorer.EXE
Problem Signature 02: 6.0.6000.16386
Problem Signature 03: 4549b091
Problem Signature 04: 65
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 6153

Extra information about the problem
Bucket ID: 12174314
the bucket id in all 11 crashes just changes at the last 2 digits

at the crashes yesterday (about 50 ) the bucket id is different at
the most of them

thanks