Windows Explorer keeps shutting down after sending error report/or

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  • Start date Start date
G

Guest

Hi for the past few days I have had a problem with Windows Explorer where it
opens and then before I have had a chance to open a file or folder a "Send
error report " window appears and whether I send a report or not or even
debug it Windows Exploerer crashes!Before I can open anything which is damn
frustrating ...I have tried to take it back to a restore point and that didnt
work!
I have used the following and cleared any problems :
Avg anti virus
Bitdefender
ewido
Lavasoft adaware
Spybot search and destroy
I havent put any new hardware on and windows updates are up to date!
The problem with Windows Explorer is still there! This is a fairly new
machine running Windows xp home 2nd edition!
Can someone please tell me what to do?
Thankyou!
Regards
Pirate
 
Hi,

Did you run the scans in Safe mode? That is often required to remove
unwanted crap that is active and resisting removal in normal mode.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
I had the same problem a few months ago, after not being able to find a fix,
i re-installed windows, i'm sure its a virus or equally nasty malware.

Sorry i couldn't be of more help
 
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