"Windows Explorer Has Stopped Working"

[Lunaray]

When I try to delete a contact in Windows Mail I get this error, then it
tells me that it's searching for a solution and restarts. I've run a
complete virus scan (Kaspersky) and nothing was detected. I don't know when
this problem began so using System Restore won't do me much good. I seached
on the web and it seems that a lot of people have had this problem but I
wasn't able to find a solution. I'm running Vista Home Premium.

Any suggestions?

Thanks,
Ray

 

[zachd [MSFT]]

What are the fault bucket numbers for those crashes?
http://zachd.com/pss/pss.html#bucket
?

 

[Lunaray]

Thanks zachd for replying to my post,

I have no idea what a "fault bucket" is, but here are the details I found in
the "problems and solutions" history, none of it makes any sense to me.
---------------------------------------------------------
Problem signature

Problem Event Name: APPCRASH

Application Name: Explorer.EXE

Application Version: 6.0.6001.18000

Application Timestamp: 47918e5d

Fault Module Name: MFC42.DLL

Fault Module Version: 6.6.8063.0

Fault Module Timestamp: 4791a6f4

Exception Code: c0000005

Exception Offset: 00028ce8

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional Information 1: fd00

Additional Information 2: ea6f5fe8924aaa756324d57f87834160

Additional Information 3: fd00

Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem

Bucket ID: 644972307

 

[sagar]

windows explorer stop working