"windows explorer has stopped working" 1 minute after buying a new machine

  • Thread starter Thread starter william.hooper
  • Start date Start date
[email protected] said:
Ok, I just bought a £2,000 sony laptop (that's $4,000 US). I started
it up... waited for the first use setup process to go through...
selected uk keyboard etc... then changed the explorer view to classic
and tried to drag and drop windows explorer from accessories to the
top of the start menu and it crashed.

I am not kidding this was the first thing I ever ever did with this
new machine. Now I know Vista is a pile of junk but for gods sake this
is going to far.

What do I do know? Call Sony five minutes after turning on the
machine?

Does anyone know a fix for this?
Click to expand...

Yep - take it back, get a Macbook Pro and run XP either via Bootcamp or
Parallels. That's what I did, and am considering advising a friend who has
just bought a new Toshiba with Vista installed - see my earlier post
 
Yes I can take it back to the shop but I have 28 days to do that. One
person saying that was enough, although frankly it's was pretty
obvious anyway.

What I was really hoping is that someone knows why so many people get
the "windows explorer has stopped working" bug and how to go about
fixing it. I have looked on the net but there are so many people with
the problem and in general the advice offered on forums such as this
is so poor I can not find the answer (if there even is one).

Look on Goolgle: ["windows explorer has stopped working" vista]
returns 498 hits on the web.

Sorry to be insulting but when some retard suggest a reinstall after
you open by saying the problem occurs immediately on first time use
setup before you have even connected to the internet or installed
everything anything etc then its frustrating.

Look at this post from phil:

Repy to MSVP who said VISTA is great, it was Sony's fault as OEM, and
I should contact them:

You Bill Gates ?
Jesus wept man - you're ranting at the bloke after he's asked for
advice.
Don't be such a prat., podge42

Bill - maybe a driver. Maybe just do a system restore (I doubt its
even
necessary) and reboot. Try again, and I'll bet it'll go straight in.
This kind of thing happens to me all the time.
Currently it's "No audio

Why does a FOOL like this bother coming on here???

It's like there are a bunch of thick people running round this forum
with nothing better to do that fight it out of how rubbish or how good
Vista is (frankly I can get the answer to that in the press more
objectively - they say Vista is a pig to install and compatibility is
terrible and sales are poor - although surprisingly they like Aero
which I personally think is unimpressive at best and even arguably
ugly).

It would be better for the world if people only replied to posts when
they have something to say that is midly interesting.

So please dear forum members... if you are as thick as hell don't
bother writing.... If you are American and therefore quite optimistic
lets move the standard for you to: please don't post unless you are
really really smart and know everything about computers and have just
the answer to the question the guy is asking...
 
Yes I can take it back to the shop but I have 28 days to do that. One
person saying that was enough, although frankly it's was pretty
obvious anyway.

What I was really hoping is that someone knows why so many people get
the "windows explorer has stopped working" bug and how to go about
fixing it. I have looked on the net but there are so many people with
the problem and in general the advice offered on forums such as this
is so poor I can not find the answer (if there even is one).

Look on Goolgle: ["windows explorer has stopped working" vista]
returns 498 hits on the web.
Click to expand...


On page 10 of the current edition of PC Plus there is an article about r
DirectX
which mentions that a Robert Preston, BBC Business Editor wrote a letter to
Bill Gates after buying a bug ridden Vista laptop.

http://www.bbc.co.uk/blogs/thereporters/robertpeston/2007/01/about_robert_peston.html

http://www.bbc.co.uk/blogs/thereporters/robertpeston/2007/01/about_robert_peston.html
 
That's very cool... will take to the shop and hope it helps in the
refund claim.

My only fear is they might say "hey it's a sony and it's running vista
- it's not supposed to work"
 
[email protected] said:
jesus you are all stupid or what? For the nth time this occured
seconds after i turned it on.. Ie after it had run through the setup.
its in factory install condition. i can demonstrate how their default
build is screwed. and installing updates makes no difference. now
maybe not so many people use the classic menu and drag and drop menu
items so they didn't notice before. but its got other problems as
well. SONY ARE SHIPPING A SCREWED INSTALL OF VISTA ON THIER FLAGSHIP
ULTRA EXPENSIVE LAPTOP. It's not totally sony's fault - we all know
Vista is a can of worms and half the world is in trouble. But this
case is especially amazing.
Click to expand...

Yeah I can read and it sounds like you are not interested in a fix it sounds
like you are interested in flaming Vista.

Call Sony and go away.
 
[email protected] said:
by the way... i will go into the sony center on tottenham court road
tomorrow and demo it. they are the only shop in london with the model
on display. just change the start menu to classic style and try and
drag and drop a menu / shortcut to a new folder on the menu. it will
crash. knowing vista and seeing the many many posts on windows tech
groups many will have this problem on other machines as well.
Click to expand...
Here's a clue
STOP DOING IT IF IT DOESN'T WORK!!!!
WOW YOU FOUND A BUG YOUR THE MAN!!!!
Now go cry yourself to sleep.
 
On Wed, 28 Mar 2007 13:31:14 +0100, "Michael Chare"
On page 10 of the current edition of PC Plus there is an article about r
DirectX
which mentions that a Robert Preston, BBC Business Editor wrote a letter to
Bill Gates after buying a bug ridden Vista laptop.

http://www.bbc.co.uk/blogs/thereporters/robertpeston/2007/01/about_robert_peston.html

http://www.bbc.co.uk/blogs/thereporters/robertpeston/2007/01/about_robert_peston.html
Click to expand...

As soon as someone "writes to Bill Gates" about an MS product, I tune
out. Trust me, Bill Gates does not personally write each line of
Microsoft code, least of all with the intention to annoy you in
particular. I often wonder if he misses coding...

The first half of this letter simply says "I don't like the way Vista
looks", or "I don't like the way any Windows looks", with a bit of
"Vista ought to look more like the Mac".

What kind of egocentric nut would write to Bill Gates just to say he
doesn't like the way something "looks"? What kind of objective
technical content is there to pass on to anyone who can make a
difference, i.e. the techs who actually *make* this stuff?

The second half of the letter - assuming "Bill Gates" is still
reading, at this stage - goes on to complain that a device that
predates Vista doesn't work with Vista, and that another device
doesn't interoperate with it.

The first is "duh, get new drivers" whereas the second is a more
realistic concern.

So let's see - it it really the duty of an ex-chairman of a
corporation to personally explain reasonable expectations to a single
end-user, or is this "letter to Bill Gates" just a bit of
grand-standing? Nothing wrong with grand-standing, it just looks
silly to pretend it really is a letter addressed to a particular
individual. But I guess that's what Bill Gates has to put up with as
a side-effect of his use as a "branding symbol".


--------------- ----- ---- --- -- - - -
Click to expand...
I'd love to help you out.
Which way did you come in?
 
People.... this is not an issue being dealt with by a few people. I've built
many desktops with a variety of OS and configurations. When I tried the
Upgrade Install of Vista Home Premium I was stunned that there were any kinks
at all based on software reviews. "Flawless installation" I read, "smooth
transition" was another. I have struggled for 4 days to get my computer back
up and running. 3 hours today with HP, 3 hours tonight with Microsft. I can't
even get into and area that will allow me to reformat my system. Both the
Microsoft Rep (who was dumbfounded) and the HP Rep who tried everything he
knew for over 3 hours before giving up said they had dealt with this issue
without resolution many times per day. At present, I have no way to access
the partition that stores my recovery system. This is by far the worst
experience I've had upgrading and by far the most techs I've encountered who
were unable to offer any reason for the situation or any possible fixes for
the state of affairs here on my desk. I have no idea what to do. HELP!
 
So in the Problem Reports and Solutions Center, what data does it have about
the crash there? The crash bucket number may be of value:
http://zachd.com/pss/pss.html#bucket

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
Ok, I just bought a £2,000 sony laptop (that's $4,000 US). I started
it up... waited for the first use setup process to go through...
selected uk keyboard etc... then changed the explorer view to classic
and tried to drag and drop windows explorer from accessories to the
top of the start menu and it crashed.

I am not kidding this was the first thing I ever ever did with this
new machine. Now I know Vista is a pile of junk but for gods sake this
is going to far.

What do I do know? Call Sony five minutes after turning on the
machine?

Does anyone know a fix for this?
 
To solve this problem you must reset your explorer click start button and type internet options select internet options then click on the advanced tab at top

you will see the reset button on this page. by doing this it will also reset your favourites but it should solve your problem


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