Windows Explorer has Encountered a Problem

N

Nasho23

For some time now I have been getting the subject Windows Explorer Problem
message pad. Sometimes I use the "Send" button and sometimes I use the "Dont
Send" and "Debug" buttons. Regardless of which button I use I get a Screen
Shutdown and I have restart what I had been doing. Event Viewer identifies
Event ID 1001 and refers to mpeg2dmx.ax Ver 2.0.84.30429 at 0x0000dff3, and
is attached for you to view.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 7/09/2008
Time: 5:01:03 PM
User: N/A
Computer: OWENS_MACHINE
Description:
Fault bucket 483024939.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 34 38 33 30 32 34 39 33 48302493
0010: 39 0d 0a 9..
Can you please advise why this happens so often and in different situations.
Can you also advise what should happen when I press "Debug" and what happens
and where is the info sent when I press "Send"
All very confusing stuff.
Thank You.
 
E

Elmo

Nasho23 said:
For some time now I have been getting the subject Windows Explorer Problem
message pad. Sometimes I use the "Send" button and sometimes I use the "Dont
Send" and "Debug" buttons. Regardless of which button I use I get a Screen
Shutdown and I have restart what I had been doing. Event Viewer identifies
Event ID 1001 and refers to mpeg2dmx.ax Ver 2.0.84.30429 at 0x0000dff3, and
is attached for you to view.

Try lowering graphics hardware acceleration slide. You can lower
graphics hardware acceleration in Display Properties, Settings tab,
Advanced button, Troubleshooting tab. If this helps, you probably need
a different graphics card or drivers.

Run DXDiag and see if it complains of uncertified drivers. Also look at
the computer manufacturer site and the graphics card manufacturer site
for different drivers. Try upgrades, reference drivers, and drivers for
other model cards till you find one that works. Do a search at
http://groups.google.com entering the game and graphics card model for
more suggestions.

Look for drivers and utilities at these sites:

http://www.guru3d.com/
http://www.reactorcritical.com/download.shtml
http://www.viaarena.com/?PageID=3&faq=7&Search=
http://www.voodoofiles.com/
http://www.ati.com/support/driver.html

See if there's a BIOS upgrade for your system. Look at the
manufacturer's site, Compaq, PB, etc., and also at the motherboard
manufacturer's site.
 

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