Windows Explorer has encountered a problem and needs to close

  • Thread starter Thread starter Russ
  • Start date Start date
R

Russ

When I "right click" on the Windows desktop, I receive
the error message, "Windows Explorer has encountered a
problem and needs to close". My screen refreshes, but I
can't get to my desktop functions, ie. making shortcuts,
etc. I have tried the knowledgebase, but I can't find
this exact scenario. How can I eliminate this error?
 
Hi Russ,

Start/run "sfc /scannow" and have it check the integrity of the system
files. You may need your WinXP CD for this.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
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