Windows explorer hangs with external HDD

[Clan Macqueen]

Running WinXP SP2. Everything's fine until I connect to an external hard
drive over USB. After a few minutes Windows Exporer hangs - have to kill it
with task manager. Usually I get a couple of minutes of use before it hangs.
I have two different external drives - the problem occurs with both of them.

Without the external drives Windows Explorer runs fine. Any ideas??

 

[Mikee]

Hi Clan,

What I would suggest is to see if there are updates for your MB
(Motherboard) and install those.
If there aren't any updated drivers I would suggest that you uninstall
and install again. I am thinking it could be your drivers for your USB
ports.

I hope that helps,
Mike

 

[Gerry]

Clan

Please post copies of any current relevant Error and Warning Report as
they appears in the System log of Event Viewer.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Clan Macqueen]

Gerry,

Thanks for this. I looked at the system log of the event viewer for the time
period when I experienced the windows explorer hangs, but there were no
related errors.

Looks like updating my drivers is the next step.

Thanks,

Chris.

 

[Clan Macqueen]

Hi Mike,

I'm running an IBM Thinkpad T42. I went on the Lenovo site and it looks like
there are quite a few driver updates for my machine. I have an important
presentation to give next week, and when I am clear of that I will try the
updates.

Thanks for the advice.

Chris.