Windows Explorer freezes computer/mouse

S

SliqM

Hi,

I noticed that when i go into a map with media files then the computer
freezes for a while (30 secs or so) cuz explorer 'wants' to examine the
media files format.

How can i stop this?

TIA,
S.
 
T

Tim Meddick

Possibly, your Anti-Virus program is taking up resources analysing media
files.

To test out this theory - try opening your AV program settings, and look
for a heading such as "Exceptions" or "Excluded file types" - then add the
following extensions :

*.jpg
*.bmp
*.gif
*.wav
*.mp3
*.mid
*.rmi
*.wma
*.avi
*.flv
*.wmv

==

Cheers, Tim Meddick, Peckham, London. :)
 
V

VanguardLH

SliqM said:
I noticed that when i go into a map with media files then the computer
freezes for a while (30 secs or so) cuz explorer 'wants' to examine the
media files format. How can i stop this?

So is a "map" to mean a drive mapping (i.e., networked resource)? If
so, maybe your host has to wait to reestablish a connection to the
network resource. When you connect, you don't get to stay connected
indefinitely. The server that is hosting the file will kill off idle
connections after some configured timeout period. That means when you
revisit that network resource that your host has to re-negotiate a
connection and that takes time, especially on a very busy file server.

After you use Windows Explorer to connect to the "map" and have to wait
the 30 seconds, what happens when you focus Windows Explorer elsewhere,
like a local drive, and then refocus it back on the "map"? Do you still
get the 30-second delay? That is, do you get the 30-second delay if you
revisit the "map" (and the revisit is within a minute or two of when you
last visited the "map")?
 
S

SliqM

Tim Meddick said:
Possibly, your Anti-Virus program is taking up resources analysing media
files.

To test out this theory - try opening your AV program settings, and look
for a heading such as "Exceptions" or "Excluded file types" - then add the
following extensions :

*.jpg
*.bmp
*.gif
*.wav
*.mp3
*.mid
*.rmi
*.wma
*.avi
*.flv
*.wmv

==

Cheers, Tim Meddick, Peckham, London. :)

Hi,
Thx for your reply, i disabled the AV => no result

I notice now that the freezing only occurs when i right-click in
the empty space of the right pane. For example when i want to
paste some files in that map.

Still haven't figured out how to solve this because its pretty
annoying.

Although there is a way, when i start Iexplorer first and type
c: in de adresbar then explorer shows up and then the 'problem'
stays away!!!

Have no idea whats going on, do you?

S.
 
S

SliqM

VanguardLH said:
So is a "map" to mean a drive mapping (i.e., networked resource)? If
so, maybe your host has to wait to reestablish a connection to the
network resource. When you connect, you don't get to stay connected
indefinitely. The server that is hosting the file will kill off idle
connections after some configured timeout period. That means when you
revisit that network resource that your host has to re-negotiate a
connection and that takes time, especially on a very busy file server.

After you use Windows Explorer to connect to the "map" and have to wait
the 30 seconds, what happens when you focus Windows Explorer elsewhere,
like a local drive, and then refocus it back on the "map"? Do you still
get the 30-second delay? That is, do you get the 30-second delay if you
revisit the "map" (and the revisit is within a minute or two of when you
last visited the "map")?

Hi,
Thx for the reply. Its just a local fysical disk on a laptop.
For more, see my answer to Tim.

S.
 
B

BillW50

In
SliqM said:
Hi,
Thx for your reply, i disabled the AV => no result

I notice now that the freezing only occurs when i right-click in
the empty space of the right pane. For example when i want to
paste some files in that map.

Still haven't figured out how to solve this because its pretty
annoying.

Although there is a way, when i start Iexplorer first and type
c: in de adresbar then explorer shows up and then the 'problem'
stays away!!!

Have no idea whats going on, do you?

Oh yes! It is all making sense to me. Something to the context menu
(right click) doesn't exist anymore. But it is still listed in the menu.

The only time I ever found one of those registry cleaners do any good at
all is this time. You can figure it out manually and edit the registry
or use a trustworthy registry cleaner. I hear that CCleaner is a pretty
good one.

http://www.piriform.com/ccleaner
 
V

VanguardLH

SliqM said:
VanguardLH ...


Thx for the reply. Its just a local fysical disk on a laptop.
For more, see my answer to Tim.

You still haven't defined what YOU mean by "map". Windows Explorer
shows drives, folders, and files (local or networked). The only "map"
that I can guess at without you explaining your interpretation of it is
a drive mapping yet now you say it is a local storage device (physical
[hard] disk on your laptop). It seems you are making up terminology but
which means no one else will know what you mean. Your answer to Tim
never explained what YOU mean by "map". Since Tim mentioned filetypes,
maybe your "map" is a file association (i.e., what handler is assigned
to what filetype).

Have you applied all updates to Windows? One them (a long time ago) was
about how Windows Explorer would hang while trying to interrogate .avi
files to provide a preview thumbnail in the left pane. However, as I
recall, you had to actually select the .avi file, not just right-click
in unused space inside the right pane.

Is it only in a *folder* that contains image/video files where the delay
occurs when you right-click inside the right pane of Windows Explorer to
present the context menu? If you create a new folder but leave it
empty, do you still incur the same delay when you right-click inside it?
 
S

SliqM

VanguardLH said:
SliqM said:
VanguardLH ...


Thx for the reply. Its just a local fysical disk on a laptop.
For more, see my answer to Tim.

You still haven't defined what YOU mean by "map". Windows Explorer
shows drives, folders, and files (local or networked). The only "map"
that I can guess at without you explaining your interpretation of it is
a drive mapping yet now you say it is a local storage device (physical
[hard] disk on your laptop). It seems you are making up terminology but
which means no one else will know what you mean. Your answer to Tim
never explained what YOU mean by "map". Since Tim mentioned filetypes,
maybe your "map" is a file association (i.e., what handler is assigned
to what filetype).

With map i mean folder (directory), sorry i have the dutch version of XP.
Have you applied all updates to Windows? One them (a long time ago) was
about how Windows Explorer would hang while trying to interrogate .avi
files to provide a preview thumbnail in the left pane. However, as I
recall, you had to actually select the .avi file, not just right-click
in unused space inside the right pane.

Updates are installed.
Is it only in a *folder* that contains image/video files where the delay
occurs when you right-click inside the right pane of Windows Explorer to
present the context menu? If you create a new folder but leave it
empty, do you still incur the same delay when you right-click inside it?

Only in folders with media files like AVI, mp3 etc.
The delay doesnt occur when i click directly on the media file, only when
i right click in the pane.
Process explorer show 100% cpu usage by windows explorer during the
delay.
The delay depends on how many media files there are in the folder.
A small AVI file has less delay then a big one...
 
V

VanguardLH

SliqM said:
VanguardLH ...


Only in folders with media files like AVI, mp3 etc.
The delay doesnt occur when i click directly on the media file, only when
i right click in the pane.
Process explorer show 100% cpu usage by windows explorer during the
delay.
The delay depends on how many media files there are in the folder.
A small AVI file has less delay then a big one...

You never said what view you use in the folder. Are you using the
Thumbnails view? If so, maybe Windows Explorer is rebuilding the thumbs
database on every revisit. The more media files there are in a folder,
the longer it takes to rebuild the thumbnails database (to cache them up
again).

First see if switching to List or Details view eliminates the delay
problem. Select a different folder, like C:\. Select either the List
or Details view. In Tools -> Folder Options -> View tab, click the
"Apply to all folders" button. This will use the current view in any
subsequent folders that you visit. Now go visit the problematic folder
to see if you still have a delay.

Configure Windows Explorer to show all files, including hidden ones.
Then delete the desktop.ini and thumbs.ini files in the folder. In
Windows Explorer, disable the "do not cache thumbnails" option. You
want to cache thumbnails if you have LOTS of media files in the folder;
otherwise, Windows Explorer is going to have to rebuild the thumbs.ini
file on every revisit to the folder. Of course, this is only effected
if you use a thumbnails view in the folder. Personally I don't care for
the thumbnails view. If used and caching is disabled, it takes a long
time to rebuild a thumbnails database that I won't have on the next
revisit. If thumbnails are cached, they may not be in sync with the
actual contents of the media files. Besides, my eye can scan through a
sorted listing of filenames that describe the media content faster than
having to view each thumbnail individually to see a picture to recognize
if the media file has something I want.

Is this a special folder (like under My Documents) or one you created
elsewhere? If you right-click on the folder and select Properties in
the context menu, is there a Customize tab?

Bill might be correct that you installed a program that adds a context
menu item but it is screwed up. If this is a recent problem, what have
you installed recently? Trying to figure out which program added a
registry entry to add an extension to Windows Explorer (which is based
on the type of object selected in Windows Explorer) is a bit harry. I
end up using Nirsoft's Shell Extension Viewer and Shell Menu Viewer
(they're editors, too). I have to feel my way around to see what might
be included in the context menu when I'm clicking in or on a type of
object. That's why it's sometimes easier just to figure out what you
recently installed when a problem showed up recently that causes a lag
or crash in building the context menu from the registry entries.

Using shellexview and making changes requires a reboot to effect the
changes. It can be a laborious task trying to find out which extension
is causing the problem; however, shellexview might show you something
that you don't expect, like an extension for a program that you thought
you uninstalled (i.e., the uninstall was incomplete or corrupted and
left behind registry setting but there's no handler program for it
anymore). Some of the registry keys involved are:

HKEY_CLASSES_ROOT\x\ShellEx\ContextMenuHandlers\

where x = * (single asterisk), Drive, Folder, or Directory.

There are some filetypes and file classes that have a shellex subkey,
too, to define what handler gets used for that file; however, you said
you weren't right-clicking on a file. There may be more than this (I'm
not a guru at this stuff). Since you're right-clicking inside a folder,
my guess is you need to look at the shell extensions defined for
HKEY_CLASSES_ROOT\Folder\ShellEx\ContextMenuHandlers. Look at the
ContextMenuHandlers subkey. However, it isn't just these extensions
that can cause a problem.

You haven't used any utilities that let you add custom entries to the
context menu, have you?
 
S

SliqM

VanguardLH said:
You never said what view you use in the folder. Are you using the
Thumbnails view? If so, maybe Windows Explorer is rebuilding the thumbs
database on every revisit. The more media files there are in a folder,
the longer it takes to rebuild the thumbnails database (to cache them up
again).

I am using detail view
First see if switching to List or Details view eliminates the delay
problem. Select a different folder, like C:\. Select either the List
or Details view. In Tools -> Folder Options -> View tab, click the
"Apply to all folders" button. This will use the current view in any
subsequent folders that you visit. Now go visit the problematic folder
to see if you still have a delay.

Configure Windows Explorer to show all files, including hidden ones.
Then delete the desktop.ini and thumbs.ini files in the folder. In
Windows Explorer, disable the "do not cache thumbnails" option. You
want to cache thumbnails if you have LOTS of media files in the folder;
otherwise, Windows Explorer is going to have to rebuild the thumbs.ini
file on every revisit to the folder. Of course, this is only effected
if you use a thumbnails view in the folder. Personally I don't care for
the thumbnails view. If used and caching is disabled, it takes a long
time to rebuild a thumbnails database that I won't have on the next
revisit. If thumbnails are cached, they may not be in sync with the
actual contents of the media files. Besides, my eye can scan through a
sorted listing of filenames that describe the media content faster than
having to view each thumbnail individually to see a picture to recognize
if the media file has something I want.

Not using thumbnails..
Is this a special folder (like under My Documents) or one you created
elsewhere? If you right-click on the folder and select Properties in
the context menu, is there a Customize tab?
Just a folder at another partition (ntfs)
Bill might be correct that you installed a program that adds a context
menu item but it is screwed up. If this is a recent problem, what have
you installed recently? Trying to figure out which program added a
registry entry to add an extension to Windows Explorer (which is based
on the type of object selected in Windows Explorer) is a bit harry. I
end up using Nirsoft's Shell Extension Viewer and Shell Menu Viewer
(they're editors, too). I have to feel my way around to see what might
be included in the context menu when I'm clicking in or on a type of
object. That's why it's sometimes easier just to figure out what you
recently installed when a problem showed up recently that causes a lag
or crash in building the context menu from the registry entries.

The only 'strange' thing in the context menu was 'windows live call' at the
'new' tab. I got rid of it by deleting it from the registry => no more in
the
context menu but problem stays!
Using shellexview and making changes requires a reboot to effect the
changes. It can be a laborious task trying to find out which extension
is causing the problem; however, shellexview might show you something
that you don't expect, like an extension for a program that you thought
you uninstalled (i.e., the uninstall was incomplete or corrupted and
left behind registry setting but there's no handler program for it
anymore). Some of the registry keys involved are:

HKEY_CLASSES_ROOT\x\ShellEx\ContextMenuHandlers\

where x = * (single asterisk), Drive, Folder, or Directory.

There are some filetypes and file classes that have a shellex subkey,
too, to define what handler gets used for that file; however, you said
you weren't right-clicking on a file. There may be more than this (I'm
not a guru at this stuff). Since you're right-clicking inside a folder,
my guess is you need to look at the shell extensions defined for
HKEY_CLASSES_ROOT\Folder\ShellEx\ContextMenuHandlers. Look at the
ContextMenuHandlers subkey. However, it isn't just these extensions
that can cause a problem.

You haven't used any utilities that let you add custom entries to the
context menu, have you?

It occurs already for a long time, no idea what i did to start it ...
----
But i 'solved' it by starting file explorer in another not direct way..
I made an Internet explorer shortcut (c:\program
files\internet\iexplorer.exe)
on the desktop and added ' c:' to it.
Now file explorer start up and the problems dont show up anymore!!!
No idea why but i can live with this solution...
Thx for all the help...
 
B

BillW50

In
SliqM said:
Only in folders with media files like AVI, mp3 etc.
The delay doesnt occur when i click directly on the media file, only
when i right click in the pane.
Process explorer show 100% cpu usage by windows explorer during the
delay.
The delay depends on how many media files there are in the folder.
A small AVI file has less delay then a big one...

Somebody said something here about a year ago that had to do with AVI
files in folders. And there was some sort of delay if there was AVI
files in a folder. I don't recall the exact details. But it was some
sort of a bug within XP itself.

Oh I found this in my saved stuff. It was posted back in September 2009.

In
 
B

BillW50

In
BillW50 said:
Somebody said something here about a year ago that had to do with AVI
files in folders. And there was some sort of delay if there was AVI
files in a folder. I don't recall the exact details. But it was some
sort of a bug within XP itself.

Oh yes! It is starting to come back to me now. Under some conditions
that I still can't recall, Explorer will hang on a folder that has AVI
files in it. I never saw this on my hard drives, but on my flash drives
I have.

And the temporary fix was a tiny utility that somebody wrote. I have it
on some of my computers, but not this one. What it did though was to
kill Explorer so you can get your system back again. I don't know if
this is the same problem you are having though?
 
S

SliqM

BillW50 said:
In

Oh yes! It is starting to come back to me now. Under some conditions that
I still can't recall, Explorer will hang on a folder that has AVI files in
it. I never saw this on my hard drives, but on my flash drives I have.

And the temporary fix was a tiny utility that somebody wrote. I have it on
some of my computers, but not this one. What it did though was to kill
Explorer so you can get your system back again. I don't know if this is
the same problem you are having though?

Thx Bill,
-It's also with mp3 files btw.
*** this is a reply that i gave before, it's ok for me ***

It occurs already for a long time, no idea what i did to start it ...
----
But i 'solved' it by starting file explorer in another not direct way..
I made an Internet explorer shortcut (c:\program
files\internet\iexplorer.exe)on the desktop and added ' c:' to it.

Now file explorer start up and the problems dont show up anymore!!!

No idea why, but i can live with this solution...

Thx to everyone for all the help...
 
B

BillW50

Thx Bill,
-It's also with mp3 files btw.
*** this is a reply that i gave before, it's ok for me ***

It occurs already for a long time, no idea what i did to start it ...
----
But i 'solved' it by starting file explorer in another not direct way..
I made an Internet explorer shortcut (c:\program
files\internet\iexplorer.exe)on the desktop and added ' c:' to it.

Now file explorer start up and the problems dont show up anymore!!!

No idea why, but i can live with this solution...

Thx to everyone for all the help...

Oh that is a new one to me. :-(
 
E

Etal

Thx Bill, -It's also with mp3 files btw. *** this is a reply
that i gave before, it's ok for me ***

It occurs already for a long time, no idea what i did to start
it ...


I suppose it can be a 3rd-party shell-extension that is
responsible, but you could test if unregistering the /built-in/
media-file interrogator help with your problem.

Start : Run... :
RegSvr32.exe /u ShMedia.dll
RegSvr32.exe /u ShImgVw.dll <- If you want also

If no change you can always re-register the original behavior
again via:

Start : Run... :
RegSvr32.exe ShMedia.dll
RegSvr32.exe ShImgVw.dll
 

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