Windows Explorer exits unexpectedly Windows XP Pro


S

Sheila

I too am having a windows Explorer crash problem. This happens when I move
my mouse over a .gz file (unix gzip file). It also used to happen when I
touched a zip file but that has not happened for a couple months. I get 3
errors:

====================================================
Date: 6/25/2009 Source: Application Error
Time: 9:46:45 AM Category: None
Type: Error Event ID: 1000
User: N/A
Computer: JAXSCLIFTONADM

Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.

==================================================
Date: 6/25/2009 Source: Application Error
Time: 9:47:31 AM Category: None
Type: Error Event ID: 1001
User: N/A
Computer: JAXSCLIFTONADM

Description:
Fault bucket 1228584026.
==================================================

Date: 6/25/2009 Source: Winlogon
Time: 9:47:33 AM Category: None
Type: Information Event ID: 1002
User: N/A
Computer: JAXSCLIFTONADM

Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

=================================================

I saw a similar problem in the MS search for a TIFF file on Windows 2003,
however they recommend fixes that I am hesitant to apply to my XP pro. Plus
mine is an archive type file (from a unix server).

pls advise.
 
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G

Gerry

Sheila

The problem is most likely not with explorer.exe but with the file
association for the gz file extension.

Locate an .gz file in Windows Explorer. Place the cursor on the file,
right click and select Open With. What options are listed there?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
S

Sheila

Thanks for replying. It's doesn't let me get there - all I have to do is
touch it with my mouse, not even to open and it kills explorer. My guess is
the format is causing it to choke - tho it didn't used to the last time I did
this a few months ago. From what I read in the error message it is
complaining about module kernel32.dll. This gz extensiion is a unix
extension from the gzip command. ie, a file becomes an archive (like a zip)
using tar, then to compress it use gzip, which compresses it better than the
compress command on a unix. In any event, it's a binary file with a gz
extension.

I noticed that Windows 2003 had a similar problem with a TIFF file and they
have fixes for that. But as of yet, I haven't seen a fix for this on XP Pro.


This file type has not been a problem before - the last time I used them was
about 4 or 5 months ago. in fact, my winzip pro can uncompress it if needed
so it recognizes it as a "tar or zip" type file. So the question is - why is
it crashing explorer - via kernel32.dll? And what can I do to fix?
s.
 
G

Gerry

Sheila

Place the cursor on an adjoining file and use an Arrow Up or Arrow Down
key to position the cursor on the file.

The problem is not with kernel32.dll.

To extract .tar and .tar.gz files on Windows 9x/NT/2000/ME/XP use
PowerArchiver 6.1 (freeware) or 7-zip (freeware) or Winzip (commercial).
For tar on MSDOS or other systems, see the FAQ of the comp.compression
newsgroup.
Source: http://www.gzip.org/

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
S

Sheila

Gerry - thanks for the info. I know in the past I could unzip it with
winzip. I can ftp it using wftp pro, etc. however at the present, all I
want to do is copy it an move it elsewhere. All I have to do is hover over
it with my cursor and it fails, whether I want to open it or not, which means
I don't really have to do anything conscious to cause it to fail. Whatever
action is performed by the cursor(mouse) as it hovers over the file, causes
explorer to crash. This problem is a relatively new phenomenom - can it be
caused by a security patch? There have been a lot of them lately.
 
S

Sheila

Oh - I forgot to mention that I did as you asked, and even the up and down
arrow cause the same thing - crash.
 
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S

Sheila

another FYI - I did the same thing on our windows 2000 and 2003 servers and
those do not cause a crash - so this problem evidently is only on XP Pro.
s
 
G

Gerry

Sheila

Your mouse could be over sensitive but I have not encountered your
problem in these newsgroups before.

What is the path to the file?

You may be able to copy the folder containing the file. Alternatively
another option may be to copy the file using the command line copy
command.

I am wondering whether you have a malware infestation?

Malwarebytes' Anti-Malware
1.38 -freeware (if you upgrade you pay).
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Run Malwarebytes' and turn off your current anti-virus
before you do to avoid a conflict. Disregard the invitation on the web
site regarding the Registry Optimiser -a Registry Optimiser is not a
helpful utility.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
L

Leonard Grey

Gerry: I don't think you can call a mouse "over sensitive" until you've
tried to look at things from the mouse's point of view.

Wait a minute...I see that I completely misunderstood your comment.
Never mind. Crazy day here.
 
N

nass

Sheila said:
I too am having a windows Explorer crash problem. This happens when I move
my mouse over a .gz file (unix gzip file). It also used to happen when I
touched a zip file but that has not happened for a couple months. I get 3
errors:

====================================================
Date: 6/25/2009 Source: Application Error
Time: 9:46:45 AM Category: None
Type: Error Event ID: 1000
User: N/A
Computer: JAXSCLIFTONADM

Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
kernel32.dll, version 5.1.2600.3541, fault address 0x00012a6b.

==================================================
Date: 6/25/2009 Source: Application Error
Time: 9:47:31 AM Category: None
Type: Error Event ID: 1001
User: N/A
Computer: JAXSCLIFTONADM

Description:
Fault bucket 1228584026.
==================================================

Date: 6/25/2009 Source: Winlogon
Time: 9:47:33 AM Category: None
Type: Information Event ID: 1002
User: N/A
Computer: JAXSCLIFTONADM

Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

=================================================

I saw a similar problem in the MS search for a TIFF file on Windows 2003,
however they recommend fixes that I am hesitant to apply to my XP pro. Plus
mine is an archive type file (from a unix server).

pls advise.

ShellExView v1.37 - Shell Extensions Manager
http://www.nirsoft.net/utils/shexview.html

Read this it is very interneting and will be of help to you:
http://forums.techguy.org/windows-nt-2000-xp/827518-solved-windows-explorer-error-ive-3.html

Does this machine connected to a server or on Domain I should say?
Does this happen when logged with the domain account or with a local account?

HTH,
nass
 
N

nass

LOL He will need a bigger Mouse Mat to get comfy and get to look at things
from the mouse point of view!

Make it another Carzy Day too Leo.

No offence meant G!
 
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G

Gerry

Leonard

Hush the mouse might hear <G>.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gerry

Leonard

An extra thought. Don't let the cat out of the bag <ebg>.

Thinking of cats, mine nearly caught a pigeon this morning. There are
feathers all over the lawn as a result. What a mess!

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gerry

Nass

Are you suffering from an upset stomach today?

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
N

nass

No, I don't eat junk food G lol

Gerry said:
Nass

Are you suffering from an upset stomach today?

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gerry

Nass

Carzy Day? As in Nass needs to go to the Carzy?

Knowing your inability to spell one can deduce many alternatives from
your posts <G>

London
khazi - slang term for lavatory

British slang
Been havin' a butcher's for your flat all day, mate, thought I'd cocked
summat up!
I'm well knackered, I can tell you!
I could do with a bevvy and a kip!
Some bloke diddled me brolly in the queue for the khazi back in Blighty.

American translation
I've been looking for your place all day, man, thought I'd really
screwed up!
I'm totally beat, that's for sure!
I could use a drink and a nap!
Some guy ripped off my umbrella in the line for the john back in
England.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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L

Leythos

*WARNING* Do NOT follow any advice given by the people listed below.
They do NOT have the expertise or knowledge to fix your issue. Do not waste
your time.
[remove stalker victim names]

Why are you still stalking the people in your posts?
 
N

nass

I should say " You could be over sensitive " lol
talking about inability to spell
<>
Ednasboy
Try agian following these/* rtevised */ instructions carefully. The revised
instructions are a revised way to capture the report on a computer that
does not complete the boot process, The system should stop and display
the Report.
<>
You having abd day Gerry, are you still mourning the Pigeon?

Last post you will get from me lol
 
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G

Gerry

Nass

Are you confusing mistypes with inability to spell? However, my spelling
checker should have picked up those two mistypes. That omission is
something I will investigate.

Why should I be mourning the pigeon? It got away as I explained earlier!

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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