Windows error message

[Gerry Cornell]

Glo

Before trying again reboot your machine and do not load any programmes
e.g. Internet Explorer etc. Then select start, Run, type "regsvr32
shodocvw.dll" without the quotes and hit ENTER. Note the time and if it
gives a fail message look in Event Viewer for any messages two minutes
before and after the error occurred and post a copy here.

Where are you with regard to downloading and installing Windows updates?

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Hope this helps.

Gerry
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[Guest]

Hi
Do you mean restart computer as normal or do I have to do something to stop
all my programs coming up? I did go to windows update and it said I was up to
date with everything.

 

[Gerry Cornell]

This freeware programme is excellent for getting information about your
computer:
Everest Home Edition (freeware)
http://www.lavalys.hu/index.php

Tip: To copy select Report, Quick Report, Plain Text, highlight required
text, right click and select copy. However, whilst this is fine for
posting small amounts of information into newsgroup messages longer
reports will irritate other newsgroup subscribers.

In Everest place the cursor on Software select Report, Quick Report,
Plain Text, click on Send in Email and change the entry in the To box to
my address, which is given below removing dump from the address.

(e-mail address removed)


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Hope this helps.

Gerry
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[jerryyang_la1]

This site may be able to help.
medion support forum
http://medion.adslweb.co.uk

 

[Gerry Cornell]

Help whom and how? Looks to me to be off topic!


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Hope this helps.

Gerry
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[Guest]

Hi Gerry
I sent a email to Medion, waiting for a reply, I thought you sent the
message until I looked a while ago and realised it was from someone else, I
thought you must have had enough with this Anyway I went into that msconfig
again and left all the ticks except Load start-up items and the error
messages don't appear. Could I leave the machine as it is in selective start
up or will I have some errors somewhere else? Did you find any faults from
the information I emailed to you?
Cheers

 

[Gerry Cornell]

Glo

No. Still interested. I was waiting to hear from you. Your email did not
arrive. Try sending again taking care to remove dump from the address I
gave you.

Your discovery using a Selective StartUp is interesting. Below is a
Microsoft Knowledge Base Article about using msconfig to Troubleshoot.
In essence now you have what boots with no problems starting adding
items back one at a time rebooting each time you add one back. You will
reach a point where the problem reappears and know then which item
causes problems. Uncheck that item and continue adding items one by one
rebooting after each addition to see whether you have any items causing
problems.

When you have isolated the problem item come back here.

How to perform a clean boot in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310353

It is not a good idea to run a computer on a selective boot setting.

I looked Medion and my reaction was that it was someone with an interest
in the web site on a membership recruitment drive.

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Hope this helps.

Gerry
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[Guest]

Hi Gerry
I have just emailed you the report you wanted, let me know if you got it. I
started doing that selective start up and when I put ctfmon back on the box
came up at start up to put it all back to normal start up. Then when I tried
adding the next one, which was one of those lines with the boxed, two error
messages came up like before. So I put it back to normal start up and the 4
error messages appear as before. So how can I delete them? Also I still get
error sending messages evertime I leave the internet which once or twice
gives me a quick view of a solution but goes off screen before I can do
anything. I keep sending them to microsoft but I am just going in circles.
I hope the email helps you to find the problem, hope to hear from you soon.

 

[Gerry Cornell]

Glo

What is the name of the item you added backed which generated the
errors?

Can you see the messages in the boxed, two error messages? If yes what
do they say?

Look in Event Viewer for the Error Reports ( System tab ) at the date
and time they last occurred.

Don't be fussy over a minute or two but ignore any messages from before
you restarted. Please post a copy here You can access Event Viewer by
selecting Start, Administrative Tools, Event Viewer. When researching
the
meaning of the error, information regarding Event ID, Source and
Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of
the
message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after
exiting from Event Viewer.


Hope this helps.

Gerry
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[Guest]

I
will include the two messages I receive after the computer starts and the
welcome comes up then the desktop and straight after that the first box
appears. It has five boxes at the left hand side in a straight line and the
message reads. Windows cannot find (it has two boxes in a straight line).
Make sure you typed the name correctly and then try again. To search for a
file, click start button then click search.
The second box reads: Desktop as the title on the left hand side and iis
starts the message with a yellow triangle stating. Could not run or load
then two boxes in a line. specified in the registry. Make sure the file
exits on your computer or remove the reference to it in the registry.
This is the only errors I get except for the error reporting to microsoft
everytime I leave the internet. I hope this helps as I can't find anymore
information.

 

[Gerry Cornell]

Jerry

I retract my earlier comments. I did not appreciate Glo had a Medion
computer at the time I posted. However, I doubt from the way this thread
is going that it will be a Medion related problem.

Please accept my apologies for jumping to the wrong conclusion.


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Hope this helps.

Gerry
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[Guest]

Hi Gerry
I got the error report fixed as I got the solution, which seems to have
worked, but still get the 4 error messages which is underneath. I hope you
find a solution but if I could somehow delete them from the start up box then
it should be fixed, what do you think.
Cheers

 

[Guest]

Hi Gerry
I went through the solution but had to disable the third party and now the
box to report to Microsoft has disappeared. But will I be able to leave it
as it is?

 

[Gerry Cornell]

Glo

You're full of surprises <g>. The simple answer is I do not know.

The Online Crash Analysis response raises questions. You were offered
Hotfix KB888240 but this supposedly was included in Cumulative security
update KB896688 in October 2005. Have you downloaded and installed
KB896688?

In Everest look in the List of Installed Programmes and see if it is
there. Click on the plus symbol before Software and you will see
Installed Programmes. If there it will be shown as Security Update for
Windows XP (KB 896688).

I am going to try to find out the why Hotfix KB88240 might be required.


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Hope this helps.

Gerry
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[Guest]

Hi Gerry
I did get two updates from Microsoft but I was not sure if it was the same
one that I did twice. I looked in Everest but could not find anything, maybe
I missed it. There is so much and it is all double dutch to me, might as
well be in Japanese. But I did everything that was suggested but still have
that problem. Hope you can find a simple answer for me, I'll keep my fingers
crossed.

 

[Guest]

Hi Gerry
Here is another question for you as it is bothering me. I bought this pc
game but it does not seem to work. I can hear sound but the screen is black.
On the information for the game is states you need 16mb 3D Video Card. Does
my machine not have that and if not, can't I just download it from somewhere.
I thought my machine had everything on it, but I might be wrong. I know it
is way off the subject you are dealing with but maybe it has something to do
with the problem. Months ago I had a virus and it was held by Norton, it
could not repair it, so I deleted it. I think I deleted two altogether. I
don't have Norton now as I still seemed to get lots of problems and viruses,
so I changed. Hope this information might help you to sort the problem.
Cheers Glo

 

[Gerry Cornell]

Glo

In Everest look in the List of Installed Programmes. Are you saying
that you could not find the List of Installed Programmes or that you
could see no entries there listing any Security Update for Windows XP?
You will need to scroll down the list to see concealed items. Use scroll
bar on right of list.

In Internet Explorer select Tools, Manage Add Ons. Can you please
provide a list the items listed.


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Hope this helps.

Gerry
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[Guest]

Hi Gerry
I can't see any installed programmes in Everest, I have looked hard at it
but it does not seem to be there. Anyway I will type out the list from the
Add ons, here it goes:
Firstly, I disabled Trend Micro Housecall and all the rest are enabled. As
I use to run that one but got rid of it, so I am supprised it was still
enabled.
{F2570A0D-001D-477D
AIM
freeserve
MSN
MSNTOOLBANDBHO
ST
VIEWPOINT TOOLBAR
VIEWPOINT TOOLBAR BHO
Windows Messenger
Yahoo Messenger
Yahoo Toolbar
That is all that is listed, hope that helps.
Cheers

 

[Gerry Cornell]

Glo

Do other Games work? Games are notorious for being buggy. How old is the
game?

I am having difficulty getting the specification on a SiS 315 Integrated
Video Adapter. so I cannot directly answer your question.

The problem could be a computer setting, an out of date driver, a badly
written game etc. It is a distraction to try to resolve the problem at
this point in time.


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Hope this helps.

Gerry
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[Gerry Cornell]

Glo

Download install and run Adaware with latest definitions. You need to
update the definition after installation and before running Adaware.
http://www.lavasoftusa.com/software/adaware/

Download, install and run HijackThis and post the HijackThis log to me
by direct email.
http://www.majorgeeks.com/download3155.html


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Hope this helps.

Gerry
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