Windows email login screen - can't login

  • Thread starter Thread starter Horseshoe601
  • Start date Start date
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Horseshoe601

When opening Windows Mail the login pop-up window keeps asking for user name
and password. It doesn't stop, even when correct data entered. This started
by itself - does anyone have a solution? thx bob
 
Horseshoe601 said:
When opening Windows Mail the login pop-up window keeps asking for user name
and password. It doesn't stop, even when correct data entered. This started
by itself - does anyone have a solution? thx bob
 
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
I just set up my new computer and am having the same problem. I even tried
different passwords. Now I can't even connect to windows mail to receive
new e-mails. HELP!
 
Did you ever get this problem resolved? I am having the same issue. What
worked for you?
 
I found that the user name and password have to be the actual id you are in.
For example if you have 2 or 3 id's make sure you are entering the specific
id for the email login that you are using. Anyway, that cleared up my
problem.
 

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