Windows doesn't want to shut down

[Diana]

When I try to turn off my computer, it takes ages to shut
down Windows even after I've messed with the MessApp not
closed and not responding. Why?

 

[dev]

Diana said:

When I try to turn off my computer, it takes ages to shut
down Windows even after I've messed with the MessApp not
closed and not responding. Why?

Check the Knowledge Base, via the MS link below, for specific error
messages or numbers.

And here's a valuable repository of start up/shutdown info.

http://aumha.org/win5/a/shtdwnxp.htm