Windows Defender Full Scan Failure

[Guest]

I'm attempting to run a full scan. Have turned off AV software. After 8'13"
+ or -, Defender bogs down, runs very slowly and my hard drive starts to make
a chattering noise. Tried to run full scan three time (I'm a slow learner!)
and it does it every time it reaches the folder C\Temp\blah.... (about
283,814 whatevers). After a short time listening to my HD chatter I stop
Defender, I don't know what's happening to my HD, but when I check Defender's
History it tells me I have run a full scan!

Has this been reported? If so, what is the fix? I would like to run a Full
Scan, but something is obviously not working correctly.

TIA,

Yaz

 

[Guest]

UPDATE

Attempted Custom Scan skipping the C:\Temp folder. No joy, same problem
except it happened sooner. Time was 04'01", 10,958 objects, hung up at
C:\Windows\system32\config\blah\blah. this is getting interestinger and
interestinger!!

Yaz

 

[Bill Sanderson]

I agree--interesting. Any signs of issues with the machine? Run a chkdsk
lately?

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[Guest]

Bill: Thanks for the reply. Have not done any hardware troubleshooting on
the machine as of yet. No time today for it. Will update this subject when
I can.

Yaz

 

[Guest]

Bill:

Ran ChkDsk, Defrag, etc. told it to fix any problems it found and everything
else that I know to do. No Hardware problems reared their ugly heads.
Attempted two full scans and had the same problem both times. Noted this:
During each attempt WD stopped after running for 11' 25", +or- a few seconds,
minutes; Scanned 283,781, +or- a few hundred, objects; WD displays this
error message: 0x800705b4 "This operation returned because the timeout
period expired."
I just received, in the last 10 minutes, and installed a definitions update.
I will attempt another full system scan, but not tonight. I don't know if
I'm doing any damage to my HD with the chattering business, but I'm sure it's
not doing it any good. Think I'll give it a rest!!

Any and all ideas appreciated,

Yaz

 

[Bill Sanderson]

Can you nuke the \temp folder--just remove it and recreate it. It'd be
interesting to know if that is possible.

I'm making an assumption here that this folder doesn't have anything of
significance in it--that's true of like-named folders on machines I work
with.

--

 

[Guest]

Bill:

I tried your suggestion this AM. No Joy. It stopped and the HD started to
chatter in C:\Windows\Update\Blah\Blah instead of C:\TEMP\Blah\Blah. Objects
scanned were 280,655 this time. Last two scans were over 283K, so moving the
C:\TEMP folder reduced the number of objects scanned. I had a lot of info
stored there, 6.40MB worth!
What I did notice is the common component seems to be the run time. This
time it bombed at 11'21". So, from my observations, it has something to do
with how long the scan has been in progress. It always fails at 11'24" +or-
a few seconds. My instinct is that the HD is overheating after running
continiously for 11+ minutes, but I have no way of measuring its' temperature.

I'm at a loss to figure out this thing. I think I will stop trying for a
full system scan and go with a quick scan. Quick scan runs properly. Did
not have any problems at all running MS AntiSpyware so I'm kind of
disappointed in WD.

As a last resort, when I get really tired of fooling around with this thing,
I think I will uninstall WD on the premise that something when wrong with the
download. Then I will download another copy and try again.

Thanks for your time and for trying to help me determine the problem.

Yaz

 

[Bill Sanderson]

Hardware problems will get you, regardless of the software involved--i.e.
beta software doesn't cause hardware problems--hardware always trumps
software.

I've seen this through a number of Windows OS betas--in the course of a beta
test with thousands of testers, there are a certain number of unexplained
incidents--in my case, for example, bios code on a 386 machine (this was
probably Win98SE) failed, necessitating opening the case, changing a jumper
on the motherboard to recover, then changing the jumper back and
restarting--symptom was no video whatsoever on startup--scary.

Disks fail.

I can't tell from your description what's going on--you might want to find
software that can monitor the SMART stuff and look at the drive--or maybe
just grab the diagnostics program from the drive vendors site--that's
usually a good thing to have on hand if you think a failure is coming.

--

 

[Guest]

Hi Yaz
I have been reading your Thread with interest, as I also have been
experiencing your problem of the HD chattering. I too would be concerned that
I am damaging my HD.
No other scans that I run,ie, Webroot Spy Sweeper, AVG AV produce this
problem so perhaps I will dump WD until I'm sure what is going on.
Bill Doherty

 

[Bill Sanderson]

I believe the scan failures are understood and acknowledged as a bug which
is in the process of getting fixed, by Microsoft.

The large number of objects involved is because each component of an archive
is counted--zip files, ISO's, etc.

I can't speak to the sound issue--but Windows Defender is not doing anything
other Windows programs can't do.

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