windows defender beta 2

[Guest]

after installing today the program hung up on updates with this message-
windows defender(beta 2) was unable to complete the updatex80240030

 

[Guest]

I'm experiencing the same error with a slightly different error message -
"Windows Defender was unable to complete the update: 0x8024400a." - even
after uninstalling, restarting my PC and re-installing the software.

 

[Guest]

Same error message for me, but mine is 0x8024002b

 

[Ravi [MSFT]]

Any error whish starts with 0x8024.... is usually a problem at the Windows
update layer. Can you please chack the windowsupdate.log file in your
%windir% directory and see if it has more information?

Ravi Sathanur [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

 

[Guest]

"Windows Defender was unable to complete the update 0x8024002b" is what I get
too.

Tried the "msiexec /x AS_Sigs.msi" and yes to uninstall mentioned elsewhere
and still the same.

I'm on a 2k machine with the gdiplus.dll manually placed in my system32
directory. I'm running ISA firewall client behind ISA2000. Also have SUS on
the server - could it be the problem as only WSUS and windows update has the
defs?

windowsupdate.log shows:

2006-02-15 10:27:02 2672 5c4 COMAPI -------------
2006-02-15 10:27:02 2672 5c4 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-02-15 10:27:02 2672 5c4 COMAPI ---------
2006-02-15 10:27:02 2672 5c4 COMAPI - Online = Yes; Ignore download
priority = No
2006-02-15 10:27:02 2672 5c4 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-02-15 10:27:02 2672 5c4 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-02-15 10:27:02 2672 5c4 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = Windows Defender]
2006-02-15 10:27:02 1228 b04 Agent *************
2006-02-15 10:27:02 1228 b04 Agent ** START ** Agent: Finding updates
[CallerId = Windows Defender]
2006-02-15 10:27:02 1228 b04 Agent *********
2006-02-15 10:27:02 1228 b04 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-02-15 10:27:02 1228 b04 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://Jupiter/ClientWebService/client.asmx
2006-02-15 10:27:02 1228 b04 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2006-02-15 10:27:02 1228 b04 Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80190194
2006-02-15 10:27:02 1228 b04 PT SUS 1.0 server is detected
2006-02-15 10:27:02 1228 b04 PT WARNING: Sync of Updates: 0x8024002b
2006-02-15 10:27:02 1228 b04 Agent * WARNING: Failed to synchronize, error
= 0x8024002B
2006-02-15 10:27:02 1228 b04 Agent * WARNING: Exit code = 0x8024002B
2006-02-15 10:27:02 1228 b04 Agent *********
2006-02-15 10:27:02 1228 b04 Agent ** END ** Agent: Finding updates
[CallerId = Windows Defender]
2006-02-15 10:27:02 1228 b04 Agent *************
2006-02-15 10:27:02 1228 b04 Agent WARNING: WU client failed Searching for
update with error 0x8024002b
2006-02-15 10:27:02 2672 a8c COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = Windows Defender]
2006-02-15 10:27:02 2672 a8c COMAPI - Updates found = 0
2006-02-15 10:27:02 2672 a8c COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8024002B
2006-02-15 10:27:02 2672 a8c COMAPI ---------
2006-02-15 10:27:02 2672 a8c COMAPI -- END -- COMAPI: Search [ClientId =
Windows Defender]
2006-02-15 10:27:02 2672 a8c COMAPI -------------
2006-02-15 10:27:02 2672 5e4 COMAPI WARNING: Operation failed due to earlier
error, hr=8024002B
2006-02-15 10:27:02 2672 5e4 COMAPI FATAL: Unable to complete asynchronous
search. (hr=8024002B)



I can manually connect to Windows Update and get the defintions without issue.
AntiSpyware beta1 never had a problem updating on this machine.

Any error whish starts with 0x8024.... is usually a problem at the Windows
update layer. Can you please chack the windowsupdate.log file in your
%windir% directory and see if it has more information?

Ravi Sathanur [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Same error message for me, but mine is 0x8024002b

 

[Guest]

I am a home and school computer user. what is %windir%directory and how can I
find it?
--
emp44

Any error whish starts with 0x8024.... is usually a problem at the Windows
update layer. Can you please chack the windowsupdate.log file in your
%windir% directory and see if it has more information?

Ravi Sathanur [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Same error message for me, but mine is 0x8024002b

 

[Guest]

I have managed to fix the problem on my PC by running through windows update
and selecting an express installation. However, it would seem that while
doing a manual update fixes the problem, automatic updates does not.

Any error whish starts with 0x8024.... is usually a problem at the Windows
update layer. Can you please chack the windowsupdate.log file in your
%windir% directory and see if it has more information?

Ravi Sathanur [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Same error message for me, but mine is 0x8024002b