Windows Defender and McAfee Security Center...new question

G

Guest

I recently installed WD on my pc running XP Home/Media Ceneter. I also have
McAfee Security Center installed. However, after the WD install, when I
bring up Security Center the window is blank and I cannot access any of the
features of the program. I even tried to re-install the program again and
the run program window is also blank. Has anyone encountered this same
problem and if so what did you do, short of a system restore, to fix this
issue.

Thanks in advance.
 
G

Guest

Hi Steve.
I too have McAfee Security Center. I can't launch it, or VirusScan.
However, the on-access scanning portion is functional (which is a relief).
I've been doing some work to trace the issue, and so far I've determined that
the conflict is not caused by Windows Defender running (I've shut it down
completely). I've noticed that in WD Software Explorer (Startup Programs),
the McAfee VirusScan Command Handler is not yet recognized as a legit program
yet. Interestingly, it is recognized as a legit running program (though its
email scanner and IM scanner are not). So far, I haven't found anything on
how to fix the problem, but since some of the WD team are reading these
newsgroups, they'll hopefully fix it ASAP, as it's obviously a huge problem.
Anyway, just wanted to let you know all that. Thanks!
 
G

Guest

If you have IE7 Beta 2 Preview installed, that's an issue between IE7 and
McAfee both teams from IE and mcAfee are working on a fix to solve the
problem.
 
G

Guest

Check your "History" section in Defender tools and make sure no McAfee
applications were blocked. If they were, you can change it to allow.

Also, I have learned from past experience that the McAFee interface will be
blank - or white-if active scripting is not enabled in Internet Options in
Internet Explorer.That setting also seems to affect Windows Explorer. I don't
think Defender would have changed that setting, but something may have.

I have McAFee VirusScan and Firewall alongside Defender, and both are
functioning normally. Defender alerts me to changes being made in the Mcafee
autorun settings. That could be a good feature if Malware was attempting to
disable your firewall or anti-virus. But it is possible that you
inadvertantly blocked McAfee. Personally, I recommend NOT having any
anti-spyware program set to quarantine or delete anything automatically.
There is not a singe anti-spyware or anti-virus program that I know that does
not occasionally have a false postive.
 

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