Windows cannot open this file

  • Thread starter Thread starter Ben Stevenson
  • Start date Start date
B

Ben Stevenson

I tried to download a program that would enable me to save videos, but
Windows says:

"Windows cannot open this file.
File : video_downloadhelper-3.2-fx.xpi "

and then it goes on to say that I have to go to the web or select the
program from a list.
These are difficult things to do. What could be the solution?
TIA
 
It appears to be a firefox addon. Have you installed firefox or tried
their support?

....Alan
 
Sorry for the late reply. Your reply did not come to my newsgroup. It seems
to be broken. Can I do a repair?

Had to go to the microsoft website to look up your reply.

I did not install a firefox add on. God only knows how it got there. Is it
the cause of the problem? Where do I find it and shall I delete it?
Thanks
 
The video downloader you are trying to install is actually an extension that
will only work if you have Firefox installed. If you want to use the video
downloader, install Firefox and then install the video downloader extension.
If you don't want Firefox, then you can't use the extension.
Louis
 

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