Windows cannot log you on



Created new user but when attempting to log on I get
dialog box with:-

Windows cannot log you on because your profile cannot be
loaded. Check that you are connected to the network, or
that your network is functioning correctly. If this
problem persists, contact your network administrator.

DETAIL - The system cannot find the file specified.

For more information, see Help and Support Center at


Shain Wray [MSFT]

Hello Dave,

The likely issue is that the Documents and Settings\Default user folder is
missing. To see if your Default User profile is missing, do the following -

1. Open My Computer and click on Tools and then Folder Options.
2. Click on the View tab and change the radio button to Show hiddent files
and folders.
3. Check the Documents and Settings folder to make sure there is no
Default User folder.
4. If there is a Default User folder then check the contents and make sure
you have the following folders -

Application Data
Local Settings
My Documents
Start Menu

Also it should have a file NTUSER.DAT

If any are missing, please let me know which ones.

5. If there is not a Default User folder, then create one and copy the
contents of another users profile into it. Do not copy the Administrators
contents into the folder, only another user.

Best regards,
Shain Wray
Microsoft PSS Security Team

This posting is provided "AS IS" with no warranties and confers no rights.
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