Windows and office updates

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am running Vista Home Premium and for whatever reason I cannot get the
automatic updates to work. When I open the windows update window it opens
but show a completely blank page with a crossed red sheild and a blank button.

Why is this happening and how do I fix it?

thanks
trixie
 
Are you using Microsoft Internet Explorer when you visit
the Windows Update web site? If not, then you need to.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

:

I am running Vista Home Premium and for whatever reason I cannot get the
automatic updates to work. When I open the windows update window it opens
but show a completely blank page with a crossed red sheild and a blank button.

Why is this happening and how do I fix it?

thanks
trixie
 
It doesn't seem to matter either way. However I try to get updates I end up
at the same window. My dad said it happens if the software isn't genuine,
but this software came pre-installed with my laptop.

trixie
 
You receive a scripting error or a blank page when you visit the Windows Update Web site or the Microsoft
Update Web site:
http://support.microsoft.com/kb/836948/en-us

How to troubleshoot problems connecting to Windows Update or to Microsoft Update:
http://support.microsoft.com/kb/818018/en-us

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

It doesn't seem to matter either way. However I try to get updates I end up
at the same window. My dad said it happens if the software isn't genuine,
but this software came pre-installed with my laptop.

trixie
 
The links are for versions "older" than Vista.

Carey Frisch said:
You receive a scripting error or a blank page when you visit the Windows
Update Web site or the Microsoft
Update Web site:
http://support.microsoft.com/kb/836948/en-us

How to troubleshoot problems connecting to Windows Update or to Microsoft
Update:
http://support.microsoft.com/kb/818018/en-us

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

It doesn't seem to matter either way. However I try to get updates I end
up
at the same window. My dad said it happens if the software isn't genuine,
but this software came pre-installed with my laptop.

trixie
 

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