Windows 7 - Outlook stops working on first start

[Duffer]

Just done a clean install of win 7 and put office 2007 on it.

All the updates are applied.

most mornings on first start outlook gives a 'stopped working' message and
closes down. When I start it again everything seems fine and it is stable
for the day.

I have ran office diagnostics and it reports no problems.

Any ideas?

Thanks

Jon



__________ Information from ESET NOD32 Antivirus, version of virus signature database 4684 (20091213) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[neo]

Do you see the same issue when starting Outlook in safe mode?

Other than that, the primary reason Outlook becomes unstable is do to third
party applications and addins.

 

[Duffer]

Do you see the same issue when starting Outlook in safe mode?

Other than that, the primary reason Outlook becomes unstable is do to
third party applications and addins.

Thanks, I'll get rid of those I don't need and see if it improves. Just
tried to remove a contribute and PDF addin though and it tells me I can't as
it is used by all users and I must remove it when logged in as admin. I am
logged in as admin!

How do i get round that one?

Jon



__________ Information from ESET NOD32 Antivirus, version of virus signature database 4684 (20091213) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Duffer]

Thanks, I'll get rid of those I don't need and see if it improves. Just
tried to remove a contribute and PDF addin though and it tells me I can't
as it is used by all users and I must remove it when logged in as admin. I
am logged in as admin!

How do i get round that one?

Jon

sorry, just found answer - hold ctrl and shift whilst starting outlook.

Jon



__________ Information from ESET NOD32 Antivirus, version of virus signature database 4684 (20091213) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Diane Poremsky [MVP]]

Is your antivirus integrated with outlook? If so, disable the integration.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

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mailto:[email protected]

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Poll: What version of Outlook do you use?
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[neo]

When it doubt. Turn off UAC to do your install/uninstall and then turn it
back when done.