Windows 2000 professinal will not shutdown

[Terri]

It hangs on the saving personal settings screen for a long
time and then just goes to the blue backgroud and that is
where it stays. I searched for the shutdown.exe file but
did not find it. Could I just need this file?

 

[Alphonse]

Hi Terri,
I am no guru, but when I have had this problem or just a terrible slow-down
when shutting down, I boot in safe mode, and that alone sometimes does the
trick. If not, I try disabling everything possible that loads at startup,
see how it shuts down. If there is an improvement, then reactivate programs
one at a time, meaning shutdown after each one. I use ZoneAlarm, and I find
that if it is the last thing that I activate everything seems to get
smoother--boot and shtdwn.

Alphonse

 

[ChrisM]

Sorry, not a solution, but:
I have a similar problem with a 2000Server machine.
It closes everything down nicely, then stops on the blue desktop screen with
just a frozen mouse pointer on the screen.
If I listen, I can hear the HDDs spinning down, so everything seems to stop
properly. It just doesn't switch itself off at the end.
Is this the same as you?
What is shutdown.exe?

Regards,

ChrisM

 

[Alphonse]

Yes it was the same... most of the time it would get fixed by what I wrote
before, but there is always the issue of a bad driver... but which one is
always a good question.

What is shutdown.exe? It's a utility from the Windows 2000 Resource Kit.

Check out this page
http://support.microsoft.com/default.aspx?scid=kb;en-us;315409&Product=win2000

HTH

Sorry, not a solution, but:
I have a similar problem with a 2000Server machine.
It closes everything down nicely, then stops on the blue desktop screen with
just a frozen mouse pointer on the screen.
If I listen, I can hear the HDDs spinning down, so everything seems to stop
properly. It just doesn't switch itself off at the end.
Is this the same as you?
What is shutdown.exe?
utility from the Windows 2000 Resource Kit
Regards,

ChrisM