Windows 2000 can recieve but not send

[Richard Eng]

Hi, we have an issue with faxing. We can receive files but cannot send out
anything. We're using Microsoft Shared Fax on SBS 2000. Every item in the
outbox exceeds the retry limit or I get a bad number error. I've checked
the services and ensured that the proper services are running. I updated
the fax card drivers, the fax line isn't an issue since it was replaced. I
stopped and restarted the MS shared fax. I even made sure that the outgoing
routing rule was pointing to my fax device. Any help would be deeply
appreciated.

Thanks
Richard

 

[Vibha Rathi [MSFT]]

After you try to send a fax, open up the event viewer and look for Fax
related events.
It might give us more insight into the problem. What is the bad error code
number you are getting?
--
Vibha Rathi
Microsoft Printing, Imaging and Fax Team
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