Windows 2000 boot sequence

[Marc]

Is there any documentaion as to the sequence of booting windows 2000. I need
it to attempt to find the file(s) that are causing windows 2000 boot to
crash.

Marc

 

[Mistoffolees]

Is there any documentaion as to the sequence of booting windows 2000. I need
it to attempt to find the file(s) that are causing windows 2000 boot to
crash.

Marc

According to the Windows Help files, starting in Safe Mode
should generate a bootlog file, ntbtlog.txt.

 

[Dan Seur]

And Marc - it might be hardware (bad/loose cable, RAM, etc), not a file.

 

[Marc]

the system crashes just after the last driver is loaded and swithch to the
gui screen. It doesn't generate the ntbtlog.txt as it has to make it to
setting up network before it writes the file out. Also this is a laptop so I
have less chance of hareware failer. I'm able to boot to dos from a boot cd
and I'm also booting to erd system from cd that allows me to browse the
system config. and make changes.

Marc

 

[Dan Seur]

Any chance the NIC is the bad guy? Or its driver? Can you remove it (the
NIC function) somehow? Maybe disable it in BIOS? I may be going down an
irrelevant path here; I don't have much else to offer.

 

[Dan Seur]

One more thought: did this W2k ever work properly? Are you coming off a
very recent upgrade? If so, details pls. Upgrades, you may know already,
can be iffy propositions; bad results can include registry corruption,
improper drivers for mobo and/or peripherals, etc.

 

[Marc]

I'm a computer tech. so I'm repairing this for a customer. in reviewing the
files during the last day it was running the did install something as far as
being able to tell exactly what they did i can't tell. I'll try disable the
the network drivers. I've been slowly doing that but so far i've not found
the problem.

Marc

 

[Tritium]

I'm a computer tech. so I'm repairing this for a customer. in reviewing the
files during the last day it was running the did install something as far as
being able to tell exactly what they did i can't tell. I'll try disable the
the network drivers. I've been slowly doing that but so far i've not found
the problem.

Marc

Is it a "hang" versus a "crash". Misconnections to Netware,
for example, were notorious in hanging up the computer until
the earlier of the timeout or when the server acknowledges
the remote system.

 

[Marc]

I get a crash. This is the message I get.


I'm getting a Stop: 0x0000001e (0xc0000005,0xa0019e47,0x0,0x00000040(

KMODE_EXCEPTION_NOT_HANDLED

Address A0019e47 base A0000000, datestamp 38438ff7 - win32k.sys

This error is happening on a laptop, I need to fix it not reformat it.

Marc

 

[Dan Seur]

Marc - no idea what make/model of laptop or what SP level of W2k you've
got there, or whether you've checked the MS KB for those symptoms.

A KB search on "Stop 1E win32k.sys boot" (no quotes) returns a number of
items of possible interest, some of which will take you to lists of W2k
problems fixed in SP1/2/and3. Those lists (use the SP3) have some very
specific problem definitions and workarounds. Perhaps you'd recognize
something, or get a hint.

Laptops do go sour sometimes from banging around. Have you got the mfr's
downloadable disk diagnostic or similar tools?

A customer who coldcocks you with "I installed something but I don't
know what and now the machine doesn't work" is always a joy. Good luck.

Pls let the thread know when and how you solve this thing...