Hi
Maybe this will help
Problem:
========
I get the following message when users try to change their password:
"The system cannot change your password now because the domain domain_name
is not available."
Resolution:
==========
Link:
=====
http://support.microsoft.com/default.aspx?scid=kb;en-us;837327&Product=win20
00
You receive a "The system cannot change your password now because the
domain <DomainName> is not available" error message when you try to change
your password in Windows XP and in Windows 2000
SYMPTOMS
========
When you try to change your password on a locked-out account that has the
User must change password at next logon attribute set, you receive an error
message that is similar to the following:
"The system cannot change your password now because the domain
<DomainName> is not available."
Note In this error message, DomainName is a placeholder for the actual
domain name.
CAUSE
======
This problem occurs because the account is missing its default service
principal name (SPN).
RESOLUTION
==========
To resolve this problem, log on as a local Administrator and then apply the
hotfix that is mentioned in the following article:
324141 - Changing the password on a locked-out account generates a "Domain
not available" message
If you cannot resolve this problem by applying the hotfix, log on as a
local Administrator and then follow these steps.
Microsoft Windows 2000 Server, Windows 2000 Professional, and Windows 2000
Advanced Server
1. On the desktop, right-click My Computer, and then click Properties.
2. Click the Network Identification tab, and then click Properties.
3. Click More, and then click to select the Change primary DNS suffix when
domain membership changes check box.
4. Click OK four times.
5. When you are prompted to restart your computer, click Yes.
Microsoft Windows XP Professional
1. On the desktop, right-click My Computer, and then click Properties.
2. Click the Computer Name tab, and then click Change.
3. Click More, and then click to select the Change primary DNS suffix when
domain membership changes check box.
4. Click OK four times.
5. When you are prompted to restart your computer, click Yes.
The information in this article applies to:
o Microsoft Windows XP Professional
o Microsoft Windows XP Professional SP1
o Microsoft Windows 2000 Server SP1
o Microsoft Windows 2000 Server SP2
o Microsoft Windows 2000 Server SP3
o Microsoft Windows 2000 Server SP4
o Microsoft Windows 2000 Professional SP1
o Microsoft Windows 2000 Professional SP2
o Microsoft Windows 2000 Professional SP3
o Microsoft Windows 2000 Professional SP4
o Microsoft Windows 2000 Advanced Server SP1
o Microsoft Windows 2000 Advanced Server SP2
o Microsoft Windows 2000 Advanced Server SP3
o Microsoft Windows 2000 Advanced Server SP4
Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.
