WINDOW XP PRO

J

JAME

I purchased the original window XP professional CD few years back and I have
the product key which is provided along with it from Microsoft, I formatted
my system several times as I was having problems with virus and other system
related issues. Now when I use this CD it format the system and go through
all the steps till I reach the product key part another window opens asking
me to contact Microsoft for new product key, please let me know what I have
to do about this problem.
I have the original CD, Original Product key, purchase invoice and the
product bar code.
Thank you
 
F

Family Tree Mike

JAME said:
I purchased the original window XP professional CD few years back and I have
the product key which is provided along with it from Microsoft, I formatted
my system several times as I was having problems with virus and other system
related issues. Now when I use this CD it format the system and go through
all the steps till I reach the product key part another window opens asking
me to contact Microsoft for new product key, please let me know what I have
to do about this problem.
I have the original CD, Original Product key, purchase invoice and the
product bar code.
Thank you

You should ask the question in a group with Windows in the title, as this is
a group for programming questions. That said, the process is telling you to
contact Microsoft at a particular phone number. My experience is that they
are noting that the disk has been used before, and will simply give you a
code to reinstall on the same computer when you call. The process is fairly
painless....

Mike
 
P

PvdG42

JAME said:
I purchased the original window XP professional CD few years back and I
have
the product key which is provided along with it from Microsoft, I
formatted
my system several times as I was having problems with virus and other
system
related issues. Now when I use this CD it format the system and go through
all the steps till I reach the product key part another window opens
asking
me to contact Microsoft for new product key, please let me know what I
have
to do about this problem.
I have the original CD, Original Product key, purchase invoice and the
product bar code.
Thank you
What Mike said. follow the instructions provided.
In future, if you have questions about Windows, you can use this approach to
locate an appropriate discussion group for your question. Doing so will get
you more responses faster.

As you appear to be using a web interface, visit this page:

http://www.microsoft.com/communities/newsgroups/en-us/

In the tree on the left, open English, then open Windows. In the
Windows subcategory, find and open the subcategory for Windows XP, and
find a group there for your post.
 

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