Window Xp does not update.

[Zsuzsa]

My sons HP Laptop's Window XP Home editions last update was in 2007
December. I tried to update but every time I click on the windows update the
default msn.com window will come up. If I put the address for the update site
in the address bar it says error 404 site not found. I have IE 7 It used to
update automatically but not since Dec 2007. Also I can not check online if
it need to update. What can be the problem? I scanned, no virus. Internet is
slow.

 

[Zsuzsa]

What do you mean? How I get rid of I Explorer 7? Should I download and
reinstall?

 

[pcbutts1 [MS MVP]]

Try each of these 3 free programs in order one at a time checking windows
update after each one, Remove-it, Svchosts Fix tool, Automatic Update Repair
Tool. Follow the prompt and choose yes each time. Download them here
http://pcbutts1.com/downloads/tools/tools.htm

 

[Zsuzsa]

Thanks, I will try that and I will post the result.

 

[PA Bear [MS MVP]]

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

 

[MedRxman]

get rid of IE7

 

[Zsuzsa]

Thank you again ! It worked. I only had to do the Svchost Fix first and did
the Remove it also to make sure. The links in my start up folder still didn't
worked but the links in the Help folder did. It seems that I didn't need any
uder update except the SP3 which I dodn't want anyway. Thank you again for
your help!!

 

[MedRxman]

control panel
add/remove programs

What do you mean? How I get rid of I Explorer 7? Should I download and
reinstall?

 

[pcbutts1 [MS MVP]]

You're Welcome.


--
Ignore posts made by the person called Leythos, he is a stalker who's been
obsessed with me for years ever since I spurned his advances towards me.

 

[Robert Dubenezic]

What about Process Explorer?

Try each of these 3 free programs in order one at a time checking windows
update after each one, Remove-it, Svchosts Fix tool, Automatic Update
Repair Tool. Follow the prompt and choose yes each time. Download them
here http://pcbutts1.com/downloads/tools/tools.htm