window installer box appears at startup

[JoyceR]

Just today, my husband's computer now has a message at startup with a
windows installer preparing to install box. Any link that we try to click on
causes the box to return, even after we have canceled out of it. We need
help please.
Thanks
Joyce

 

[Carey Frisch [MVP]]

Windows Installer Appears Every Time a Program Is Started
http://support.microsoft.com/default.aspx?scid=kb;en-us;265194

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| Just today, my husband's computer now has a message at startup with a
| windows installer preparing to install box. Any link that we try to click on
| causes the box to return, even after we have canceled out of it. We need
| help please.
| Thanks
| Joyce