window does not recognize my 2nd HD

[Guest]

I have 2 HD. One is for system and another is for Data.
I run Norton system work. after something pop up.
My window does not recognize my 2nd HD anymore. Even I take it out and plug
it in again. in my computer it shows that I have only 1 HD. But Bios (before
you boot window) it shows that I have 2 HD.

Thanks for your help in advance

 

[Mark L. Ferguson]

start/run, type:

DiskMGMT.MSC

Rightclick the drive icon for info.

 

[Guest]

My windows did not see my drive at all after I log in window.
But when you boot computer it can see at Bios.
I did try you command and check management disk if did not help because I
could not see it too.
I don't know how to make window see my HD again.

 

[Mark L. Ferguson]

Now type

DEVMGMT.MSC

See if a device is on the list for that drive, and if it shows a conflict on the device.

 

[Guest]

No.
It's not there. It show only 1 HD in device manager.

 

[Mark L. Ferguson]

There is some physical problem. Device Manager should see any working device.

 

[deebs]

There is some physical problem. Device Manager should see any working device.

Checked their website for software installation tool?

If you are really lucky, have a fast connection and own a Seagate there
is an online walkthrough facility