Windõws XP OEM Ãctivation Pro~blem

  • Thread starter Pedro Tiago Lopes
  • Start date
P

Pedro Tiago Lopes

Hello,

i reinstaled a win XP Pro OEM but it has the problem of the activation ->
automatic logoff, activation ->automatic logoff.

I tryed with another OEM and i have no problem...

can it be problem with the serial??what can i do? can Microsoft help me?

My client don't want to buy another Windows XP, he already bought once...

thanks
 
A

Albert Klivans

Pedro Tiago Lopes said:
Hello,

i reinstaled a win XP Pro OEM but it has the problem of the activation ->
automatic logoff, activation ->automatic logoff.

I tryed with another OEM and i have no problem...

can it be problem with the serial??what can i do? can Microsoft help me?

My client don't want to buy another Windows XP, he already bought once...

thanks

The other OEM disk has a unique serial number. Try that one.
 
X

Xandros

Unfortunately you need to contact the distributor of the OEM version of XP.
Microsoft does not support the Product Key for OEM versions.
 
P

Pedro Tiago Lopes

I know that Microsoft don't give suport for OEM O.S.

and it is not fair...

I sell a machine with a new windows XP (Like MS tell me to do) and now my
client come to me and ask me to reinstall the PC. I have a problem in the
activation and now Microsoft don't help me...

thank you very much

ps: I phoned MS and they told me that in here i will have help...
I already instaled the PC serveral times...
 
A

Alias

Pedro said:
I know that Microsoft don't give suport for OEM O.S.

and it is not fair...

I sell a machine with a new windows XP (Like MS tell me to do) and now my
client come to me and ask me to reinstall the PC. I have a problem in the
activation and now Microsoft don't help me...

thank you very much

ps: I phoned MS and they told me that in here i will have help...
I already instaled the PC serveral times...

Call them again. They are the ONLY people who can help you. I assume you
are calling the phone activation desk, yes?

Alias
 
P

Pedro Tiago Lopes

Yes i am calling the activation desk but they canot help me because the
product activated ok, (and ask me to activate again) is a problem that goes
far of the activation...

this is only hapening with that key... I tryed to reinstall other OEM and
did work ok...
I think i am goimg to buy another OS

thanks

Does anybody have more ideas for the resolution of this problem??
 
D

Daave

Pedro said:
Hello,

i reinstaled a win XP Pro OEM but it has the problem of the
activation -> automatic logoff, activation ->automatic logoff.

I tryed with another OEM and i have no problem...

can it be problem with the serial??what can i do? can Microsoft help
me?

My client don't want to buy another Windows XP, he already bought
once...

What is the make and model of your client's PC? What Service Pack level
did it have (in the beginning *and* most recently)? Did it originally
come with an OEM installation of XP Pro? If not, what did it come with?
What kind of CD are you using to install XP? Did you perform a repair
install or a clean install? What do you mean by the statement "I tryed
with another OEM and i have no problem..."? Which product key are you
using? Does your client's PC have a COA (Certificate of Authenticity)
sticker on it? If so, is that the product key you are using? (I assume
that when you say "serial," you are referring to the product key. Is
this correct?)

Finally, what exactly do you mean by the statement "i reinstaled a win
XP Pro OEM but it has the problem of the activation -> automatic logoff,
activation ->automatic logoff."?
 

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