As I said, an OS problem, not a fax problem. Your OEM is responsible for
providing installation files. There is nothing we can do.
--
Russ Valentine
[MVP-Outlook]
ben said:
I don't think it is is an OS issue b/c I have had the comp. for over 1 yr
with no problems. This is the first time I have tried to set up the fax
service. When I try to set this up, a window comes up and instructs me to
insert my win xp cd-rom b/c a certain "fxscfgwz.dll" file is needed. Since I
do not have the cd-rom, I turned to this message board for help. I found
what I thought I needed- this was posted on the message
board.......................
"When the installation routine is unable to find the necessary installation
files (even when directed to the appropriate i386 Folder) it usually means
that the installation files are compressed. This is often the case when the
files are pre-copied by a manufacturer on the hard drive. If you do a search
for the files that the installation routine claims are missing (fxsapi.dll
and fxcfgwz.dll) you won't find them, but you will find fxsapi.dl_ and
fxcfgwz.dl_ (note than an Underscore character replaces the last letter in
the filename). These are compressed DLL files and will need to be
decompressed. Double click on them and you will get a prompt for the file to
use to open them. Click on BROWSE. and select Win32 Cabinet Self-Extractor,
which is in the system folder. With any luck it will uncompress them all and
make them visible as DLL files. The install routine still may not find these
files. If so, then you must manually direct the installation routine to the
i386 folder that contains these extracted files."
I did all this, that is when I got the error message " a required resource
cannot be located". This window does not have any text in the active title
bar, it has no visible properties. My Win32 Cabinet Self-Extractor did not
do what what it was supposed to do. I can direct the installation to the
file if it was in the correct extension. (.dll not .dl_)