Win2000 user looses profile


F

Falcon Art

I couldn't find a specific Windows 2000 User Profiles group, and I hope this gets answered here.

For a few months I have been having a problem. A user a Windows 2000 Pro workstation, logs into an NT domain and one morning she found here desktop and rest of items in the profile were missing, it appeared to be a brand new profile. I found under Documents and Settings that a second profile user.domain was created. I copied the user proile to user.profile and logged her in again and it appeared ok. I tested that by restarted it a few times and it seemed okay.

It happened again a few weeks later, and I fixed it again the same way.

It happened again and I made a copy of the profile folder that had her items, then I delted all profiles through control panel, system, user profiles. and made sure all the folders were deleted execpet All Users and Default. Then I logged her in and it as expected created a new profile. Then I copied the contents of the backup profile on to the newly created profile.

I thot the problem, whatever it was, was gone away. But now a couple of months later, it happened again.

I can't find an article to explain such a behavior, and I suspect the machine is mismatching the SID information or something that causes it to create a new profile. That problem file or setting must be in the profile. or there is a registry setting that is bad.

At one point that profile was a roaming profile. But now its a local profile.

Would someone with good knowleagde help me find the solution so that it won't happen again? The user looses a few hours of work time in the morning when that happens and I have been pulling my hair to figure this thing out. I have searched for a solution a lot.

Thanks,

Art
 
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L

Lanwench [MVP - Exchange]

In
Falcon Art said:
I couldn't find a specific Windows 2000 User Profiles group, and I
hope this gets answered here.

For a few months I have been having a problem. A user a Windows 2000
Pro workstation, logs into an NT domain and one morning she found
here desktop and rest of items in the profile were missing, it
appeared to be a brand new profile. I found under Documents and
Settings that a second profile user.domain was created. I copied the
user proile to user.profile and logged her in again and it appeared
ok. I tested that by restarted it a few times and it seemed okay.

It happened again a few weeks later, and I fixed it again the same
way.

It happened again and I made a copy of the profile folder that had
her items, then I delted all profiles through control panel, system,
user profiles. and made sure all the folders were deleted execpet All
Users and Default. Then I logged her in and it as expected created a
new profile. Then I copied the contents of the backup profile on to
the newly created profile.

I thot the problem, whatever it was, was gone away. But now a couple
of months later, it happened again.

I can't find an article to explain such a behavior, and I suspect the
machine is mismatching the SID information or something that causes
it to create a new profile. That problem file or setting must be in
the profile. or there is a registry setting that is bad.

At one point that profile was a roaming profile. But now its a local
profile.

Would someone with good knowleagde help me find the solution so that
it won't happen again? The user looses a few hours of work time in
the morning when that happens and I have been pulling my hair to
figure this thing out. I have searched for a solution a lot.

Thanks,

Art

Try downloading and installing the User Profile Hive Cleanup utility (free
download from MS) and check your event logs.
 
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F

FalconArt

"Lanwench [MVP - Exchange]"
In

Try downloading and installing the User Profile Hive Cleanup utility (free
download from MS) and check your event logs.

Thank you. I did see a even log about a key that was fixed which was
preventing the profile to unload. I hope this has fixed it
 

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