Win2000 creating new user profile while old still exists

[FerrisUML]

Hello all and thanks in advance for any advice anyone can give.

Problem im having is that randomly, users will call and say that their
icons an such are missing and their Outlook is not setup. Well, after
examing closer, whats happening is Windows is completely overlooking
the original user profile and creating a new one with the syntax
"username.domain_name". I check the Event Log, but there no
information on a corrupt profile/registry at all. Anyone have any idea
what may be causing this to happen? Thanks.

FYI
We're a 2000 domain with a mix of 2000/XP clients and I don't think
this problem is isolated to just 2000.

 

[Dave Patrick]

This is normal and expected behavior. On a newly-joined-to-the-domain PC if
you logon to the pc first, then to the domain you would end up with two
profiles.
%username%
and
%username%.%userdomain%
Else if you logon to the domain first, then to the pc you would end up with
%username%
and
%username%.%computername%

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello all and thanks in advance for any advice anyone can give.
|
| Problem im having is that randomly, users will call and say that their
| icons an such are missing and their Outlook is not setup. Well, after
| examing closer, whats happening is Windows is completely overlooking
| the original user profile and creating a new one with the syntax
| "username.domain_name". I check the Event Log, but there no
| information on a corrupt profile/registry at all. Anyone have any idea
| what may be causing this to happen? Thanks.
|
| FYI
| We're a 2000 domain with a mix of 2000/XP clients and I don't think
| this problem is isolated to just 2000.
|

 

[FerrisUML]

Thanks for the response Dave, but the PCs are not newly joined.
They've been part of the domain for quite a while now. It just seems
like whats happening is that Windows will randomly overlook the user's
profile with C:\D and S and create a new one. Then, Windows will
update the users' ProfileImagePath within the registry to the newly
created directory.

Strangest thing....

 

[Guest]

Dear FerrisUML,

I am experiencing exaclty the same problem in my network of 3000 computers.
It seems that only Win2000 is affected. I have tried deploying UPHClean
service but to no avail.

DO you have any news on this?

Thanks,

Thanks for the response Dave, but the PCs are not newly joined.
They've been part of the domain for quite a while now. It just seems
like whats happening is that Windows will randomly overlook the user's
profile with C:\D and S and create a new one. Then, Windows will
update the users' ProfileImagePath within the registry to the newly
created directory.

Strangest thing....

This is normal and expected behavior. On a newly-joined-to-the-domain PC if
you logon to the pc first, then to the domain you would end up with two
profiles.
%username%
and
%username%.%userdomain%
Else if you logon to the domain first, then to the pc you would end up with
%username%
and
%username%.%computername%

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello all and thanks in advance for any advice anyone can give.
|
| Problem im having is that randomly, users will call and say that their
| icons an such are missing and their Outlook is not setup. Well, after
| examing closer, whats happening is Windows is completely overlooking
| the original user profile and creating a new one with the syntax
| "username.domain_name". I check the Event Log, but there no
| information on a corrupt profile/registry at all. Anyone have any idea
| what may be causing this to happen? Thanks.
|
| FYI
| We're a 2000 domain with a mix of 2000/XP clients and I don't think
| this problem is isolated to just 2000.
|

 

[Guest]

We have also seen this same issue where the user profile is getting recreated

Thanks for the response Dave, but the PCs are not newly joined.
They've been part of the domain for quite a while now. It just seems
like whats happening is that Windows will randomly overlook the user's
profile with C:\D and S and create a new one. Then, Windows will
update the users' ProfileImagePath within the registry to the newly
created directory.

Strangest thing....

This is normal and expected behavior. On a newly-joined-to-the-domain PC if
you logon to the pc first, then to the domain you would end up with two
profiles.
%username%
and
%username%.%userdomain%
Else if you logon to the domain first, then to the pc you would end up with
%username%
and
%username%.%computername%

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello all and thanks in advance for any advice anyone can give.
|
| Problem im having is that randomly, users will call and say that their
| icons an such are missing and their Outlook is not setup. Well, after
| examing closer, whats happening is Windows is completely overlooking
| the original user profile and creating a new one with the syntax
| "username.domain_name". I check the Event Log, but there no
| information on a corrupt profile/registry at all. Anyone have any idea
| what may be causing this to happen? Thanks.
|
| FYI
| We're a 2000 domain with a mix of 2000/XP clients and I don't think
| this problem is isolated to just 2000.
|

 

[Guest]

I have the same problem with WinXP creating new user profiles. I would
appreciate any help with this issue.

We have also seen this same issue where the user profile is getting recreated

Thanks for the response Dave, but the PCs are not newly joined.
They've been part of the domain for quite a while now. It just seems
like whats happening is that Windows will randomly overlook the user's
profile with C:\D and S and create a new one. Then, Windows will
update the users' ProfileImagePath within the registry to the newly
created directory.

Strangest thing....

This is normal and expected behavior. On a newly-joined-to-the-domain PC if
you logon to the pc first, then to the domain you would end up with two
profiles.
%username%
and
%username%.%userdomain%
Else if you logon to the domain first, then to the pc you would end up with
%username%
and
%username%.%computername%

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello all and thanks in advance for any advice anyone can give.
|
| Problem im having is that randomly, users will call and say that their
| icons an such are missing and their Outlook is not setup. Well, after
| examing closer, whats happening is Windows is completely overlooking
| the original user profile and creating a new one with the syntax
| "username.domain_name". I check the Event Log, but there no
| information on a corrupt profile/registry at all. Anyone have any idea
| what may be causing this to happen? Thanks.
|
| FYI
| We're a 2000 domain with a mix of 2000/XP clients and I don't think
| this problem is isolated to just 2000.
|

 

[brian.arsenault]

This seems to be occurring very regularly at our institution as well.
Is this a known issue, potentially created by a recent security update?
I've noticed this intermittently over the past month, in an
environment that had no similar issues before then.

Thanks a bunch,

Brian

 

[NewScience]

I've seen this on systems (more than others) where the UPHClean service has
not been installed and/or not running.

Do you have that app?

 

[MrB]

I have seen this problem on our Domain 3 times in the last three weeks, most
recently today. It is a mystery to me too. I don't know what UPHClean is.
Can you elaborate?

 

[NewScience]

Read this article and download UPHClean:

http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

Excerpt:

The User Profile Hive Cleanup service helps to ensure user sessions are
completely terminated when a user logs off. System processes and
applications occasionally maintain connections to registry keys in the user
profile after a user logs off. In those cases the user session is prevented
from completely ending. This can result in problems when using Roaming User
Profiles in a server environment or when using locked profiles as
implemented through the Shared Computer Toolkit for Windows XP.

On Windows 2000 you can benefit from this service if the application event
log shows event id 1000 where the message text indicates that the profile is
not unloading and that the error is "Access is denied". On Windows XP and
Windows Server 2003 either event ids 1517 and 1524 indicate the same profile
unload problem.

To accomplish this the service monitors for logged off users that still have
registry hives loaded. When that happens the service determines which
application have handles opened to the hives and releases them. It logs the
application name and what registry keys were left open. After this the
system finishes unloading the profile.

 

[MrB]

Interesting, thanks.

Read this article and download UPHClean:

http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

Excerpt:

The User Profile Hive Cleanup service helps to ensure user sessions are
completely terminated when a user logs off. System processes and
applications occasionally maintain connections to registry keys in the
user profile after a user logs off. In those cases the user session is
prevented from completely ending. This can result in problems when using
Roaming User Profiles in a server environment or when using locked
profiles as implemented through the Shared Computer Toolkit for Windows
XP.

On Windows 2000 you can benefit from this service if the application event
log shows event id 1000 where the message text indicates that the profile
is not unloading and that the error is "Access is denied". On Windows XP
and Windows Server 2003 either event ids 1517 and 1524 indicate the same
profile unload problem.

To accomplish this the service monitors for logged off users that still
have registry hives loaded. When that happens the service determines which
application have handles opened to the hives and releases them. It logs
the application name and what registry keys were left open. After this the
system finishes unloading the profile.

 

[Guest]

Hello, I have the same problem on a win2000 machine.
The strangest thing is that user profile duplication occurs exactly after 30
days.

this problem started first in October 06 and a new user profile is created
every month!

Suggestions are welcomed. Thanks,

Claudia