Win Xp Pro Fax Console Error

G

Guest

When starting, Fax Console displays the error "all fax printers are
inaccessible"
Have replaced the Modem with one which works fine on another PC. Same error.
Have uninstalled and done a fresh install of fax services but no joy!
Any help would be appreciated!
 
R

Russ Valentine [MVP-Outlook]

Has the Fax Service ever worked on this partition? Did you apply Windows XP
SP2 to this partition before you attempted to install the fax service?
 
G

Guest

Hi Russ,
This is a first time install of Fax Service, and I have only SP1
--
Eddie


Russ Valentine said:
Has the Fax Service ever worked on this partition? Did you apply Windows XP
SP2 to this partition before you attempted to install the fax service?
--
Russ Valentine
[MVP-Outlook]
Eddie said:
When starting, Fax Console displays the error "all fax printers are
inaccessible"
Have replaced the Modem with one which works fine on another PC. Same
error.
Have uninstalled and done a fresh install of fax services but no joy!
Any help would be appreciated!
Click to expand...
Click to expand...
 
R

Russ Valentine [MVP-Outlook]

Then state the error messages you received when installing and look for the
error messages in faxsetup.log.
Check to see what the status of the Fax Service is. Is it started? Is the
startup type set to automatic? Is this modem on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Eddie said:
Hi Russ,
This is a first time install of Fax Service, and I have only SP1
--
Eddie


Russ Valentine said:
Has the Fax Service ever worked on this partition? Did you apply Windows
XP
SP2 to this partition before you attempted to install the fax service?
--
Russ Valentine
[MVP-Outlook]
Eddie said:
When starting, Fax Console displays the error "all fax printers are
inaccessible"
Have replaced the Modem with one which works fine on another PC. Same
error.
Have uninstalled and done a fresh install of fax services but no joy!
Any help would be appreciated!
Click to expand...
Click to expand...
Click to expand...
 
G

Guest

Fax Service status is automatic startup: not started (when I manually start
it, it starts then stops).
There are lots of (Error_Success) in the faxsetup.log file.
I created a new file, then uninstalled and reinstalled Microsoft Fax.
Here are the errors in the file
[ERR] MAPIInitialize failed (ec: -2147467259).

[ERR] Uninstall failed to stop fax service, ec = 0x1, attempting
to uninstall fax service anyway
[01/15/06 15:14:37] [0x00d8] [ ] Successfully uninstalled
service from section 'Fax.Uninstall'
[01/15/06 15:14:37] [0x00d8] [ ] } (1)
[01/15/06 15:14:37] [0x00d8] [ ] fxocReg_Uninstall (fax -
Fax.Uninstall)
[01/15/06 15:14:37] [0x00d8] [ ] {
[01/15/06 15:14:37] [0x00d8] [ ] prv_InstallDynamicRegistry
(Fax.Uninstall)
[01/15/06 15:14:37] [0x00d8] [ ] {
[01/15/06 15:14:37] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:37] [0x00d8] [ ] prv_DeletePerformanceCounters
[01/15/06 15:14:37] [0x00d8] [ ] {
[01/15/06 15:14:37] [0x00d8] [ ] DeletePerformanceCounters,
launching process 'unlodctr fax'
[01/15/06 15:14:37] [0x00d8] [ ] Waiting for process to
complete...
[01/15/06 15:14:38] [0x00d8] [ ] Process complete.
[01/15/06 15:14:38] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:38] [0x00d8] [ ] fxocUtil_DoSetup
(Fax.Uninstall - fxocReg_Uninstall )
[01/15/06 15:14:38] [0x00d8] [ ] {
[01/15/06 15:14:41] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:42] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:42] [0x00d8] [ ] prv_NotifyStatusMonitor
[01/15/06 15:14:42] [0x00d8] [ ] {
[01/15/06 15:14:42] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:42] [0x00d8] [ ] fxocFile_Install (fax -
Fax.Uninstall)
[01/15/06 15:14:42] [0x00d8] [ ] {
[01/15/06 15:14:42] [0x00d8] [ ] Successfully processed
SPINST_UNREGSVR from INF file, section 'Fax.Uninstall'
[01/15/06 15:14:42] [0x00d8] [ ] prv_DoSetup (Fax.Uninstall -
fxocFile_Uninstall - (null))
[01/15/06 15:14:42] [0x00d8] [ ] {
[01/15/06 15:14:43] [0x00d8] [ ] fxocFile_Uninstall,
Successfully queued files from Section: 'Fax.Uninstall'
[01/15/06 15:14:43] [0x00d8] [ ] } (ERROR_SUCCESS)

[01/15/06 15:29:49] [0x0794] [ERR] Call to function
CRouteMAPICalls::Init failed (ec: %ld). failed with 0x000000B7
(e:\nt\private\whistlerfax\setup\ocm\fxocmapi.cpp 515)
[01/15/06 15:29:49] [0x0794] [ ] } (183)
[01/15/06 15:29:49] [0x0794] [WRN] Cannot delete XP Transport Provider 183
[01/15/06 15:29:49] [0x0794] [ ] } (ERROR_SUCCESS)

The Modem is a D-Link DFM-5601+ which I am unable to find in the XP HCL but
I have the same results with an Askey V1456VQE which works fine on my other PC
--
Eddie


Russ Valentine said:
Then state the error messages you received when installing and look for the
error messages in faxsetup.log.
Check to see what the status of the Fax Service is. Is it started? Is the
startup type set to automatic? Is this modem on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Eddie said:
Hi Russ,
This is a first time install of Fax Service, and I have only SP1
--
Eddie


Russ Valentine said:
Has the Fax Service ever worked on this partition? Did you apply Windows
XP
SP2 to this partition before you attempted to install the fax service?
--
Russ Valentine
[MVP-Outlook]
When starting, Fax Console displays the error "all fax printers are
inaccessible"
Have replaced the Modem with one which works fine on another PC. Same
error.
Have uninstalled and done a fresh install of fax services but no joy!
Any help would be appreciated!
Click to expand...
Click to expand...
Click to expand...
 
R

Russ Valentine [MVP-Outlook]

If you are running under the localsystem account with full administrator
privileges, then you have an incompatible modem.
--
Russ Valentine
[MVP-Outlook]
Eddie said:
Fax Service status is automatic startup: not started (when I manually
start
it, it starts then stops).
There are lots of (Error_Success) in the faxsetup.log file.
I created a new file, then uninstalled and reinstalled Microsoft Fax.
Here are the errors in the file
[ERR] MAPIInitialize failed (ec: -2147467259).

[ERR] Uninstall failed to stop fax service, ec = 0x1,
attempting
to uninstall fax service anyway
[01/15/06 15:14:37] [0x00d8] [ ] Successfully uninstalled
service from section 'Fax.Uninstall'
[01/15/06 15:14:37] [0x00d8] [ ] } (1)
[01/15/06 15:14:37] [0x00d8] [ ] fxocReg_Uninstall (fax -
Fax.Uninstall)
[01/15/06 15:14:37] [0x00d8] [ ] {
[01/15/06 15:14:37] [0x00d8] [ ] prv_InstallDynamicRegistry
(Fax.Uninstall)
[01/15/06 15:14:37] [0x00d8] [ ] {
[01/15/06 15:14:37] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:37] [0x00d8] [ ]
prv_DeletePerformanceCounters
[01/15/06 15:14:37] [0x00d8] [ ] {
[01/15/06 15:14:37] [0x00d8] [ ]
DeletePerformanceCounters,
launching process 'unlodctr fax'
[01/15/06 15:14:37] [0x00d8] [ ] Waiting for process to
complete...
[01/15/06 15:14:38] [0x00d8] [ ] Process complete.
[01/15/06 15:14:38] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:38] [0x00d8] [ ] fxocUtil_DoSetup
(Fax.Uninstall - fxocReg_Uninstall )
[01/15/06 15:14:38] [0x00d8] [ ] {
[01/15/06 15:14:41] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:42] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:42] [0x00d8] [ ] prv_NotifyStatusMonitor
[01/15/06 15:14:42] [0x00d8] [ ] {
[01/15/06 15:14:42] [0x00d8] [ ] } (ERROR_SUCCESS)
[01/15/06 15:14:42] [0x00d8] [ ] fxocFile_Install (fax -
Fax.Uninstall)
[01/15/06 15:14:42] [0x00d8] [ ] {
[01/15/06 15:14:42] [0x00d8] [ ] Successfully processed
SPINST_UNREGSVR from INF file, section 'Fax.Uninstall'
[01/15/06 15:14:42] [0x00d8] [ ] prv_DoSetup
(Fax.Uninstall -
fxocFile_Uninstall - (null))
[01/15/06 15:14:42] [0x00d8] [ ] {
[01/15/06 15:14:43] [0x00d8] [ ] fxocFile_Uninstall,
Successfully queued files from Section: 'Fax.Uninstall'
[01/15/06 15:14:43] [0x00d8] [ ] } (ERROR_SUCCESS)

[01/15/06 15:29:49] [0x0794] [ERR] Call to function
CRouteMAPICalls::Init failed (ec: %ld). failed with 0x000000B7
(e:\nt\private\whistlerfax\setup\ocm\fxocmapi.cpp 515)
[01/15/06 15:29:49] [0x0794] [ ] } (183)
[01/15/06 15:29:49] [0x0794] [WRN] Cannot delete XP Transport Provider
183
[01/15/06 15:29:49] [0x0794] [ ] } (ERROR_SUCCESS)

The Modem is a D-Link DFM-5601+ which I am unable to find in the XP HCL
but
I have the same results with an Askey V1456VQE which works fine on my
other PC
--
Eddie


Russ Valentine said:
Then state the error messages you received when installing and look for
the
error messages in faxsetup.log.
Check to see what the status of the Fax Service is. Is it started? Is the
startup type set to automatic? Is this modem on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Eddie said:
Hi Russ,
This is a first time install of Fax Service, and I have only SP1
--
Eddie


:

Has the Fax Service ever worked on this partition? Did you apply
Windows
XP
SP2 to this partition before you attempted to install the fax service?
--
Russ Valentine
[MVP-Outlook]
When starting, Fax Console displays the error "all fax printers are
inaccessible"
Have replaced the Modem with one which works fine on another PC.
Same
error.
Have uninstalled and done a fresh install of fax services but no
joy!
Any help would be appreciated!
Click to expand...
Click to expand...
Click to expand...
 

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