Win XP Pro / A8N-SLI-Deluxe -- System unstable (random BSODs) after most recent MS "Update" -- What'

V

Viðarr

I'm reasonably certain that Microsoft screwed up my computer with its last
Windows XP Professional "Update". Since I doubt Microsoft's going to own up
to its responsibilities to fix things any time soon, or tell me if (and
what) I need to do anything to make my computer compatible with the most
recent "Update", I need to figure out what's wrong and how best to make my
computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my computer and
was configuring it to do what I want it to. (I've described my system in my
sig below.) Among other strictly "legal" tweaks (I didn't push the envelope
very much), I experimented with nTune and some of the other wild and
wonderful features that come with the current generation of machines, and
finally got it configured the way I want it. After the first couple weeks
of various BSODs that were easily cured with various tweaks (and un-tweaks),
I've had no problems for the intervening eight months. I haven't added any
new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP Pro
"Update", I've had significant problems with system instability. It works
fine when it works, with no indication at all of any problems. However, I
can be doing anything--e-mail, MATLAB, Word, IE--and I get what seem to me
to be completely random BSODs, with various errors, none of which seem to
have any basis in reality. I've written down most of them, and the list
includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred several
times.)

After [1], I updated the videocard drivers (uninstalled old-installed-new)
and I haven't seen [1] again. For a while, the system even seemed a bit
more stable and I thought I'd solved the problem. I know "STOP: 0x8E" is a
driver-related problem, but before I go updating more drivers (specifically
the mobo drivers), and risk rendering my machine absolutely useless, I want
to ask those with much more expertise than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix for it?
(So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How do I
roll back to a previous (functioning) configuration if things don't go well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on my
picket sign when I blame Microsoft--and whoever in Microsoft who screwed up
my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP: 8E"
telling me there was something wrong with my USB system. There isn't. It's
working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out what
Microsoft did to screw up our computers, and force Microsoft to put things
right again. I've read various posts by unfortunate people who took these
BSODs literally and ended up VERY much worse off. IN ALL LIKELIHOOD, the
problem isn't our machines or drivers, but Microsoft's latest "Update". By
the same token, if you haven't updated your videocard or audiocard drivers
for a while and new ones promise significant improvements, it might be worth
the effort to update them anyway. (The silver lining in this cloud is that
I really did need to upgrade my videocard drivers. The new ones are
significantly better than the previous version. I suggest that Microsoft
take note: "upgrades" or "updates" are supposed to be IMPROVEMENTS on
previous versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY good
right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
O

old man

So you used winupdate to update drivers, apparently, and you wonder what
went wrong?

Viðarr said:
I'm reasonably certain that Microsoft screwed up my computer with its last
Windows XP Professional "Update". Since I doubt Microsoft's going to own up
to its responsibilities to fix things any time soon, or tell me if (and
what) I need to do anything to make my computer compatible with the most
recent "Update", I need to figure out what's wrong and how best to make my
computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my computer and
was configuring it to do what I want it to. (I've described my system in my
sig below.) Among other strictly "legal" tweaks (I didn't push the envelope
very much), I experimented with nTune and some of the other wild and
wonderful features that come with the current generation of machines, and
finally got it configured the way I want it. After the first couple weeks
of various BSODs that were easily cured with various tweaks (and un-tweaks),
I've had no problems for the intervening eight months. I haven't added any
new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP Pro
"Update", I've had significant problems with system instability. It works
fine when it works, with no indication at all of any problems. However, I
can be doing anything--e-mail, MATLAB, Word, IE--and I get what seem to me
to be completely random BSODs, with various errors, none of which seem to
have any basis in reality. I've written down most of them, and the list
includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred several
times.)

After [1], I updated the videocard drivers (uninstalled old-installed-new)
and I haven't seen [1] again. For a while, the system even seemed a bit
more stable and I thought I'd solved the problem. I know "STOP: 0x8E" is a
driver-related problem, but before I go updating more drivers (specifically
the mobo drivers), and risk rendering my machine absolutely useless, I want
to ask those with much more expertise than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix for it?
(So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How do I
roll back to a previous (functioning) configuration if things don't go well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on my
picket sign when I blame Microsoft--and whoever in Microsoft who screwed up
my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP: 8E"
telling me there was something wrong with my USB system. There isn't. It's
working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out what
Microsoft did to screw up our computers, and force Microsoft to put things
right again. I've read various posts by unfortunate people who took these
BSODs literally and ended up VERY much worse off. IN ALL LIKELIHOOD, the
problem isn't our machines or drivers, but Microsoft's latest "Update". By
the same token, if you haven't updated your videocard or audiocard drivers
for a while and new ones promise significant improvements, it might be worth
the effort to update them anyway. (The silver lining in this cloud is that
I really did need to upgrade my videocard drivers. The new ones are
significantly better than the previous version. I suggest that Microsoft
take note: "upgrades" or "updates" are supposed to be IMPROVEMENTS on
previous versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY good
right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
V

Viðarr

NO! I NEVER download drivers from the Windows Update site. I’ve heard bad
things about them. I ALWAYS update my own drivers from reliable sources
(like the card or chipset manufacturers’ sites, after verifying that they’re
the correct drivers for my hardware and OS).

I probably should have made it clear that I first verified then downloaded
and installed the drivers I knew to be correct, from the chipset or board
source. I just assumed everyone knew to do that.

Anyway, Winupdate updated on its own. In the morning, I got the usual
notice (when Windows updates itself) saying that automatic update had
updated my computer and that it required a restart. I subsequently (a week
later) went to the windows update site and updated/installed the new utility
Windows uses to verify the Windows installation. (It wouldn’t let me past
that page and into the update site until I did that.) I was looking to see
if there was a revised Win XP Pro update that would fix the previous one.
There wasn’t (and there still doesn’t seem to be one as of last Friday).

Viðarr


old man said:
So you used winupdate to update drivers, apparently, and you wonder what
went wrong?

Viðarr said:
I'm reasonably certain that Microsoft screwed up my computer with its
last
Windows XP Professional "Update". Since I doubt Microsoft's going to own up
to its responsibilities to fix things any time soon, or tell me if (and
what) I need to do anything to make my computer compatible with the most
recent "Update", I need to figure out what's wrong and how best to make
my
computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my computer and
was configuring it to do what I want it to. (I've described my system in my
sig below.) Among other strictly "legal" tweaks (I didn't push the envelope
very much), I experimented with nTune and some of the other wild and
wonderful features that come with the current generation of machines, and
finally got it configured the way I want it. After the first couple
weeks
of various BSODs that were easily cured with various tweaks (and un-tweaks),
I've had no problems for the intervening eight months. I haven't added any
new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP
Pro
"Update", I've had significant problems with system instability. It
works
fine when it works, with no indication at all of any problems. However,
I
can be doing anything--e-mail, MATLAB, Word, IE--and I get what seem to
me
to be completely random BSODs, with various errors, none of which seem to
have any basis in reality. I've written down most of them, and the list
includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred several
times.)

After [1], I updated the videocard drivers (uninstalled
old-installed-new)
and I haven't seen [1] again. For a while, the system even seemed a bit
more stable and I thought I'd solved the problem. I know "STOP: 0x8E" is a
driver-related problem, but before I go updating more drivers (specifically
the mobo drivers), and risk rendering my machine absolutely useless, I want
to ask those with much more expertise than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix for it?
(So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How
do I
roll back to a previous (functioning) configuration if things don't go well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on
my
picket sign when I blame Microsoft--and whoever in Microsoft who screwed up
my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP: 8E"
telling me there was something wrong with my USB system. There isn't. It's
working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out what
Microsoft did to screw up our computers, and force Microsoft to put
things
right again. I've read various posts by unfortunate people who took
these
BSODs literally and ended up VERY much worse off. IN ALL LIKELIHOOD, the
problem isn't our machines or drivers, but Microsoft's latest "Update". By
the same token, if you haven't updated your videocard or audiocard
drivers
for a while and new ones promise significant improvements, it might be worth
the effort to update them anyway. (The silver lining in this cloud is that
I really did need to upgrade my videocard drivers. The new ones are
significantly better than the previous version. I suggest that Microsoft
take note: "upgrades" or "updates" are supposed to be IMPROVEMENTS on
previous versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY good
right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
O

old man

Then as Ken says, and the stop errors show, you have a driver problem

Viðarr said:
NO! I NEVER download drivers from the Windows Update site. I’ve heard bad
things about them. I ALWAYS update my own drivers from reliable sources
(like the card or chipset manufacturers’ sites, after verifying that they’ re
the correct drivers for my hardware and OS).

I probably should have made it clear that I first verified then downloaded
and installed the drivers I knew to be correct, from the chipset or board
source. I just assumed everyone knew to do that.

Anyway, Winupdate updated on its own. In the morning, I got the usual
notice (when Windows updates itself) saying that automatic update had
updated my computer and that it required a restart. I subsequently (a week
later) went to the windows update site and updated/installed the new utility
Windows uses to verify the Windows installation. (It wouldn’t let me past
that page and into the update site until I did that.) I was looking to see
if there was a revised Win XP Pro update that would fix the previous one.
There wasn’t (and there still doesn’t seem to be one as of last Friday).

Viðarr


old man said:
So you used winupdate to update drivers, apparently, and you wonder what
went wrong?

Viðarr said:
I'm reasonably certain that Microsoft screwed up my computer with its
last
Windows XP Professional "Update". Since I doubt Microsoft's going to
own
up
to its responsibilities to fix things any time soon, or tell me if (and
what) I need to do anything to make my computer compatible with the most
recent "Update", I need to figure out what's wrong and how best to make
my
computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my
computer
and
was configuring it to do what I want it to. (I've described my system
in
my
sig below.) Among other strictly "legal" tweaks (I didn't push the envelope
very much), I experimented with nTune and some of the other wild and
wonderful features that come with the current generation of machines, and
finally got it configured the way I want it. After the first couple
weeks
of various BSODs that were easily cured with various tweaks (and un-tweaks),
I've had no problems for the intervening eight months. I haven't added any
new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP
Pro
"Update", I've had significant problems with system instability. It
works
fine when it works, with no indication at all of any problems. However,
I
can be doing anything--e-mail, MATLAB, Word, IE--and I get what seem to
me
to be completely random BSODs, with various errors, none of which seem to
have any basis in reality. I've written down most of them, and the list
includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred several
times.)

After [1], I updated the videocard drivers (uninstalled
old-installed-new)
and I haven't seen [1] again. For a while, the system even seemed a bit
more stable and I thought I'd solved the problem. I know "STOP: 0x8E"
is
a
driver-related problem, but before I go updating more drivers (specifically
the mobo drivers), and risk rendering my machine absolutely useless, I want
to ask those with much more expertise than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix
for
it?
(So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How
do I
roll back to a previous (functioning) configuration if things don't go well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on
my
picket sign when I blame Microsoft--and whoever in Microsoft who
screwed
up
my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP: 8E"
telling me there was something wrong with my USB system. There isn't. It's
working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out what
Microsoft did to screw up our computers, and force Microsoft to put
things
right again. I've read various posts by unfortunate people who took
these
BSODs literally and ended up VERY much worse off. IN ALL LIKELIHOOD, the
problem isn't our machines or drivers, but Microsoft's latest "Update". By
the same token, if you haven't updated your videocard or audiocard
drivers
for a while and new ones promise significant improvements, it might be worth
the effort to update them anyway. (The silver lining in this cloud is that
I really did need to upgrade my videocard drivers. The new ones are
significantly better than the previous version. I suggest that Microsoft
take note: "upgrades" or "updates" are supposed to be IMPROVEMENTS on
previous versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY good
right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
B

Bob Doran

And you don't have a System Restore point that you can use to take the
system back to an earlier state (pre Microsoft update)?


Viðarr said:
I'm reasonably certain that Microsoft screwed up my computer with its last
Windows XP Professional "Update". Since I doubt Microsoft's going to own
up to its responsibilities to fix things any time soon, or tell me if (and
what) I need to do anything to make my computer compatible with the most
recent "Update", I need to figure out what's wrong and how best to make my
computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my computer
and was configuring it to do what I want it to. (I've described my system
in my sig below.) Among other strictly "legal" tweaks (I didn't push the
envelope very much), I experimented with nTune and some of the other wild
and wonderful features that come with the current generation of machines,
and finally got it configured the way I want it. After the first couple
weeks of various BSODs that were easily cured with various tweaks (and
un-tweaks), I've had no problems for the intervening eight months. I
haven't added any new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP Pro
"Update", I've had significant problems with system instability. It works
fine when it works, with no indication at all of any problems. However, I
can be doing anything--e-mail, MATLAB, Word, IE--and I get what seem to me
to be completely random BSODs, with various errors, none of which seem to
have any basis in reality. I've written down most of them, and the list
includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred
several times.)

After [1], I updated the videocard drivers (uninstalled old-installed-new)
and I haven't seen [1] again. For a while, the system even seemed a bit
more stable and I thought I'd solved the problem. I know "STOP: 0x8E" is
a driver-related problem, but before I go updating more drivers
(specifically the mobo drivers), and risk rendering my machine absolutely
useless, I want to ask those with much more expertise than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix for
it? (So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How do
I roll back to a previous (functioning) configuration if things don't go
well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on my
picket sign when I blame Microsoft--and whoever in Microsoft who screwed
up my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP: 8E"
telling me there was something wrong with my USB system. There isn't.
It's working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out
what Microsoft did to screw up our computers, and force Microsoft to put
things right again. I've read various posts by unfortunate people who
took these BSODs literally and ended up VERY much worse off. IN ALL
LIKELIHOOD, the problem isn't our machines or drivers, but Microsoft's
latest "Update". By the same token, if you haven't updated your videocard
or audiocard drivers for a while and new ones promise significant
improvements, it might be worth the effort to update them anyway. (The
silver lining in this cloud is that I really did need to upgrade my
videocard drivers. The new ones are significantly better than the
previous version. I suggest that Microsoft take note: "upgrades" or
"updates" are supposed to be IMPROVEMENTS on previous versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY
good right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
D

DRS

[...]
Anyway, Winupdate updated on its own. In the morning, I got the usual
notice (when Windows updates itself) saying that automatic update had
updated my computer and that it required a restart. I subsequently

Go to Settings > Control Panel > System > Automatic Updates tab and change
the setting to "Notify...". That way you can choose which updates to
download and install.

Go to Settings > Control Panel > Add or Remove Programs, check the "Show
updates" box and then remove the updates you don't want.
 
V

Viðarr

Well, yeah, but since the problem is random (the occurrences and causes of
the BSODs each seem to be independent and identically distributed random
events), and I seem to be one of the few who’s experiencing it, I figure it’s
better to find out what and where the problem is with my machine. In the
interim, my computer works fine.

Seems it IS the mobo drivers (I haven’t updated them in the 10 months I’ve
had this computer), so I downloaded the new ones from ASUS and nVIDIA. I’ll
wipe the old ones (including DriverCleaner) and install the new ones later
this week. What I’m not certain of is whether the ASUS or nVIDIA drivers
are preferable. I can install the ASUS V6.6.5 (32-bit SATA) from a floppy
(360KB); the nVIDIA ones require writing them to a DVD R/W, and booting from
it (35MB). Neither is a problem — the question simply being which is best,
or if there’s even any significant difference.

There seems to be no reason to upgrade to even later versions, since I’m
staying with Win XP Pro 32 and my FX-55 for the time being. There aren’t
64-bit drivers for some of my peripherals, even though they’re promised, and
I can’t afford an FX-60 right now.

Thanks,

FEF
(Viðarr)


Bob Doran said:
And you don't have a System Restore point that you can use to take the
system back to an earlier state (pre Microsoft update)?


Viðarr said:
I'm reasonably certain that Microsoft screwed up my computer with its
last Windows XP Professional "Update". Since I doubt Microsoft's going
to own up to its responsibilities to fix things any time soon, or tell me
if (and what) I need to do anything to make my computer compatible with
the most recent "Update", I need to figure out what's wrong and how best
to make my computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my computer
and was configuring it to do what I want it to. (I've described my
system in my sig below.) Among other strictly "legal" tweaks (I didn't
push the envelope very much), I experimented with nTune and some of the
other wild and wonderful features that come with the current generation
of machines, and finally got it configured the way I want it. After the
first couple weeks of various BSODs that were easily cured with various
tweaks (and un-tweaks), I've had no problems for the intervening eight
months. I haven't added any new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP
Pro "Update", I've had significant problems with system instability. It
works fine when it works, with no indication at all of any problems.
However, I can be doing anything--e-mail, MATLAB, Word, IE--and I get
what seem to me to be completely random BSODs, with various errors, none
of which seem to have any basis in reality. I've written down most of
them, and the list includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred
several times.)

After [1], I updated the videocard drivers (uninstalled
old-installed-new) and I haven't seen [1] again. For a while, the system
even seemed a bit more stable and I thought I'd solved the problem. I
know "STOP: 0x8E" is a driver-related problem, but before I go updating
more drivers (specifically the mobo drivers), and risk rendering my
machine absolutely useless, I want to ask those with much more expertise
than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix for
it? (So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How
do I roll back to a previous (functioning) configuration if things don't
go well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on
my picket sign when I blame Microsoft--and whoever in Microsoft who
screwed up my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP: 8E"
telling me there was something wrong with my USB system. There isn't.
It's working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out
what Microsoft did to screw up our computers, and force Microsoft to put
things right again. I've read various posts by unfortunate people who
took these BSODs literally and ended up VERY much worse off. IN ALL
LIKELIHOOD, the problem isn't our machines or drivers, but Microsoft's
latest "Update". By the same token, if you haven't updated your
videocard or audiocard drivers for a while and new ones promise
significant improvements, it might be worth the effort to update them
anyway. (The silver lining in this cloud is that I really did need to
upgrade my videocard drivers. The new ones are significantly better than
the previous version. I suggest that Microsoft take note: "upgrades" or
"updates" are supposed to be IMPROVEMENTS on previous versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY
good right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
N

Natéag

I always update with NVidia drivers. They usually
are more recent.



Viðarr said:
Well, yeah, but since the problem is random (the occurrences and causes of
the BSODs each seem to be independent and identically distributed random
events), and I seem to be one of the few who’s experiencing it, I figure
it’s better to find out what and where the problem is with my machine. In
the interim, my computer works fine.

Seems it IS the mobo drivers (I haven’t updated them in the 10 months I’ve
had this computer), so I downloaded the new ones from ASUS and nVIDIA. I’ll
wipe the old ones (including DriverCleaner) and install the new ones later
this week. What I’m not certain of is whether the ASUS or nVIDIA drivers
are preferable. I can install the ASUS V6.6.5 (32-bit SATA) from a floppy
(360KB); the nVIDIA ones require writing them to a DVD R/W, and booting
from it (35MB). Neither is a problem — the question simply being which is
best, or if there’s even any significant difference.

There seems to be no reason to upgrade to even later versions, since I’m
staying with Win XP Pro 32 and my FX-55 for the time being. There aren’t
64-bit drivers for some of my peripherals, even though they’re promised,
and I can’t afford an FX-60 right now.

Thanks,

FEF
(Viðarr)


Bob Doran said:
And you don't have a System Restore point that you can use to take the
system back to an earlier state (pre Microsoft update)?


Viðarr said:
I'm reasonably certain that Microsoft screwed up my computer with its
last Windows XP Professional "Update". Since I doubt Microsoft's going
to own up to its responsibilities to fix things any time soon, or tell
me if (and what) I need to do anything to make my computer compatible
with the most recent "Update", I need to figure out what's wrong and how
best to make my computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my computer
and was configuring it to do what I want it to. (I've described my
system in my sig below.) Among other strictly "legal" tweaks (I didn't
push the envelope very much), I experimented with nTune and some of the
other wild and wonderful features that come with the current generation
of machines, and finally got it configured the way I want it. After the
first couple weeks of various BSODs that were easily cured with various
tweaks (and un-tweaks), I've had no problems for the intervening eight
months. I haven't added any new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP
Pro "Update", I've had significant problems with system instability. It
works fine when it works, with no indication at all of any problems.
However, I can be doing anything--e-mail, MATLAB, Word, IE--and I get
what seem to me to be completely random BSODs, with various errors, none
of which seem to have any basis in reality. I've written down most of
them, and the list includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred
several times.)

After [1], I updated the videocard drivers (uninstalled
old-installed-new) and I haven't seen [1] again. For a while, the
system even seemed a bit more stable and I thought I'd solved the
problem. I know "STOP: 0x8E" is a driver-related problem, but before I
go updating more drivers (specifically the mobo drivers), and risk
rendering my machine absolutely useless, I want to ask those with much
more expertise than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix for
it? (So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How
do I roll back to a previous (functioning) configuration if things don't
go well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on
my picket sign when I blame Microsoft--and whoever in Microsoft who
screwed up my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP:
8E" telling me there was something wrong with my USB system. There
isn't. It's working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out
what Microsoft did to screw up our computers, and force Microsoft to put
things right again. I've read various posts by unfortunate people who
took these BSODs literally and ended up VERY much worse off. IN ALL
LIKELIHOOD, the problem isn't our machines or drivers, but Microsoft's
latest "Update". By the same token, if you haven't updated your
videocard or audiocard drivers for a while and new ones promise
significant improvements, it might be worth the effort to update them
anyway. (The silver lining in this cloud is that I really did need to
upgrade my videocard drivers. The new ones are significantly better
than the previous version. I suggest that Microsoft take note:
"upgrades" or "updates" are supposed to be IMPROVEMENTS on previous
versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY
good right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
V

Viðarr

Follow-up ...

I uninstalled and reinstalled all the nVIDIA chipset and videocard drivers.
That included using DriverCleanT to remove the "cab" files and other
detritus. A couple reboots later, my system was up and running again.
(Sometimes it requires more than one reboot to complete an installation.)
The entire process took a few hours, including transferring the chipset
install ".exe" file and a few necessary archives to a DVD R/W in case this
adventure went very wrong. The uninstallation, DriverClean, and
reinstallation of the chipset drivers needs to be done in Safe Mode, with a
reboot between each step. The videocard drivers can be reinstalled from
full Win XP Pro.

Now (a couple days later), my machine's not only stable, but it works much
better than it did even before it became unstable. So the chipset drivers
seem to have caused the problem, and updating them solved it. I still don't
know if the "old" chipset drivers somehow got corrupted and reinstalling the
old ones would have worked, or if they were obsolete, and only updating
them would have worked. I had neither the time nor the interest to
determine that.


Viðarr

-----------------------------------------------------



Viðarr said:
I'm reasonably certain that Microsoft screwed up my computer with its last
Windows XP Professional "Update". Since I doubt Microsoft's going to own
up to its responsibilities to fix things any time soon, or tell me if (and
what) I need to do anything to make my computer compatible with the most
recent "Update", I need to figure out what's wrong and how best to make my
computer stable again. And I need help!

I had a few problems with various BSODs right after I bought my computer
and was configuring it to do what I want it to. (I've described my system
in my sig below.) Among other strictly "legal" tweaks (I didn't push the
envelope very much), I experimented with nTune and some of the other wild
and wonderful features that come with the current generation of machines,
and finally got it configured the way I want it. After the first couple
weeks of various BSODs that were easily cured with various tweaks (and
un-tweaks), I've had no problems for the intervening eight months. I
haven't added any new hardware or new applications.

BTW, I usually avoid cross-posting, but since I have no idea whether my
problems are mobo-driver-related or Win XP Pro-related, I'm posting this
message to both groups. (I apologize to the purists.)

All that changed a couple weeks ago. Ever since the latest Windows XP Pro
"Update", I've had significant problems with system instability. It works
fine when it works, with no indication at all of any problems. However, I
can be doing anything--e-mail, MATLAB, Word, IE--and I get what seem to me
to be completely random BSODs, with various errors, none of which seem to
have any basis in reality. I've written down most of them, and the list
includes:

[1] STOP: 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL

[2] STOP: 0x0A IRQL_NOT_LESS_OR_EQUAL

[3] STOP: 0x8E win32.sys

[4] STOP: 0x7E hap16v2k.sys

(The bracketed numbers are simply for reference. Many have occurred
several times.)

After [1], I updated the videocard drivers (uninstalled old-installed-new)
and I haven't seen [1] again. For a while, the system even seemed a bit
more stable and I thought I'd solved the problem. I know "STOP: 0x8E" is
a driver-related problem, but before I go updating more drivers
(specifically the mobo drivers), and risk rendering my machine absolutely
useless, I want to ask those with much more expertise than I have:

1. Has the sort of system instability problem I'm experiencing become a
widespread problem since the last Win XP Pro "Update"?

2. Is it the fault of the "Update", and if so, is MS planning a fix for
it? (So there's nothing I specifically need to do except wait.)

3. What drivers do I need (or would it be best for me) to update? How do
I roll back to a previous (functioning) configuration if things don't go
well?

4. I live reasonably close to Microsoft HQ. Whose name(s) do I put on my
picket sign when I blame Microsoft--and whoever in Microsoft who screwed
up my computer--for gross incompetence?

(While I was writing this, I got yet another BSOD, this time a "STOP: 8E"
telling me there was something wrong with my USB system. There isn't.
It's working fine.)

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out
what Microsoft did to screw up our computers, and force Microsoft to put
things right again. I've read various posts by unfortunate people who
took these BSODs literally and ended up VERY much worse off. IN ALL
LIKELIHOOD, the problem isn't our machines or drivers, but Microsoft's
latest "Update". By the same token, if you haven't updated your videocard
or audiocard drivers for a while and new ones promise significant
improvements, it might be worth the effort to update them anyway. (The
silver lining in this cloud is that I really did need to upgrade my
videocard drivers. The new ones are significantly better than the
previous version. I suggest that Microsoft take note: "upgrades" or
"updates" are supposed to be IMPROVEMENTS on previous versions.)

In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY
good right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr


-----------------------------------------------------------------
System: ABS Ultimate M6 (June 2005)
ASUS A8N-SLI Deluxe
nVIDIA - 42302e31 Phoenix - Award
AMD FX-55
4GB Crucial RAM
XFX GeForce 6800 512MB x2 (SLI)
Creative SB Audigy 2ZS
Windows XP Professional: 5.1 (Build 2600)
 
J

John Lewis

I'm reasonably certain that Microsoft screwed up my computer with its last
Windows XP Professional "Update". Since I doubt Microsoft's going to own up
to its responsibilities to fix things any time soon, or tell me if (and
what) I need to do anything to make my computer compatible with the most
recent "Update", I need to figure out what's wrong and how best to make my
computer stable again. And I need help!
Long rant deleted..
In the context of the most recent Microsoft Win XP Pro "Update", I'm NOT
looking forward to "Vista" with any enthusiasm. Linux is looking VERY good
right about now!


Enduring Microsoft with steadily decreasing patience,

-- Viðarr

I have WinXP Pro SP2 with all updates on a X2 4400+, overclocked
at FX-60 speed, 2 Gbyte of RAM and stable as a rock on a A8N32-SLI,
and I have recently built a similar A8N-SLI Premium system
for a friend of mine with 4 Gbyte of memory for both WinXP Pro
and Linux. WinXP Pro again as stable as a rock.

More hardware diagnostics and less handwaving would help.

What hardware diagnostics were run on the computer when
"you bought the computer" ???

Are you using all default BIOS settings with regard to CPU and memory
?

Have you run Memtest86 for 24 hours on the machine with no errors ?

If so, reinstall WinXP Pro ,the latest official versions of) all your
drivers including motherboard driver and all the latest XP Pro
updates. Then run 3 or 4 multiple simultaneous instances of Prime95
with default torture-test #3. If you get ZERO errors after 8-10
hours, you are probably good to go - at least as far as core-stability
is concerned. If not, take your PC to a competent diagnostician, or
take a crash-course in hardware diagnostics.

You DO have either OS corruption, hardware or driver problems, or any
combination of these.

John Lewis
 
J

James B. Davis

MEANWHILE, if anyone else seems to be inundated with random, nonsensical
BSODs, DON'T do anything drastic to your machines until we ALL find out what
Microsoft did to screw up our computers, and force Microsoft to put things
right again. I've read various posts by unfortunate people who took these
BSODs literally and ended up VERY much worse off. IN ALL LIKELIHOOD, the
problem isn't our machines or drivers, but Microsoft's latest "Update". By
the same token, if you haven't updated your videocard or audiocard drivers
for a while and new ones promise significant improvements, it might be worth
the effort to update them anyway. (The silver lining in this cloud is that
I really did need to upgrade my videocard drivers. The new ones are
significantly better than the previous version. I suggest that Microsoft
take note: "upgrades" or "updates" are supposed to be IMPROVEMENTS on
previous versions.)

If you have a Creative Labs sound card installed, do yourself a favour, take it
out and fling it in the garbage. Or at least see if the onboard sound only cures
your problems. I have an almost new Audigy 2 that really screwed up my new
system until I removed it and all is well.
 

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