Win 98 unable to connect to secure and download sites

[Matt Buxton]

Hello again, I`m having some trouble with my old Windows 98 based laptop.
The machine can connet to normal websites (google.com, microsoft.com etc)
without a problem. However, when I try and do any of the following I get
errors.

1) Connect to my banks secure online banking facility or log onto yahoo mail
using the secure log in. (instantly goes to "page cannot be displayed" )

2) Connect VIA MSN messenger, I get "We were unable to sign you into .NET
Messenger service, possibly because of a problem with the service or with
your Internet connection. Please make sure you are connected to the
Internet. 0x81000301"

3) Install IE6 SP1 - I went through the MS Knowledge base for a solution to
this problem and one of the suggestions was to install IE6 Service Pack 1. I
think the machine already has IE6SP1 installed (it is version 6.0.2800.1106)
but I decided to try it anyway. When I try to intall it, I get past the
first step (Install now - typical set of components or Install Minimal) Then
I get "Setup was unable to download information about available installation
sites"

4) Run windows update - I get passed the "checking for the latest version of
the windows update software" screen into scan for updates. I hit scan for
updates and it takes me to "Windows Update Error" with error code 0x800C0005

I can however

- Download the new version of MSN messenger
- Sign in with Yahoo mail on standard sign in.
- connect to Yahoo messenger.

Checking the computer over generally everything seems normal except there
seems to be two entries for TCP/IP (both bound to my network adaptor) under
control panel/network/configuration tab.

Any suggestions from you guys and girls would be welcome because I seem to
have tried everything I can find in knowledge base.

Thanks

Matt

 

[Malke]

Hello again, I`m having some trouble with my old Windows 98 based
laptop. The machine can connet to normal websites (google.com,
microsoft.com etc) without a problem. However, when I try and do any
of the following I get errors.

1) Connect to my banks secure online banking facility or log onto
yahoo mail using the secure log in. (instantly goes to "page cannot be
displayed" )

2) Connect VIA MSN messenger, I get "We were unable to sign you into
.NET Messenger service, possibly because of a problem with the service
or with your Internet connection. Please make sure you are connected
to the Internet. 0x81000301"

3) Install IE6 SP1 - I went through the MS Knowledge base for a
solution to this problem and one of the suggestions was to install IE6
Service Pack 1. I think the machine already has IE6SP1 installed (it
is version 6.0.2800.1106) but I decided to try it anyway. When I try
to intall it, I get past the first step (Install now - typical set of
components or Install Minimal) Then I get "Setup was unable to
download information about available installation sites"

4) Run windows update - I get passed the "checking for the latest
version of the windows update software" screen into scan for updates.
I hit scan for updates and it takes me to "Windows Update Error" with
error code 0x800C0005

I can however

- Download the new version of MSN messenger
- Sign in with Yahoo mail on standard sign in.
- connect to Yahoo messenger.

Checking the computer over generally everything seems normal except
there seems to be two entries for TCP/IP (both bound to my network
adaptor) under control panel/network/configuration tab.

Any suggestions from you guys and girls would be welcome because I
seem to have tried everything I can find in knowledge base.

Thanks

Matt

Since all the information I have on this is for WinXP, you will probably
have a better chance of posting this in one of the newsgroups for
Windows 98 (since that is what you are using and this ng is for Windows
XP networking problems) or one of the IE groups. Here is a link to a
listing of all the MS newsgroups so you can find the right one for you:

http://aumha.org/nntp.htm

An important first step in troubleshooting is also to ensure your
computer is 100% virus and malware-free.

Malke

 

[Matt Buxton]

Thanks you are right, I had posted this to the wrong group, apologies.