Will not Verify Email address (Jonathan?)

J

Justin

I'm hoping to get this working before I start travelling. Basically I
signed up for WIndows Live Messenger, I have tried the past few days to get
an email verification sent to my email address. I disabled ALL spam
settings (I know this because I am getting cialis ads) and I still get
nothing.
Comcast says ev erything is OK on their end.Is there a way I can do this
manually?
 
W

windows live me

Justin said:
I'm hoping to get this working before I start travelling. Basically I
signed up for WIndows Live Messenger, I have tried the past few days to get
an email verification sent to my email address. I disabled ALL spam
settings (I know this because I am getting cialis ads) and I still get
nothing.
Comcast says ev erything is OK on their end.Is there a way I can do this
manually?
 
J

Jonathan Kay [MVP]

J

Justin

here is what they told me...


Hi Justin,



Thank you for contacting Windows Live Messenger Technical Support. My name
is Dave and I'll be glad to assist you with your concern.



Based on the information I received, I understand that you still haven't
been able to verify your email address (e-mail address removed) with Windows
Live Messenger. I also understand that you've disabled your spam filters
through Comcast's application but still have not received the verification
e-mail. I know the importance of this issue is to you. Please know that I
will do my best to resolve your concern.



Justin, you will need to register your account for a Microsoft Network
Passport credential to use your email name as your sign in (EASI).



Just to give you a heads up, an Email As Sign In (EASI) account is a Windows
Live ID that is created by using an e-mail address that is not part of
Windows Live or MSN (this means no @msn or @hotmail address). For example,
you can create a Windows Live ID by using an e-mail address from one of the
following domains:

- yahoo.com

- gmail.com



When you create an EASI Windows Live ID, you must confirm that you own the
account that you used to create it with. You will receive a Windows Live
validation e-mail message at the e-mail address that you used to create the
EASI Windows Live ID.



To register, here are simple steps that you should follow:



1. Visit http://login.live.com

2. Click "Sign-up."

3. Click "Yes use my e-mail address," and then click "Continue."



my email address is already being used.



4. Complete all the fields, and then click "Continue."

5. Retype the e-mail address in the "Review and sign the Agreements" section
on page 7.

6. Click "Accept."

7. Click "Continue" to sign in to the Microsoft Passport Network.



If you have performed the steps above, please sign up your account for you
to be provisioned to use Windows Live Messenger. Please follow these steps:



1. Go to http://ideas.live.com



there is no Windows Live Messenger link



2. Click on the Sign Up link under Windows Live Messenger.

3. Accept the Terms and Conditions and get automatically signed up for
Windows Live Messenger.



I hope these steps resolve your concern with Windows Live Messenger. If you
need further assistance, you may contact us at http://support.live.com. For
additional information and self-help instructions, visit
https://account.live.com/HelpCentral.aspx and choose "Windows Live
Messenger" from the drop-down menu.



Thank you for contacting Windows Live Messenger Technical Support. Have a
great day.



Sincerely,



Dave

Windows Live Messenger Technical Support



'
 
J

Justin

Jonathan Kay said:
Greetings Justin,

Yes, you can get manual verification by contacting Windows Live ID
services directly here:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.

I went ot that link, I didn't see any sort of reguest manual verification
option, so I just explained what was goign on. and requested a namual email
verification.
I doubt they'll do it though.
 
J

Jonathan Kay [MVP]

Hi Justin,

Ah, sometimes they can be more helpful than other times. I know others have gotten
themselves verified using this method, you just have to reach the right person.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
 
J

Justin

I'm not getting the right person.
I just received the same thing over and over again. they want me to create
a goddamn MSN account which I _already_ have. Akeem apparently doesn't
understand that so I sent him a screen shot.
 
J

Jonathan Kay [MVP]

Hi Justin,

I'm sorry, I wish I could be of more help with this. If I had access to this stuff, I'd just
hit the switch. I can assure you that your account will work just fine un-verified, minus
the fact you won't be able to change your display name. It won't be deleted or anything like
that.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
 
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Has any administrator that attempts to answer this question actually ever come across this issue? I'm an IT guy in charge of over 120 workstations and I create all user accounts and emails and IMs. I have this same issue in about 1 of 10 IM creations. We are using our own domain address and had never had a problem until last year. Now it is becoming a greater issue. None of the answers given by admins in ANY forum are of ANY use whatsoever. It's almost like you guys are all reading from a script. I'm sorry if you've never come across this issue yourself and can't give us real answers but, honestly, if you're just going to direct us back to the sites that are ****ing us off in the first place, don't bother. We've been there, repeatedly.
Anybody got a real solution??
 

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