'email address not verified'

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Guest

I sign in to msn messenger, but I cannot change my display name, and it says
'email address not verified'. I get prompted, click here to verify but the
page it redirects me to does not seem to be of any use. I was wandering if
anyone could help....
 
Greetings,

You will need to verify your e-mail address. If you'd like a new verification e-mail sent to
you, simply go here:
https://memberservices.passport.net/uiemailval.srf?id=507&ru=http://messenger.msn.com/
Sign in to Passport when prompted, then click the "Confirm Now" button and then the "Send
Message" button.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
 
Ok, this would work, but I am using an email address that forwards all emails
to another email address. The problem is, it will not forward the emails to
my current email address. there doesnt happen to be another way to verify?????
 
I have the same problem, I tried using the link but I can't see a Confirm
button anywhere. What am I doing wrong????
Thanks
 
Jonathan,
I am just beginning to use MSN messenger, and have only 1 contact, my home
(wife). I have been using messenger effectively, but constantly get "e-mail
address not verified", which does not stop anything, but merely clogs up the
message screeen.
If you could show me how to either verify my home address, or get this
repeating notification dropped, I would appreciate it.
Thanks much.
Jim T.
 
Greetings Jim,

Since you've already been using Messenger I assume you didn't get the verification e-mail so
that you could verify yourself.

As such, you'll need to contact Passport Services and request a verification e-mail (form is
at the bottom):
https://accountservices.passport.net/gls.srf?urlID=ContactUsPPN&lc=1033&vv=310

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
 
I have the same issue as Jim with one of my staff members. email
verification has already been re-selected and it said that she was already
signed in...

So if it verified it already, why the reported message 'email address not
verified'?

How does she turn off this irritating canned response?
 
Hi,

The only way to 'turn it off' is to get verified. If you can't get verified, then contact
Passport/Windows Live ID services via the link in the earlier post.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
 
Jonathan Kay said:
Greetings,

You will need to verify your e-mail address. If you'd like a new verification e-mail sent to
you, simply go here:
https://memberservices.passport.net/uiemailval.srf?id=507&ru=http://messenger.msn.com/
Sign in to Passport when prompted, then click the "Confirm Now" button and then the "Send
Message" button.

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
Click to expand...
 
GTACONOR said:
I sign in to msn messenger, but I cannot change my display name, and it says
'email address not verified'. I get prompted, click here to verify but the
page it redirects me to does not seem to be of any use. I was wandering if
anyone could help....
Click to expand...
 
GTACONOR said:
Ok, this would work, but I am using an email address that forwards all emails
to another email address. The problem is, it will not forward the emails to
my current email address. there doesnt happen to be another way to verify?????
Click to expand...
 
GTACONOR said:
I sign in to msn messenger, but I cannot change my display name, and it says
'email address not verified'. I get prompted, click here to verify but the
page it redirects me to does not seem to be of any use. I was wandering if
anyone could help....
Click to expand...
 
The easiest way is to change the eMail address and to change it back to the
right address. After that you will have a new confirmation eMail.

(just to provide a solution for google users)
 
Hi,

I had to go through this problem today, despite that I've had a passport
account for 3 years.

The simplest way is to login and then go to the account summary page. At
the top of this page, there will be a yellow box and in the box will be a
link to verify your account. Click on this link to get a new verification
email.

https://account.live.com/summarypage.aspx

HTH - It took me like 30 minutes to figure this out. Microsoft is so
clueless sometimes...
 
I try to verify my email and got
"Verification e-mail has been sent to (e-mail address removed)"
but no message in my mail box and no informaion about message in mailserver
logs.

my mail domain in .info TLD

Any suggestions?
 
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