Will No longer start

G

Guest

My Internet Explorer just stopped working. Whenever I execute it I get “Internet Explorer has encountered a problem and needs to close†followed by the error reporting messages. Some of the details on that report are “Error Signature in iexplore.exe and ntdll.dllâ€. I tried to reinstall them but that does not helpand the problem remains. All network and NIC troubleshoot without problems. I got so frustrated that I attempted to reinstall the entire operating system (XP Home) but that fails with the BLUE SCREEN telling me my disk has problem or I have a virus… DSKCHK says no problem and newly installed Norton AntiVirus say no problems. I can get Explorer to work only in SAFE MODE with NETWORKING. In fact thats the only way I could send this message. I don’t know where to go next

BIl
 
D

Don Varnau

Bill,
Download and run run CWShredder from
http://www.net-integration.net/tools/hijackthis.html
CWShredder is only about 125 KB so it could be downloaded from another
machine onto a floppy disk if necessary.

If CWShredder isn't the cure, try Ad-aware and Spybot S&D:
See:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Other possibilities at http://www.generation.net/~hleboeuf/ntdll.htm

Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.

Bill Pennington said:
My Internet Explorer just stopped working. Whenever I execute it I get
“Internet Explorer has encountered a problem and needs to closeâ€
followed by the error reporting messages. Some of the details on that
report are “Error Signature in iexplore.exe and ntdll.dllâ€. I tried to
reinstall them but that does not helpand the problem remains. All network
and NIC troubleshoot without problems. I got so frustrated that I attempted
to reinstall the entire operating system (XP Home) but that fails with the
BLUE SCREEN telling me my disk has problem or I have a virus… DSKCHK says
no problem and newly installed Norton AntiVirus say no problems. I can get
Explorer to work only in SAFE MODE with NETWORKING. In fact thats the only
way I could send this message. I don’t know where to go next.
 

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