Why won't Outlook contacts import into my Photoshop Contacts book

S

suzycue

I am supposed to be able to imposrt addresses from Outlook into my Photoshop
Organizer Contacts Book. When I try I get no response. Someone said it had
something to do with my .pst file. I can't open my .pst file. When I select
it and click open I just get bumped to the main Outlook screen.
 
B

Brian Tillman

suzycue said:
I am supposed to be able to imposrt addresses from Outlook into my
Photoshop Organizer Contacts Book. When I try I get no response.

Have you contacted Adobe? It's not Outlook's issue if Photoshop is having
problems.
Someone said it had something to do with my .pst file. I can't open
my .pst file. When I select it and click open I just get bumped to
the main Outlook screen.

If Outlook opens at all, then it's opening your PST file. RIght-click
Outlook Today (i.e., the root of your folders) and choose Properties. Click
Advanced. You'll see the PST path right there in the Filename field.
 
K

Karl Timmermans

Aside from the fact that you provided no info regarding versions of either
product - this is not an Outlook question but rather a Photoshop Organizer
issue (it's not Outlook that is having a problem)

You may want to start with the link below as a starting point and if it
doesn't address your problem - follow up with a question to Adobe support
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402712
(hint: at a minimum you need to find out what version(s) of Outlook that
Photoshop Org supports versus the Outlook version you are using)

As for not being able to "open" a PST file - not sure what you're expecting
since a PST file is a proprietary Outlook file so being bumped to the main
Outlook screen is exactly what should be happening - the same way that
clicking on an .XLS file type will launch MS Excel.

Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top