why outlook xp crash after closing?

[Linh]

I have just developed an outlook addin, office xp/winxp.
it always shows error reporting that indicate failed at
kernel32.dll when closing outlook.
does anyone can help me?
I'm be very appreciated for your help!
thanks in advance.
Linh

 

[Ken Slovak - [MVP - Outlook]]

Are you releasing all your objects and handling the shut down
correctly? See the ItemsCB COM addin sample on the Resources page at
www.microeye.com for a best practices example of Outlook COM addin
coding using VB.

 

[Linh]

yes, I have released all objects to nothing, I will add more informations.
It works fine on outlook 2k, on outlook XP after using greater than 6
mintutes, it will crashs when closing.
I don't know why there is a different between outlook XP and outlook 2k?
please help me!
thanks,
Linh

 

[Ken Slovak - [MVP - Outlook]]

Show the relevant portions of your code, the init and release code.
Also, what type of email accounts are users using, are they connecting
to Exchange or POP or whatever? The MAPI spooler was removed in
Outlook 2002 and it was made an internal process. Some things work
differently due to that and also depending on whether Exchange is in
the profile so more information is needed.