Why is there no Insert/Bookmark option in my Outlook menu?

[Guest]

My version of Outlook 2003 came with a personal copy of MS Office
Professional (2003).
I have an Outlook email account from/with a client, the only place I use
Outlook for email.
I do not have the same functionality in Outlook that client employees have.
For example, I do not have a Bookmark option on my Insert menu, but employees
of the client do have that option - and many more that I do not have.
The client's help desk says that this is a function of the version of
Outlook I installed - not of "rights" I have as an email holder in their
system.
Is this true?
How can I get this level of functionality?

 

[Milly Staples [MVP - Outlook]]

Switch to using Word as your email editor. Tools->Options->Mail format tab.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Gail asked:

| My version of Outlook 2003 came with a personal copy of MS Office
| Professional (2003).
| I have an Outlook email account from/with a client, the only place I
| use Outlook for email.
| I do not have the same functionality in Outlook that client employees
| have. For example, I do not have a Bookmark option on my Insert menu,
| but employees of the client do have that option - and many more that
| I do not have.
| The client's help desk says that this is a function of the version of
| Outlook I installed - not of "rights" I have as an email holder in
| their system.
| Is this true?
| How can I get this level of functionality?