G Guest Feb 27, 2007 #1 I can't customize my toolbars in new mail because customize is gray and unavailable. What is the reason? and how do i solve it?
I can't customize my toolbars in new mail because customize is gray and unavailable. What is the reason? and how do i solve it?
R Roady [MVP] Feb 27, 2007 #2 Probably because the message format is Plain Text or your cursor isn't in the body of the message.