WHy does the WinXP "Repair Installation" *overwrite* the registration info?!?!

K

Kris Krieger

This is driving me nuts. I've had to "repair" WinXP well over 20 times
since I got my system this past October, mostly du to trying to get the
Sony CRX230EE to work right. So I finally replaced the SOny CDRW with my
old (and highly-reliable) HP 9300 CDRW - but had to reinstall WinXP
*AGAIN*, meaning, *AGAIN*, that I'd have to reinstall all my software and
hardware *AGAIN*. ((The torubleshooter was not at all useful when it came
to the CD problems, or any others, really - mostly, it tells you to fix
things that are obvious, like, "is the unit plugged into the power source",
and so on...))

So anyway - last nioght, I'd put the so-called "repair" (actually menaing
reinstall) into a new directory. *BUT*, when I tried to migrate my
settings and so on, the dang thing keeps trying to boot from the old
directory - and there is no way to fix it.

It'd be nice if the "Help" files said that would happen, *before* giving
all the instructions about "simply" migrating old settings and files. It'd
also be nice if it mentioned that, when it says "migrate files", it does
NOT mean "write installed program info into the new registry". What's up
with that? Why do all the so-called "repair" funcitons simply wipe *ALL*
the info from the registry?!

When I did Win98 repairs, it retained registry info, except for changing
whatever I was repairing. So why does XP, which is supposedly more
advanced, force people to reinstall AND reactivate, as opposed to simply
repair the specific things that need to be fixed?

This is just maddening - not to mention a huge waste of time that I should
be spending on doing work! I don't muchb appreciate losing clients because
of this nonsense.


I currently have more "settings" subdirectories that I can shake a stick
at, so I don't even know which one(s) to revert to so as to regain any
previous functionality - plus, Microsoft is getting to where they aren't
going top let me re-"activate" the dang program any more because I've had
to do that so many times (since the so-called "repair" function doesn't)
and they're probably thinking by now that I'm installing it on every
computer in Houston...when *all* I'm doing is trying to get one darned
computer to function.

And just to make things "interesting", when it does supposedly "repair", it
refuses to read any/all of the files from the CD's I386 directory - so I
finalyl figured out that the only way I can get it to "repair" (reinstall)
*at all*, was to copy the CD in toto to the hard drive, and sit there
clicking the Browse button over and over so it can find the files.

Of course, once it does finish overwriting everything, it refuses to let me
access XP until I **AGAIN** "reactivate". Why on earth doesn't the
activation info go into a separate file that *won't* get continually wiped?
It's utterly absurd to force people to "reactivate" simply because they try
to repair a few files that seem to have gotten corrupted.


Sorry but this is about to make my head explode.

If there is any way to fix or circumvent this, I'd really appreciate any
tips or hints that go beyond trying to find answers on the MS
site...because I've looked there...

Thanks in advance!

- KMK
 
S

Shenan Stanley

Kris said:
This is driving me nuts. I've had to "repair" WinXP well over 20
times since I got my system this past October, mostly du to trying
to get the Sony CRX230EE to work right. So I finally replaced the
SOny CDRW with my old (and highly-reliable) HP 9300 CDRW - but had
to reinstall WinXP *AGAIN*, meaning, *AGAIN*, that I'd have to
reinstall all my software and hardware *AGAIN*. ((The
torubleshooter was not at all useful when it came to the CD
problems, or any others, really - mostly, it tells you to fix
things that are obvious, like, "is the unit plugged into the power
source", and so on...))

So anyway - last nioght, I'd put the so-called "repair" (actually
menaing reinstall) into a new directory. *BUT*, when I tried to
migrate my settings and so on, the dang thing keeps trying to boot
from the old directory - and there is no way to fix it.

It'd be nice if the "Help" files said that would happen, *before*
giving all the instructions about "simply" migrating old settings
and files. It'd also be nice if it mentioned that, when it says
"migrate files", it does NOT mean "write installed program info
into the new registry". What's up with that? Why do all the
so-called "repair" funcitons simply wipe *ALL* the info from the
registry?!

When I did Win98 repairs, it retained registry info, except for
changing whatever I was repairing. So why does XP, which is
supposedly more advanced, force people to reinstall AND reactivate,
as opposed to simply repair the specific things that need to be
fixed?

This is just maddening - not to mention a huge waste of time that I
should be spending on doing work! I don't muchb appreciate losing
clients because of this nonsense.


I currently have more "settings" subdirectories that I can shake a
stick at, so I don't even know which one(s) to revert to so as to
regain any previous functionality - plus, Microsoft is getting to
where they aren't going top let me re-"activate" the dang program
any more because I've had to do that so many times (since the
so-called "repair" function doesn't) and they're probably thinking
by now that I'm installing it on every computer in Houston...when
*all* I'm doing is trying to get one darned computer to function.

And just to make things "interesting", when it does supposedly
"repair", it refuses to read any/all of the files from the CD's
I386 directory - so I finalyl figured out that the only way I can
get it to "repair" (reinstall) *at all*, was to copy the CD in toto
to the hard drive, and sit there clicking the Browse button over
and over so it can find the files.

Of course, once it does finish overwriting everything, it refuses
to let me access XP until I **AGAIN** "reactivate". Why on earth
doesn't the activation info go into a separate file that *won't*
get continually wiped? It's utterly absurd to force people to
"reactivate" simply because they try to repair a few files that
seem to have gotten corrupted.


Sorry but this is about to make my head explode.

If there is any way to fix or circumvent this, I'd really
appreciate any tips or hints that go beyond trying to find answers
on the MS site...because I've looked there...


Lot's of stuff in response to lots of stuff..

Activation is annoying to those that reinstall a lot. And yes - you can
backup the activation information (google for it) so you don't have to
reactivate if everything is the same. However - it's not all that difficult
of a process (or time consuming) and in your case - the real problem is not
the activation - but some underlying issue (could be software, may be
hardware) that is requiring you to reinstall so much... Or - in your case -
perform repair installs. I think you owuld be better off wiping and
starting afresh so you could - at the very least - eliminate software issues
and conflicts (drivers included) from the equation and consider bad
hardware - which - if you do the clean install - could be replaced and not
make you clean install again.

As for all your questions - I think you have been trying to *fix* something
that you did not have the necessary skills or information at least - to fix.
You were unsure of your problem and continuously did a repair install - over
and over - thinking that would make everything better. You may have even
used the Files and Settings Transfer Wizard a few times - not understanding
that it only did what its title impled - transferred your files and
settings - not applications and it couldn't put thoise settings back in
place unless the applications were already pre-installed on the "new"
installation.

You are at the end of your rope. You need to figure out what your base
problem is. You need to know if it is software or hardware. The only way
to really do that.. Clean install to eliminate software. You can backup all
your stuff using any method you desire - but I am going to suggest imaging.
It is the only SURE way to backup every single file in such a way that if
you decided all that work was not worth it - get me back where I was
before - that makes it plausible to do so.

Symantec/Norton Ghost
http://www.symantec.com/sabu/ghost/

Acronis True Image
http://www.acronis.com/homecomputing/products/trueimage

BootIT NG
http://terabyteunlimited.com/bootitng.html

XXCLONE
http://www.xxclone.com/iwhatis.htm

Each of them should allow you to backup to a variety of external media
(external hard drives, network drives, etc.) and some can work somewhat in
Windows itself to backup much of the necessary files - some even make
"partitions" that allow you to reboot and image to external media that way.
The point is - you can have a full backup of every file/folder on your
system if you use one of them and feel confident you can get back to that
state anytime. You may even want to consider one for your normal periodic
backup purposes.. You don't have to reactivate when applying the image back
to the machine it was taken from (if it was activated when you made the
image.)

Clean install...

Backup all your important data, emails, contacts, bookmarks, etc.
Get all your installation media (CDs, downloaded installas, CD keys, etc)
together - off the computer.
Download all the latest drivers for your hardware from each individual
manufacturer and save to external media.
Download all the latest patches for the OS (especially SP2) and all your
individual applications and save to external media.
Disconnect (physically) your computer from the Internet.
Disconnect all external devices EXCEPT keyboard/mouse/monitor.

Then.. Clean install...

Boot from CD, choose to install and when it asks where to install - DELETE
the partitions. Reboot (to CD) and when it asks where to install - CREATE a
new partition and install on it - format FULL (not quick) even though it
will take longer. Walk through the rest of the install.

When it finally boots into Windows officially for the "I'm Done - Use me"
part - insert the media (or connect it if an external USB/FIREWIRE device)
where you stored the hardware drivers and the OS updates. Install the
hardware drivers (chipset, network, modem, video, etc..) and then install
SP2 and all the PST-SP2 updates you also have on this external media.

After all of that (and all the reboots that will require) - install your
most-used applications from their installation media (Office suites,
Antivirus, Antispyware, graphics applications, CD/DVD writing applications,
etc.) Install all the updates for each of those as well.

Check that the Windows Firewall is enabled. Enable it if it is not enabled.

Now - connect your machine to the Internet physically - and visit
http://windowsupdate.microsoft.com/ and get any remaming
critical/non-critical updates you need - but do NOT get any drivers. The
drivers you should use should already be installed, as you went to the
source (the actual hardware manufacturers) and downloaded their latest
release before this point.

Now restore all of your data to locations you like.

Yep - it's a lot to do. Yep - you may come back and say you have done all
that. My bet is that you didn't do it all that carefully - as laid out
above. Didn't have everything all together before you started so you
wouldn't be connected to the internet until WELL in the process, didn't have
external backups of all your installation files, all the patches, all the
drivers, etc.. That's the key that will make this a lot easier and a lot
less stressful.

Don't know what drivers to get? Run this first and print the results:

Belarc Advisor
http://belarc.com/free_download.html

The go through and visit the web pages for your motherboard, for your
network card, for your sound card, for your modem, etc- get the latest
windows XP 32 bit drivers.

Don't know what patches to get for Windows XP?
Here's a list of links to get each one.. It won't cover all of them - but
so many that you will be pretty safe when you finally do reconnect to the
Internet - and also lessen what you have left to get considerably.

You want Windows XP 32bit SP2 versions of the patch. Some will not have
that option - only "Windows XP" or "Windows XP SP1 or SP2" etc.. Get the
one that seems most correct and you do not have the 64bit version. Install
in the order given and you should be fine. The first link, separated out -
is the 270+MB SP2 patch.

http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

http://support.microsoft.com/kb/834707
http://support.microsoft.com/kb/873333
http://support.microsoft.com/kb/873339
http://support.microsoft.com/kb/883939
http://support.microsoft.com/kb/885222
http://support.microsoft.com/kb/885250
http://support.microsoft.com/kb/885626
http://support.microsoft.com/kb/885836
http://support.microsoft.com/kb/885894
http://support.microsoft.com/kb/886185
http://support.microsoft.com/kb/886677
http://support.microsoft.com/kb/886716
http://support.microsoft.com/kb/887472
http://support.microsoft.com/kb/887742
http://support.microsoft.com/kb/887797
http://support.microsoft.com/kb/888113
http://support.microsoft.com/kb/888240
http://support.microsoft.com/kb/888302
http://support.microsoft.com/kb/890046
http://support.microsoft.com/kb/890047
http://support.microsoft.com/kb/890175
http://support.microsoft.com/kb/890831
http://support.microsoft.com/kb/890859
http://support.microsoft.com/kb/890923
http://support.microsoft.com/kb/891781
http://support.microsoft.com/kb/893066
http://support.microsoft.com/kb/893086
http://support.microsoft.com/kb/893756
http://support.microsoft.com/kb/893803
http://support.microsoft.com/kb/894391
http://support.microsoft.com/kb/896344
http://support.microsoft.com/kb/896358
http://support.microsoft.com/kb/896422
http://support.microsoft.com/kb/896423
http://support.microsoft.com/kb/896424
http://support.microsoft.com/kb/896428
http://support.microsoft.com/kb/896688
http://support.microsoft.com/kb/896727
http://support.microsoft.com/kb/898458
http://support.microsoft.com/kb/898461
http://support.microsoft.com/kb/899587
http://support.microsoft.com/kb/899588
http://support.microsoft.com/kb/899589
http://support.microsoft.com/kb/899591
http://support.microsoft.com/kb/900725
http://support.microsoft.com/kb/900930
http://support.microsoft.com/kb/901017
http://support.microsoft.com/kb/901190
http://support.microsoft.com/kb/901214
http://support.microsoft.com/kb/902400
http://support.microsoft.com/kb/903235
http://support.microsoft.com/kb/904706
http://support.microsoft.com/kb/905414
http://support.microsoft.com/kb/905749
http://support.microsoft.com/kb/905915
http://support.microsoft.com/kb/908519
http://support.microsoft.com/kb/909520
http://support.microsoft.com/kb/910437
http://support.microsoft.com/kb/911927
http://support.microsoft.com/kb/912919
http://support.microsoft.com/kb/913446

Don't have a CD/DVD burning application?

CDBurnerXP Pro
http://www.cdburnerxp.se/

DeepBurner Free
http://www.deepburner.com/


And I am going ahead and including all the tips you will need to better
maintain your system with mostly free tools and a little effort on your
part. The word security is mentioned a lot - but performance and
maintenance are used almost as much and they are all inter-related when it
comes to a properly running computer system..

And as an aside - if you do all this and things still do not run right - you
have a hardware issue that needs looking at.

Microsoft has these suggestions for Protecting your computer from the
various things that could happen to you/it:

Protect your PC
http://www.microsoft.com/security/protect/

Outfitting a new computer for the Net
http://www.microsoft.com/athome/security/update/newcomputer.mspx

Getting started with a new PC
http://www.microsoft.com/athome/moredone/yournewpc.mspx

Although those tips are fantastic, there are many things you should
know above and beyond that. Below I have detailed out many tips
that can not only help you clean-up a problem PC but keep it clean,
secure and running at its best.

I know this text can seem intimidating - it is quite long and a lot
to take in for a novice - however I can assure you that one trip
through this list and you will understand your computer and the
options available to you for protecting your data much better -
and that the next time you go through these steps, the time it
takes will be greatly reduced.

Let's take the cleanup of your computer step-by-step.
Yes, it will take up some of your time - but consider what you use
your computer for and how much you would dislike it if all of your
stuff on your computer went away because you did not "feel like"
performing some simple maintenance tasks - think of it like taking
out your garbage, collecting and sorting your postal mail, paying
your bills on time, etc.

I'll mainly work around Windows XP, as that is what the bulk of this
document is about; however, here is some places for you poor souls
still stuck in Windows 98/ME where you can get information on
maintaining your system:

Windows 98 and 'Maintaining Your Computer':
http://www.microsoft.com/windows98/usingwindows/maintaining/

Windows ME Computer Health:
http://www.microsoft.com/windowsME/using/computerhealth/articles/

Pay close attention to the sections:
(in order)
- Clean up your hard disk
- Check for errors by running ScanDisk
- Defragment your hard disk
- Roll back the clock with System Restore


Also - now is a good time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )


Now, let's go through some maintenance first that should only have to be
done once (mostly):

Tip (1):
Locate all of the software you have installed on your computer.
(the installation media - CDs, downloaded files, etc)
Collect these CDs and files together in a central and safe
place along with their CD keys and such. Make backups of these
installation media sets using your favorite copying method (CD/DVD Burner
and application, Disk copier, etc.) You'll be glad to know that if you
have a CD/DVD burner, you may be able to use a free application to make a
duplicate copy of your CDs. One such application is ISORecorder:

ISORecorder page (with general instructions on use):
http://isorecorder.alexfeinman.com/beta.htm

Yes - it is BETA software - but very useful and well tested.
(Don't know what "BETA" means? In simplest terms, it is the stage of a
softwares' life where it is tested for bugs, crashes, errors,
inconsistencies, and any other problems.)

More full function applications (free) for CD/DVD burning would be:

CDBurnerXP Pro
http://www.cdburnerxp.se/

DeepBurner Free
http://www.deepburner.com/

ImgBurn (burn ISO images)
http://www.imgburn.com/

Another Option would be to search the web with Pricewatch.com or
Dealsites.net and find deals on Products like Ahead Nero and/or Roxio.


Tip (2):
Empty your Temporary Internet Files and shrink the size it stores to a
size between 128MB and 512MB..

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 128MB and 512MB. (Betting it is MUCH larger right
now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10
minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.


Tip (3):
If things are running a bit sluggish and/or you have an older system
(1.5GHz or less and 256MB RAM or less) then you may want to look into
tweaking the performance by turning off some of the 'resource hogging'
Windows XP "prettifications". The fastest method is:

Control Panel --> System --> Advanced tab --> Performance section,
Settings button. Then choose "adjust for best performance" and you
now have a Windows 2000/98 look which turned off most of the annoying
"prettifications" in one swift action. You can play with the last
three checkboxes to get more of an XP look without many of the
other annoyances. You could also grab and install/use one
(or more) of the Microsoft Powertoys - TweakUI in particular:

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Another viable (decently inexpensive) option is to increase the amount
of memory (RAM) your computer has. You can get an idea of what you
need by visiting:

Crucial Memory Advisor™ Tool
http://www.crucial.com/

Then either buy direct from there or write down the specs you get and
visit: http://www.pricewatch.com/ and locate the best price on what you
need. 512MB up to 1GB total memory should be more than enough for
the normal home user.


Tip (4):
Understanding what a good password might be is vital to your
personal and system security. You may think you do not need to password
your home computer, as you may have it in a locked area (your home) where
no one else has access to it. Remember, however, you aren't always
"in that locked area" when using your computer online - meaning you likely
have usernames and passwords associated with web sites and the likes that
you would prefer other people do not discover/use. This is why you should
understand and utilize good passwords.

Good passwords are those that meet these general rules
(mileage may vary):

Passwords should contain at least six characters, and the character
string should contain at least three of these four character types:
- uppercase letters
- lowercase letters
- numerals
- nonalphanumeric characters (e.g., *, %, &, !, :)

Passwords should not contain your name/username.
Passwords should be unique to you and easy to remember.

One method many people are using today is to make up a phrase that
describes a point in their life and then turning that phrase into their
password by using only certain letters out of each word in that phrase.
It's much better than using your birthday month/year or your anniversary
in a pure sense. For example, let's say my phrase is:
'Great new job in January 2006'
I could come up with this password from that:
'Gr8n3wj0bJAN2006'

The password tip is in the one time section, but I highly
recommend you periodically change your passwords. The suggested time
varies, but I will throw out a 'once in every 3 to 6 months for
every account you have.'

Also - many people complain that they just cannot remember the passwords
for all the sites they have - so they choose one password and use it for
everything. Not a good idea. A much better method would be to use a
Password Management tool - so you only have to remember one password,
but it opens an application that stores your username/passwords for
everything else - plus other valuable information. One that I can
recommend:

KeePass Password Safe
http://keepass.sourceforge.net/

It can even generate passwords for you.


Tip (5):
This tip is also 'questionable' in the one time section; however -
if properly setup - this one can be pretty well ignored for most people
after the initial 'fiddle-with' time.

Why you should use a computer firewall..
http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx

You should, in some way, use a firewall. Hardware (like a nice
Cable Modem/DSL router) or software is up to you. Many use both of
these. The simplest one to use is the hardware one, as most people
don't do anything that they will need to configure their NAT device
for and those who do certainly will not mind fiddling with the equipment
to make things work for them. Next in the line of simplicity would
have to be the built-in Windows Firewall of Windows XP. In SP2 it
is turned on by default. It is not difficult to turn on in any
case, however:

Enable/Disable the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/283673

More information on the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/320855

Post-SP2 Windows Firewall Information/guidance:
http://snipurl.com/atal

The trouble with the Windows Firewall is that it only keeps things
out. For most people who maintain their system in other ways, this is
MORE than sufficient. However, you may feel otherwise. If you want to
know when one of your applications is trying to obtain access to the
outside world so you can stop it, then you will have to install a
third-party application and configure/maintain it. I have compiled a
list with links of some of the better known/free firewalls you can choose
from:

BlackICE PC Protection (~$39.95 and up)
http://blackice.iss.net/

Jetico Personal Firewall (Free)
http://www.jetico.com/index.htm#/jpfirewall.htm

Sunbelt Kerio Personal Firewall (KPF) (Free and up)
http://www.kerio.com/kpf_download.html

Outpost Firewall from Agnitum (Free and up)
http://www.agnitum.com/products/outpostfree/

Symantec's Norton Personal Firewall (~$25 and up)
http://www.symantec.com/sabu/nis/npf/

ZoneAlarm (Free and up)
http://snipurl.com/6ohg

You should find the right firewall for your situation in that
list and set it up.

Every firewall WILL require some maintenance. Essentially checking for
patches or upgrades (this goes for hardware and software solutions) is
the extent of this maintenance - you may also have to configure your
firewall to allow some traffic depending on your needs.

** Don't stack the software firewalls! Running more than one software
firewall will not make you safer - it would possibly negate some
protection you gleamed from one or the other firewall you run. It is
fine (and in many ways better) to have the software firewall as well
as a NAT router.


Now that you have some of the more basic things down..
Let's go through some of the steps you should take periodically to
maintain a healthy and stable windows computer. If you have not
done some of these things in the past, they may seem tedious - however,
they will become routine and some can even be scheduled.


Tip (6):
The system restore feature is a useful - first appearing in Windows
ME and then sticking around for Windows XP. It is only a useful
feature if you keep it maintained and use it to your advantage.
Remember that the system restore pretty much tells you in the name
what it protects which is 'system' files. Your documents, your
pictures, your stuff is NOT system files - so you should also look
into some backup solution.

Whenever you think about it (after doing a once-over on your machine
once a month or so would be optimal) - clear out your System Restore
and create a manual restoration point.

'Why?'

Too many times have I seen the system restore files go corrupt or get
a virus in them, meaning you could not or did not want to restore from
them. By clearing it out periodically you help prevent any corruption
from happening and you make sure you have at least one good "snapshot".
(*This, of course, will erase any previous restore point you have.*)

- Turn off System Restore.
http://support.microsoft.com/kb/310405
- Reboot the Computer.
- Review the first bullet to turn on System Restore
- Make a Manual Restoration Point.
http://snipurl.com/68nx

That covers your system files, but doesn't do anything for the files
that you are REALLY worried about - yours! For that you need to look
into backups. You can either manually copy your important files, folders,
documents, spreadsheets, emails, contacts, pictures, drawings and so on
to an external location (CD/DVD - any disk of some sort, etc) or you can
use the backup tool that comes with Windows XP:

How To Use Backup to Back Up Files and Folders on Your Computer
http://support.microsoft.com/kb/308422

Yes - you still need some sort of external media to store the results
on, but you could schedule the backup to occur when you are not around,
then burn the resultant data onto CD or DVD or something when you are
(while you do other things!)

Another option that came to my attention as of late:

Cobian Backup
http://www.educ.umu.se/~cobian/cobianbackup.htm

A lot of people have wondered about how to completely backup their system
so that they would not have to go through the trouble of a reinstall..
I'm going to voice my opinion here and say that it would be worthless to
do for MOST people. Unless you plan on periodically updating the image
backup of your system (remaking it) - then by the time you use it
(something goes wrong) - it will be so outdated as to be more trouble than
performing a full install of the operating system and all applications.

Having said my part against it, you can clone/backup your hard drive
completely using many methods - by far the simplest are using disk cloning
applications:

Symantec/Norton Ghost
http://www.symantec.com/sabu/ghost/

Acronis True Image
http://www.acronis.com/homecomputing/products/trueimage

BootIt™ NG
http://terabyteunlimited.com/bootitng.html


Tip (7):
You should sometimes look through the list of applications that are
installed on your computer. The list may surprise you. There are more
than likely things in there you know you never use - so why have them
there? There may even be things you know you did *not* install and
certainly do not use (maybe don't WANT to use.)

This web site should help you get started at looking through this list:

How to Uninstall Programs
http://snipurl.com/8v6b

How to change or remove a program in Windows XP
http://support.microsoft.com/kb/307895

A word of warning - Do NOT uninstall anything you think you MIGHT need
in the future unless you have completed Tip (1) and have the installation
media and proper keys for use backed up somewhere safe!


Tip (8):
Patches and Updates!

This one cannot be stressed enough. It is SO simple, yet so neglected
by many people. It is really simple for the critical Microsoft patches!
Microsoft put in an AUTOMATED feature for you to utilize so that you do
NOT have to worry yourself about the patching of the Operating System:

How to configure and use Automatic Updates in Windows XP
http://support.microsoft.com/kb/306525

However, not everyone wants to be a slave to automation, and that is
fine. Admittedly, I prefer this method on some of my more critical
systems.

Windows Update
http://windowsupdate.microsoft.com/

Go there and scan your machine for updates. Always get the critical ones
as you see them. Write down the KB###### or Q###### you see when
selecting the updates and if you have trouble over the next few days,
go into your control panel (Add/Remove Programs), insure that the
'Show Updates' checkbox is checked and match up the latest numbers you
downloaded recently (since you started noticing an issue) and uninstall
them. If there was more than one (usually is), uninstall them one by one
with a few hours of use in between, to see if the problem returns.
Yes - the process is not perfect (updating) and can cause trouble like I
mentioned - but as you can see, the solution isn't that bad - and is
MUCH better than the alternatives.

Windows is not the only product you likely have on your PC. The
manufacturers of the other products usually have updates. New versions
of almost everything come out all the time - some are free, some are pay
and some you can only download if you are registered - but it is best
to check. Just go to their web pages and look under their support and
download sections. For example, for Microsoft Office you should visit:

Microsoft Office Updates
http://office.microsoft.com/
(and select 'Check for Updates' and/or 'Downloads' for more)

You also have hardware on your machine that requires drivers to interface
with the operating system. You have a video card that allows you to see on
your screen, a sound card that allows you to hear your PCs sound output and
so on. Visit those manufacturer web sites for the latest downloadable
drivers for your hardware/operating system. Always get the manufacturers'
hardware driver over any Microsoft offers. On the Windows Update site I
mentioned earlier, I suggest NOT getting their hardware drivers - no matter
how tempting.

How do you know what hardware you have in your computer? Break out the
invoice or if it is up and working now - take inventory:

Belarc Advisor
http://belarc.com/free_download.html

Once you know what you have, what next? Go get the latest driver for your
hardware/OS from the manufacturer's web page. For example, let's say you
have an NVidia chipset video card or ATI video card, perhaps a Creative
Labs sound card or C-Media chipset sound card...

NVidia Video Card Drivers
http://www.nvidia.com/content/drivers/drivers.asp

ATI Video Card Drivers
http://www.atitech.com/support/driver.html

Creative Labs Sound Device
http://us.creative.com/support/downloads/

C-Media Sound Device
http://www.cmedia.com.tw/e_download_01.htm

Then install these drivers. Updated drivers are usually more stable and
may provide extra benefits/features that you really wished you had before.

As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
particular patch available in a number of ways. First, there is the
Windows Update web page above. Then there is a direct download site.

Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy

Order Windows XP Service Pack 2 on CD
http://snipurl.com/d41v

If all else fails - grab the full download above and try to use that.
In this case - consider yourself a 'IT professional or developer'.


Tip (9):
What about the dreaded word in the computer world, VIRUS?

Well, there are many products to choose from that will help you prevent
infections from these horrid little applications. Many are FREE to the
home user and which you choose is a matter of taste, really. Many people
have emotional attachments or performance issues with one or another
AntiVirus software. Try some out, read reviews and decide for yourself
which you like more:

( Good Comparison Page for AV software: http://www.av-comparatives.org/ )

AntiVir (Free and up)
http://www.free-av.com/

avast! (Free and up)
http://www.avast.com/

AVG Anti-Virus System (Free and up)
http://free.grisoft.com/

eset NOD32 (~$39.00 and up)
http://www.eset.com/products/products.htm

eTrust EZ Antivirus (~$29.95 and up)
http://ca.com/store/home/us/hp2/

Kaspersky Anti-Virus (~$49.95 and up)
http://www.kaspersky.com/products.html

McAfee VirusScan (~$11 and up)
http://www.mcafee.com/

Panda Antivirus Titanium (~$39.95 and up)
http://www.pandasoftware.com/
(Free Online Scanner: http://www.pandasoftware.com/activescan/)

RAV AntiVirus Online Virus Scan (Free!)
http://www.ravantivirus.com/scan/

Symantec (Norton) AntiVirus (~$11 and up)
http://www.symantec.com/nav/nav_9xnt/

Trend Micro (~$49.95 and up)
http://www.trendmicro.com/en/home/us/personal.htm
(Free Online Scanner:
http://housecall.trendmicro.com/housecall/start_corp.asp)


Most of them have automatic update capabilities. You will have to
look into the features of the one you choose. Whatever one you finally
settle with - be SURE to keep it updated (I recommend at least daily) and
perform a full scan periodically (yes, most protect you actively, but a
full scan once a month at 4AM probably won't bother you.)


Tip (10):
The most rampant infestation at the current time concerns SPYWARE/ADWARE.
You need to eliminate it from your machine.

There is no one software that cleans and immunizes you against
everything. Antivirus software - you only needed one. Firewall, you
only needed one. AntiSpyware - you will need several. I have a list and
I recommend you use at least the first five.

First - make sure you have NOT installed "Rogue AntiSpyware". There are
people out there who created AntiSpyware products that actually install
spyware of their own! You need to avoid these:

Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Also, you can always visit this site..
http://mvps.org/winhelp2002/unwanted.htm
For more updated information.

Install the first five of these: (Install, Run, Update, Scan with..)
(If you already have one or more - uninstall them and download the
LATEST version from the page given!)

Lavasoft AdAware (Free and up)
http://www.lavasoft.de/support/download/
(How-to: http://snipurl.com/atdn )

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/index.html
(How-to: http://snipurl.com/atdk )

Bazooka Adware and Spyware Scanner (Free!)
http://www.kephyr.com/spywarescanner/
(How-to: http://snipurl.com/ate3 )

SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html
(How-to: http://snipurl.com/ate6 )

IE-SPYAD2 (Free!)
https://netfiles.uiuc.edu/ehowes/www/resource.htm
(How-to: http://snipurl.com/ate7 )

CWShredder Stand-Alone (Free!)
http://www.intermute.com/spysubtract/cwshredder_download.html

Hijack This! (Free!)
http://www.spywareinfo.com/~merijn/downloads.html
(Log Analyzer: http://hjt.iamnotageek.com/ )

ToolbarCop (Free!)
http://windowsxp.mvps.org/toolbarcop.htm

Ccleaner (Free!)
http://www.ccleaner.com/

Browser Security Tests (Free Tester)
http://www.jasons-toolbox.com/BrowserSecurity/

Popup Tester (Free Tester)
http://www.popuptest.com/

The Cleaner (~$49.95 and up)
http://www.moosoft.com/

Sometimes you need to install the application and reboot into SAFE MODE in
order to thoroughly clean your computer. Many applications also have
(or are) immunization applications. Spybot Search and Destroy and
SpywareBlaster are two that currently do the best job at passively
protecting your system from malware. None of these programs (in these
editions) run in the background unless you TELL them to. The space they
take up and how easy they are to use greatly makes up for any inconvenience
you may be feeling.

Please notice that Windows XP SP2 does help stop popups as well.

Another option is to use an alternative Web browser. I suggest
'Mozilla Firefox', as it has some great features and is very easy to use:

Mozilla Firefox
http://www.mozilla.org/products/firefox/


So your machine is pretty clean and up to date now. If you use the sections
above as a guide, it should stay that way as well! There are still a few
more things you can do to keep your machine running in top shape.


Tip (11):
You should periodically check your hard drive(s) for errors and defragment
them. Only defragment after you have cleaned up your machine of
outside parasites and never defragment as a solution to a quirkiness in
your system. It may help speed up your system, but it should be clean
before you do this. Do these things IN ORDER...

How to use Disk Cleanup
http://support.microsoft.com/kb/310312

How to scan your disks for errors
http://support.microsoft.com/kb/315265

How to Defragment your hard drives
http://support.microsoft.com/kb/314848

I would personally perform the above steps at least once every three months.
For most people this should be sufficient, but if the difference you notice
afterwards is greater than you think it should be, lessen the time in
between its schedule.. If the difference you notice is negligible, you can
increase the time.


Tip (12):
SPAM! JUNK MAIL!
This one can get annoying, just like the rest. You get 50 emails in one
sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
although there are services out there to help you, some email
servers/services that actually do lower your spam with features built into
their servers - I still like the methods that let you be the end-decision
maker on what is spam and what is not. I have a few products to suggest
to you, look at them and see if any of them suite your needs. Again, if
they don't, Google is free and available for your perusal.

SpamBayes (Free!)
http://spambayes.sourceforge.net/

Spamihilator (Free!)
http://www.spamihilator.com/

MailWasher
http://www.mailwasher.net/

As I said, those are not your only options, but are reliable ones I have
seen function for hundreds+ people.


Tip (13):
ADVANCED TIP! Only do this once you are comfortable under the hood of your
computer!

There are lots of services on your PC that are probably turned on by default
you don't use. Why have them on? Check out these web pages to see what all
of the services you might find on your computer are and set them according
to your personal needs. Be CAREFUL what you set to manual, and take heed
and write down as you change things! Also, don't expect a large performance
increase or anything - especially on today's 2+ GHz machines, however - I
look at each service you set to manual as one less service you have to worry
about someone exploiting.

Black Viper Service Configuration Tips
http://www.blackviper.com/WinXP/servicecfg.htm

Configuring Services
http://snakefoot.fateback.com/tweak/winnt/services.html

Task List Programs
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

Processes in Windows NT/2000/XP
http://www.reger24.de/prozesse/

There are also applications that AREN'T services that startup when you start
up the computer/logon. One of the better description on how to handle these
I have found here:

Startups
http://www.pacs-portal.co.uk/startup_content.php


If you follow the advice laid out above (and do some of your own research as
well, so you understand what you are doing) - your computer will stay fairly
stable and secure and you will have a more trouble-free system.
 
K

Kris Krieger

Snipped for bandwidth but Many Thanks for all the great info and links -
IMO, you post should be made part of the literature that comes with XP!
There is a lot here that I wish I'd had right from the get-go. It does
look like i'll have to start from scratch - but at least your post gave me
enough info so that I can do so in a more useful way, so I do appreciate
that.

I esp. appreciate the info re: how to backup my Activation info... I can
understand, on the one hand, that they don't want it widely known because
of concerns over piracy, but OTOH, it sure would have been a big help to
me. As I'd mentioned, after a certain number of times, activation is made
a bit more difficult specifically because they do have legitimate concerns
about multiple installation. Which works against those of us who are
actually just Utterly Lost =:-o ...

I also did extensively try using the MS data bases to find info, but I
(obviously...) ended up confused. So, you're right, I didn't know what
the problem was, and still don't, really.... (XP is more opaque than Win98,
with which I was very comfortable - but I got XP to better take advantage
of the AMDX2-4800 and the 4GB of RAM).


I wish MS had a suggestion Box tho'.

I would say that the biggest problem has been lack of info - esp. that I
hadn't known my System Restore info was part of what got wiped out when I
used what is called the "restore" function (which is actually a total
reinstall), so even tho' I had been careful to save several Restore Points,
everything, all of it, was, much to my unpleasant surprise!, completely
wiped by what is called "repair" on the XP installation CD menu... I had
thought it would function like the 98 repair, IOW, refresh the OS without
wiping out the registry and everything else.

IMO, that fact should be made very prominent - and put in the menu, and in
the Help, and in the installation booklet. And I also think, as I said
above, that your post should be made part of the documentation, both on-
screen and in print - the info and the links were all very informative. XP
is a complex program/OS, so it's inevitable that at least some folks will
run into some, well, er, "interesting" problems, and it'd be great if they
had on hand the info you very generously offered here. Otherwise, what
happens is that people get exceedingly frustrated, esp. when they don't
even know what they ought to ask =:-o ...

I also think that a more Win98-type "refresh OS files" would be *very*
useful. It does happen that files get corrupted, or written over by some
software installations (at least, that had happened to me with Win98), and
it'd be a huge convenience to be able to just rewrite the OS files from the
CD, without having an actual Installation wipe out the registry and so on.


Well, for now, off to continue my quest. Sorry for my frustration but many
thanks for the info -

- KMK
 

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