Repair Installation.

[Catarina Valente]

WinXP Pro SP3.

It is suggested to uninstall IE7 from the OS before performing a repair
installation.
http://support.microsoft.com/kb/917964/

IE7 was installed prior upgrading to SP3 and is not listed anymore in 'Add
or Remove Programs panel.

I'm not a techie and find the 'Recovery Console' option a bit
'challenging/confusing'.
http://support.microsoft.com/kb/307654/

Would IE7 reappear in the 'Add or Remove Programs panel' if I uninstall SP3?

If so, I then would uninstall IE7 via 'Add or Remove Programs panel' and
then proceed with the 'repair installation' using my slipstreamed WinXP Pro
SP3 CD and re-download/install IE7 after completion of the 'repair
installation'.

Please advise if my proposed course of action is technically acceptable.
TIA

 

[Touch Base]

WinXP Pro SP3.

It is suggested to uninstall IE7 from the OS before performing a repair
installation.
http://support.microsoft.com/kb/917964/

IE7 was installed prior upgrading to SP3 and is not listed anymore in 'Add
or Remove Programs panel.

I'm not a techie and find the 'Recovery Console' option a bit
'challenging/confusing'.
http://support.microsoft.com/kb/307654/

Would IE7 reappear in the 'Add or Remove Programs panel' if I uninstall SP3?

If so, I then would uninstall IE7 via 'Add or Remove Programs panel' and
then proceed with the 'repair installation' using my slipstreamed WinXP Pro
SP3 CD and re-download/install IE7 after completion of the 'repair
installation'.

Please advise if my proposed course of action is technically acceptable.
TIA

========================================================

Why do you need to perform a repair installation?

Sure you can un-install IE7 but interested why you are doing this.

http://support.microsoft.com/kb/927177

suggested solution from this article Method 2:

Use Spuninst.exe because you cannot find Windows Internet Explorer 7 listed
in Add/Remove


--
Regards,
Touch Base
Report back on the results, good or bad so others may benefit

"There's an old story about the person who wished his computer were as easy
to use as his telephone. That wish has come true, since I no longer know
how to use my telephone."
(Bjarne Stroustrup)

 

[Andrew E.]

Doughtfull IE7 would even be a concern,with a repair xp install (boot to xp
cd),
all updates are erased from the OS..Even so,in add/remove programs,chk the
box at the top of the page "show all updates"....

 

[Catarina Valente]

Thanks TB.
I am doing this because I need to perform a repair installation and the
relevant KB advice is as follows:
"Before you perform a repair installation of Microsoft Windows XP, you must
uninstall Microsoft Internet Explorer 7 from the Windows XP-based computer.
If you perform a repair installation of Windows XP when Internet Explorer 7
is still installed, Internet Explorer will not work after the repair is
completed."

"To resolve this issue, uninstall Internet Explorer 7 from the computer, and
then install Internet Explorer 6. After Windows XP is repaired, you can
reinstall Internet Explorer 7."

 

[John John (MVP)]

It isn't bad enough that you constantly invent and make up Microsoft
directives and suggestions, now you claim that the real actual
directives that they publish are false. Maybe you should have read the
article before you posted your misinformation.

From: http://support.microsoft.com/kb/917964/

How to perform a repair installation of Windows XP if Internet Explorer
7 is installed

Before you perform a repair installation of Microsoft Windows XP, you
must uninstall Microsoft Internet Explorer 7 from the Windows XP-based
computer. If you perform a repair installation of Windows XP when
Internet Explorer 7 is still installed, Internet Explorer will not work
after the repair is completed.

To resolve this issue, uninstall Internet Explorer 7 from the computer,
and then install Internet Explorer 6. After Windows XP is repaired, you
can reinstall Internet Explorer 7.

John

 

[db.·.. >]

ie7 is not relevant
because it can easily
be downloaded and
reinstalled again whether
you have sp2 or sp3.

just ensure that it is
a genuine copy from
microsoft.com.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

 

[Catarina Valente]

John
How to perform a repair installation of Windows XP if Internet Explorer 7 is
installed.
http://support.microsoft.com/kb/307654/
If Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 3 (SP3) is
installed on the computer
If Windows XP SP2 or Windows XP SP3 is installed on the computer, uninstall
Internet Explorer 7. To do this, follow these steps:
Click Start, click Run, type appwiz.cpl in the Open box, and then click OK.
In the Currently installed programs list, click Internet Explorer 7, and
then click Remove.
If Internet Explorer is not listed in the Currently installed programs list,
follow these steps:

1.Restart the computer in the Recovery Console. For more information about
how to use the Recovery Console, click the following article number to view
the article in the Microsoft Knowledge Base:
http://support.microsoft.com/kb/307654/
How to install and use the Recovery Console in Windows XP
Type the following commands.

Note Press ENTER after each command.
CD ie7\spuninst
batch Spuninst.txt


2.How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177

My question:
What is the difference between the above listed uninstall methods (1. & 2.)?
http://support.microsoft.com/kb/307654/

Since IE7 is not listed in Add or Remove Programs, I would prefer #2 as it
is easier for me to understand
TIA

 

[John John (MVP)]

It is relevant because if you do a repair install when it is installed
no versions of IE will work!

John

 

[John John (MVP)]

John
How to perform a repair installation of Windows XP if Internet Explorer
7 is installed.
http://support.microsoft.com/kb/307654/
If Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 3 (SP3) is
installed on the computer
If Windows XP SP2 or Windows XP SP3 is installed on the computer,
uninstall Internet Explorer 7. To do this, follow these steps:
Click Start, click Run, type appwiz.cpl in the Open box, and then click OK.
In the Currently installed programs list, click Internet Explorer 7, and
then click Remove.
If Internet Explorer is not listed in the Currently installed programs
list, follow these steps:

1.Restart the computer in the Recovery Console. For more information
about how to use the Recovery Console, click the following article
number to view the article in the Microsoft Knowledge Base:
http://support.microsoft.com/kb/307654/
How to install and use the Recovery Console in Windows XP
Type the following commands.

Note Press ENTER after each command.
CD ie7\spuninst
batch Spuninst.txt


2.How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177

My question:
What is the difference between the above listed uninstall methods (1. &
2.)?
http://support.microsoft.com/kb/307654/

Since IE7 is not listed in Add or Remove Programs, I would prefer #2 as
it is easier for me to understand

There is no difference, Catarina. You would only use the Recovery
Console if your Windows installation could not be booted, being that you
can still boot to the Windows installation use the easier method.

Johh

 

[Twayne]

WinXP Pro SP3.

It is suggested to uninstall IE7 from the OS before performing a
repair installation.
http://support.microsoft.com/kb/917964/

IE7 was installed prior upgrading to SP3 and is not listed anymore in
'Add or Remove Programs panel.

I'm not a techie and find the 'Recovery Console' option a bit
'challenging/confusing'.
http://support.microsoft.com/kb/307654/

Would IE7 reappear in the 'Add or Remove Programs panel' if I
uninstall SP3?
If so, I then would uninstall IE7 via 'Add or Remove Programs panel'
and then proceed with the 'repair installation' using my slipstreamed
WinXP Pro SP3 CD and re-download/install IE7 after completion of the
'repair installation'.

Please advise if my proposed course of action is technically
acceptable. TIA

Do you have the "show updates" ticked in Add/Remove? That might show
it.

 

[Twayne]

It is relevant because if you do a repair install when it is installed
no versions of IE will work!

There must be some caveats to that?
I'd just about swear I've done Repair Installs before and simply went
on and reinstalled IE7 afterwards and all worked fine. I didn't stop in
between to see if IE worked or not; I assumed the repair install put IE6
back so I just added IE7.
I'm not going to argue against a KB article, but ... if that's the
case, how did I get away without doing the uninstall?

Learn something every day I guess; if I can remember, next machine I get
in for a repair reinstall I'll check it out further. And yes, I'm
certain the KVM switch was set to the right machine - each customer was
happy with the results and I'm sure I'd have head back if their IE
didn't work; rather quickly, in fact<g>. I'm a tad confused!

Cheers,

Twayne

 

[Daave]

Thanks TB.
I am doing this because I need to perform a repair installation and
the relevant KB advice is as follows:
"Before you perform a repair installation of Microsoft Windows XP, you
must uninstall Microsoft Internet Explorer 7 from the Windows XP-based
computer. If you perform a repair installation of Windows XP when
Internet Explorer 7 is still installed, Internet Explorer will not
work after the repair is completed."

"To resolve this issue, uninstall Internet Explorer 7 from the
computer, and then install Internet Explorer 6. After Windows XP is
repaired, you can reinstall Internet Explorer 7."

You still didn't answer TB's question! Why do you need to perform a
repair installation? What specific problems are you experiencing?

 

[db.·.. >]

i agree.

the focus is repairing the
system and not give a
bean or two about the hurting
the feelings of the browser
because it can be re-downloaded
and re-installed at any time and via
any other browser, including but
not limited by firefox.



--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

 

[Anna]

WinXP Pro SP3.

It is suggested to uninstall IE7 from the OS before performing a repair
installation.
http://support.microsoft.com/kb/917964/

IE7 was installed prior upgrading to SP3 and is not listed anymore in 'Add
or Remove Programs panel.

I'm not a techie and find the 'Recovery Console' option a bit
'challenging/confusing'.
http://support.microsoft.com/kb/307654/

Would IE7 reappear in the 'Add or Remove Programs panel' if I uninstall
SP3?

If so, I then would uninstall IE7 via 'Add or Remove Programs panel' and
then proceed with the 'repair installation' using my slipstreamed WinXP
Pro SP3 CD and re-download/install IE7 after completion of the 'repair
installation'.

Please advise if my proposed course of action is technically acceptable.
TIA

(Catarina later adds...)

I am doing this because I need to perform a repair installation and the
relevant KB advice is as follows:
"Before you perform a repair installation of Microsoft Windows XP, you
must uninstall Microsoft Internet Explorer 7 from the Windows XP-based
computer. If you perform a repair installation of Windows XP when Internet
Explorer 7 is still installed, Internet Explorer will not work after the
repair is completed."

"To resolve this issue, uninstall Internet Explorer 7 from the computer,
and then install Internet Explorer 6. After Windows XP is repaired, you
can reinstall Internet Explorer 7."

Catarina:
Let me just add the following to what you've already rec'd from various
responders to your query...

I fully realize the information & guidance contained in the MS 917964
article concerning the need to uninstall IE7 before undertaking a Repair
installation of the OS. And I'm loathe to advise you to disregard the info &
directions contained in that article so therefore I'm *not* advising you to
do so.

However...

Based on our experience with undertaking about a score or so of Repair
installs of the XP OS (w/SP2 or SP3) with various PC systems containing IE7,
we have found in every instance that if the Repair install is successful
(which I'm sure you understand is not always the case) the system simply
reverts to IE6 even when IE7 was not uninstalled from the system prior to
undertaking the Repair install. Now maybe we were just lucky but it's
interesting to note that in *every* case we experienced there was no
subsequent problem with the system re this issue. Following the successful
Repair install the user could then install IE7 should that be his or her
desire.

I must hasten to add that in *every* case where we followed the above, i.e.,
not uninstalling IE7 prior to undertaking the Repair install, we *always*
cloned the HDD and (for obvious reasons) worked with the clone *prior* to
undertaking the Repair install. This is standard operating procedure for us
when undertaking significant modifications of one's system.

So again...I'm not recommending you follow our experience as indicated
above, i.e., it's unnecessary to uninstall IE7 before undertaking a Repair
install, unless you can clone your HDD so that if something does go awry
you'll still have the original HDD intact. As I've inferred it is *always*
preferable to clone the contents of your day-to-day working HDD before
making any significant changes to the OS, and that also includes undertaking
a Repair install of the OS which I assume you have determined that such is
necessary to return your system back to a bootable functional state, and you
know how to do so.
Anna

 

[John John (MVP)]

You obviously don't understand the Gordian Knot that exists between
Internet Explorer and the Windows operating system. There is (was?) an
IE bug that prevents Windows XP to properly reinstall IE when a repair
install is performed over an IE7 installation, when this happens IE6
will not function properly, it becomes unrepairable and un-upgradeable,
only a clean install of Windows XP can then repair this mess.

I think that this bug may have been repaired, but I'm not sure, the IE
experts would know more about this. In any case, the recommended
procedure is still that before reinstalling Windows XP, and whenever it
is possible, that IE 7 be uninstalled to avoid potential problems. This
is not a new problem, some other older Windows versions that originally
shipped with IE5 also encountered reinstallation problems when
reinstalls were done atop the then newer IE6, the resulting mess was
practically unfixable. Removing IE7 before doing a repair install is a
step that might very well help you avoid major headaches.

John

 

[Richie Hardwick]

I must hasten to add that in *every* case where we followed the above, i.e.,
not uninstalling IE7 prior to undertaking the Repair install, we *always*
cloned the HDD and (for obvious reasons) worked with the clone *prior* to
undertaking the Repair install. This is standard operating procedure for us
when undertaking significant modifications of one's system.

It's not necessary to clone one's system disk. Imaging it will do
just fine, and for most users it's also a more practical solution.

However, to do that one must have access to imaging software and not
be hobbled because one only has cloning software, like, say... Casper.

Richie Hardwick

 

[Catarina Valente]

Thanks John,
I am going to uninstall using the 'easy' method : -)
Rgds...

 

[Catarina Valente]

Thanks for detailed response Anna.
Notwithstanding your experience pertinent to this subject, I'm going to
follow the guidelines as per relevant KB's.
Rgds...

 

[John John (MVP)]

You're welcome.

John

Thanks John,
I am going to uninstall using the 'easy' method : -)
Rgds...