Why does the send/receive button disappear?

[Guest]

When I launche Outlook, the send/receive button appears briefly then
vanishes. Any ideas why? Curiously, my outgoing e-mail stays in the outbox.
Incoming e-mail stays on the server. In effect, I cannot send or receive.

 

[Brian Tillman]

When I launche Outlook, the send/receive button appears briefly then
vanishes. Any ideas why? Curiously, my outgoing e-mail stays in the
outbox. Incoming e-mail stays on the server. In effect, I cannot
send or receive.

Something is preventing Outlook from recognizing that you have an Email
account set up. If I were in your shoes, I'd create a new mail profile.