why does the computer freeze when trying to get video clips

[Guest]

we are using windows xp with nortons 2005 and microsoft office power point.
when trying to go under the icon for the video clip the computer freezes. any
idea why.

 

[Glen Millar]

Hi,

I'm not sure if it is Norton 2005 that is involved, but have a read of this:

Norton Anti-Virus and Office
http://www.rdpslides.com/pptfaq/FAQ00387.htm


--

--
Regards,

Glen Millar
Microsoft PPT MVP
www.powerpointworkbench.com

Australia

Please tell us your PowerPoint version,
whether you are using vba,
whether your dog has fleas, or
anything else relevant.